
Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
Four-wheel drive system (If Equipped)
WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
A vehicle equipped with four-wheel drive,
when selected, has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. Four-wheel drive vehicles allow you
to select different modes as necessary. For
information on transfer case operation and
shifting procedures, See
Four-Wheel
Drive (page 158). For information on
transfer case maintenance, See
Maintenance (page 244). You should
become thoroughly familiar with this
information before you operate your
vehicle.
On some four-wheel drive vehicles, the
initial shift from two-wheel to four-wheel
drive when the vehicle is moving can cause
a momentary clunk and ratcheting sound.
These sounds are normal and are not
cause for concern. In four-wheel drive vehicles, the size of the
spare tire relative to the remaining tires can
have an effect on the 4x4 system. If there
is a significant difference between the size
of a spare and the remaining tires,
four-wheel drive functionality may be
limited. See Principle of Operation
(page
158).
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and
trucks often have a higher center of gravity
and a greater difference in center of gravity
between the loaded and unloaded
condition. These differences that make
your vehicle so versatile also make it
handle differently than an ordinary
passenger car.
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USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to about 45°F (7°C) or
below (depending on tire wear and
environmental conditions) or in snow and
ice conditions. Like any tire, summer tire
performance is affected by tire wear and
environmental conditions. If you must drive
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
Always store your summer tires indoors at
temperatures above 19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C)
. If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use. USING WINTER TIRES We recommend that you use winter or
all-season tires carrying this symbol when
the temperature is
45°F (7°C) or lower, or
in snow and ice conditions.
Inflate the winter tires to the same tire
pressures as those listed in the tire
pressures table. See
Technical
Specifications (page 300). WARNING:
Snow tires must be
the same size, load index and speed
rating as those originally provided by
Ford. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of control, vehicle rollover, personal
injury and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
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Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
USING SNOW CHAINS WARNING: Snow tires must be
the same size, load index, speed rating
as those originally provided by Ford. Use
of any tire or wheel not recommended
by Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Additionally, the use of
non-recommended tires and wheels
could cause steering, suspension, axle,
transfer case or power transfer unit
failure.
The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need
to use cables, it is recommended that steel
wheels (of the same size and
specifications) be used, as cables may chip
aluminum wheels.
Follow these guidelines when using snow
tires and traction devices
• If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body
to tire dimension restrictions.
• Use 10 mm cables or chains only on
front axle with 235/55R17 tires. •
Not all S-class snow chains or cables
meet these restrictions. Chains of this
size restriction will include a tensioning
device.
• The snow chains or cables must be
mounted in pairs on the front axle.
• Do not use chains or cables on
235/50R18 and 235/45R19 tires.
• Install cables securely, verifying that
the cables do not touch any wiring,
brake lines or fuel lines.
• When driving with tire cables do not
exceed 30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Drive cautiously. If you hear the cables
rub or bang against the vehicle, stop
and retighten them. If this does not
work, remove the cables to prevent
vehicle damage.
• Remove the cables when they are no
longer needed. Do not use cables on
dry roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM WARNING:
The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
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See Roadside Emergencies (page 221).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press Menu then select Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)

PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 72).
Using the Controls on the Bezel
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 322).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 110). 911 Assist
(If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
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(If Equipped)

Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 417).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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(If Equipped)

