
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
379
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
404
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Car Wash
See: Cleaning the Exterior............................... 267
Catalytic Converter.......................................151 On-Board Diagnostics (OBD-II).................... 152
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 152
Center Console..............................................133
Changing a Bulb............................................261 Cornering Lamp (HID Headlamps) ...........263
Lamp Assembly Condensation..................... 261
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 263
Replacing Headlamp Bulbs........................... 262
Replacing HID Headlamp Bulbs.................. 263
Replacing High-Mount Brake Lamp Bulb.................................................................... 265
Replacing License Plate Lamp Bulb...........265
Replacing Reverse Lamp Assembly...........265
Replacing Side Marker Bulbs........................ 263
Replacing Turn, Tail and Brake Signal Bulbs................................................................. 264
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................256 Battery Management System...................... 258
Changing the Engine Air Filter................265 Duratec Engines................................................. 266
EcoBoost Engines............................................. 265
Changing the Wiper Blades.....................259 Front Wiper Blades........................................... 259
Rear Window Wiper Blade............................. 259
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys...................................... 58
Number of MyKeys.............................................. 58
Checking the Wiper Blades
.....................258
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32Cleaning Leather Seats...............................271
Cleaning Products.......................................267
Materials................................................................ 267
Cleaning the Engine...................................269
Cleaning the Exterior..................................267 Cleaning the Headlamps................................ 268
Exterior Chrome Parts..................................... 268
Exterior Plastic Parts........................................ 268
Stripes or Graphics........................................... 268
Underbody........................................................... 268
Under Hood......................................................... 268
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................270
Cleaning the Interior...................................270
Mirrors.................................................................... 270
Cleaning the Wheels...................................272
Cleaning the Windows and Wiper Blades...........................................................269
Clearing All MyKeys........................................57
Climate Control..............................................110
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check............................. 251
Cornering Lamps
............................................82
Crash Sensors and Airbag Indicator.......48
Creating a MyKey...........................................56 Programming and Changing Configurable
Settings............................................................... 57
Cross Traffic Alert.........................................198 Blocked Sensors................................................ 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts................................................................. 200
System Limitations.......................................... 200
Using the Cross Traffic Alert System..........198
Cruise Control
..................................................73
Principle of Operation.......................................184
Type One.................................................................. 73
Type Two.................................................................. 74
Cruise control See: Using Cruise Control................................ 184
Customer Assistance
.................................226
497
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Getting the Services You Need...............226
Away From Home.............................................. 226
H
Hazard Flashers............................................222
Headlamp Adjusting See: Adjusting the Headlamps..................... 259
Headlamp Exit Delay
...................................80
Headrest See: Head Restraints.......................................... 118
Head Restraints
.............................................118
Folding the Rear Seat Outermost Head
Restraint............................................................ 120
Installing the Head Restraint......................... 120
Lowering the Head Restraint......................... 120
Raising the Head Restraint............................. 120
Removing the Head Restraint....................... 120
Tilting the Front Seat Head Restraint.........120
Heated Exterior Mirrors................................116
Heated Rear Window...................................116
Heated Seats
..................................................124
Heated Steering Wheel................................74
Heated Windshield
.......................................116
Windshield Wiper De-Icer................................ 116
Heating See: Climate Control.......................................... 110
Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 166
Hints on Controlling the Interior Climate...........................................................113
Defogging the Side Windows in Cold Weather.............................................................. 115
General Hints......................................................... 113
Quickly Cooling the Interior.............................. 115
Quickly Heating the Interior............................. 114
Recommended Settings for Cooling............115
Recommended Settings for Heating...........114
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........244
I
Ignition Switch
...............................................134 In California (U.S. Only).............................227
Information Display Control.......................74
Information Displays
.....................................95
General Information............................................ 95
Information Messages
.................................98
Airbag....................................................................... 99
Alarm........................................................................\
99
Automatic Engine Shutdown.......................... 99
Auto Start-Stop.................................................. 100
Battery and Charging System....................... 100
Blind Spot Information and Cross Traffic Alert System..................................................... 101
Collision Warning and Adaptive Cruise Control (ACC)................................................. 102
Doors....................................................................... 102
Engine..................................................................... 103
Four-Wheel Drive............................................... 103
Hill Start Assist................................................... 104
Keyless Vehicle.................................................... 104
Lighting.................................................................. 105
Maintenance........................................................ 105
Message Indicator............................................... 98
MyKey..................................................................... 105
Park Aid.................................................................. 106
Park Brake............................................................. 106
Power Steering.................................................... 107
Remote Start........................................................ 107
Starting System .................................................. 107
Tire Pressure Monitoring System.................108
Traction Control.................................................. 108
Trailer...................................................................... 108
Transmission........................................................ 109
Installing Child Restraints...........................22 Child Restraints..................................................... 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster
........................................90
Instrument Lighting Dimmer......................79
Instrument Panel
............................................18
Instrument Panel Overview.............................. 18
Interior Lamps
.................................................83
Front Interior Lamps........................................... 83
Rear Interior Lamps............................................. 83
Interior Mirror...................................................88 Automatic Dimming Mirror.............................. 88
Manual Dimming Mirror.................................... 88
500
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Introduction.........................................................7
J
Jump Starting the Vehicle.........................223
To Connect the Booster Cables.................... 223
To Start the Engine............................................ 224
K
Keyless Entry....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting
............................................134
Ignition Modes..................................................... 135
Keys and Remote Controls........................50
L
Lane Keeping System.................................192 Switching the System On and Off...............193
Liftgate...............................................................66
Lighting Control
..............................................78
Flashing the Headlamp High Beam..............79
Headlamp High Beam........................................ 78
Lighting...............................................................78 General Information............................................ 78
Load Carriers See: Roof Racks and Load Carriers............205
Load Carrying
................................................204
Load Limit......................................................206
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 210
Vehicle Loading - with and without a Trailer................................................................ 206
Locking and Unlocking................................60 Activating Intelligent Access............................. 61
Autolock................................................................... 62
Battery Saver......................................................... 63
Illuminated Entry.................................................. 63
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door from the Inside............61
Power Door Locks................................................ 60
Remote Control.................................................... 60Smart Unlocks for Integrated Keyhead
Transmitter........................................................ 62
Smart Unlocks for Intelligent Access Keys...................................................................... 62
Luggage Covers
............................................204
Lug Nuts See: Changing a Road Wheel....................... 295
M
Maintenance.................................................244 General Information......................................... 244
Manual Climate Control
.............................110
Directing the Airflow........................................... 110
Setting the Blower Motor Speed................... 110
Setting the Temperature.................................. 110
Switching Maximum Air Conditioning On and Off................................