Getting the Services You Need...............226
Away From Home.............................................. 226
H
Hazard Flashers............................................222
Headlamp Adjusting See: Adjusting the Headlamps..................... 259
Headlamp Exit Delay
...................................80
Headrest See: Head Restraints.......................................... 118
Head Restraints
.............................................118
Folding the Rear Seat Outermost Head
Restraint............................................................ 120
Installing the Head Restraint......................... 120
Lowering the Head Restraint......................... 120
Raising the Head Restraint............................. 120
Removing the Head Restraint....................... 120
Tilting the Front Seat Head Restraint.........120
Heated Exterior Mirrors................................116
Heated Rear Window...................................116
Heated Seats
..................................................124
Heated Steering Wheel................................74
Heated Windshield
.......................................116
Windshield Wiper De-Icer................................ 116
Heating See: Climate Control.......................................... 110
Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 166
Hints on Controlling the Interior Climate...........................................................113
Defogging the Side Windows in Cold Weather.............................................................. 115
General Hints......................................................... 113
Quickly Cooling the Interior.............................. 115
Quickly Heating the Interior............................. 114
Recommended Settings for Cooling............115
Recommended Settings for Heating...........114
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........244
I
Ignition Switch
...............................................134 In California (U.S. Only).............................227
Information Display Control.......................74
Information Displays
.....................................95
General Information............................................ 95
Information Messages
.................................98
Airbag....................................................................... 99
Alarm........................................................................\
99
Automatic Engine Shutdown.......................... 99
Auto Start-Stop.................................................. 100
Battery and Charging System....................... 100
Blind Spot Information and Cross Traffic Alert System..................................................... 101
Collision Warning and Adaptive Cruise Control (ACC)................................................. 102
Doors....................................................................... 102
Engine..................................................................... 103
Four-Wheel Drive............................................... 103
Hill Start Assist................................................... 104
Keyless Vehicle.................................................... 104
Lighting.................................................................. 105
Maintenance........................................................ 105
Message Indicator............................................... 98
MyKey..................................................................... 105
Park Aid.................................................................. 106
Park Brake............................................................. 106
Power Steering.................................................... 107
Remote Start........................................................ 107
Starting System .................................................. 107
Tire Pressure Monitoring System.................108
Traction Control.................................................. 108
Trailer...................................................................... 108
Transmission........................................................ 109
Installing Child Restraints...........................22 Child Restraints..................................................... 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster
........................................90
Instrument Lighting Dimmer......................79
Instrument Panel
............................................18
Instrument Panel Overview.............................. 18
Interior Lamps
.................................................83
Front Interior Lamps........................................... 83
Rear Interior Lamps............................................. 83
Interior Mirror...................................................88 Automatic Dimming Mirror.............................. 88
Manual Dimming Mirror.................................... 88
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Motorcraft Parts - 1.5L
EcoBoost™.................................................303
Motorcraft Parts - 2.0L EcoBoost™................................................304
Motorcraft Parts - 2.5L..............................305
MyKey – Troubleshooting...........................58
MyKey ™.............................................................55
Principle of Operation........................................ 55
N
Navigation.....................................................406 cityseeker............................................................... 413
Destination Mode............................................. 408
Map Mode............................................................ 406
Navigation Map Updates................................. 414
Navigation Menu.................................................. 411
SiriusXM Traffic and Travel Link.................... 414
SYNC AppLink..................................................... 413
Waypoints.............................................................. 412
Normal Scheduled Maintenance...........451 Intelligent Oil-Life Monitor™......................... 451
Normal Maintenance Intervals..................... 452
O
Oil Change Indicator Reset......................250
Oil Check See: Engine Oil Check...................................... 249
Opening and Closing the Hood..............244 Closing the Hood............................................... 245
Opening the Hood............................................. 244
Ordering Additional Owner's Literature.......................................................231
Obtaining a French Owner ’s Manual...........231
Overhead Console........................................133
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Passive Anti-Theft System.........................70 SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13 Personal Safety System
™.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................401 During a Phone Call......................................... 404
Making Calls........................................................ 403
Pairing Your Cell Phone for the First Time................................................................... 401
Phone Menu........................................................ 402
Receiving Calls................................................... 404
Smartphone Connectivity............................. 405
Text Messaging.................................................. 405
Post-Crash Alert System..........................224
Power Door Locks See: Locking and Unlocking............................ 60
Power Liftgate.................................................67 Hands-Free Feature............................................ 69
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 67
Setting the Liftgate Open Height.................. 68
Stopping the Liftgate Movement.................. 68
Switching the Power Liftgate On or Off........................................................................\
. 69
Power Seats
.....................................................121
Adjusting the Lumbar Support...................... 122
Adjusting the Seat Backrest........................... 122
Adjusting the Seat Cushion............................. 122
Adjusting the Seat Height................................ 122
Moving the Seat Backward and Forward.............................................................. 122
Power Steering Fluid Check.....................256
Power Windows.............................................85 Accessory Delay................................................... 86
Bounce-Back......................................................... 85
One-Touch Close................................................. 85
One-Touch Open................................................. 85
Rear Window Lock............................................... 85
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 295
R
Rear Parking Aid
............................................170
Obstacle Distance Indicator............................ 171
Rear Seat Armrest........................................133
Rear Seats
.......................................................124
Folding the Seatback........................................ 124
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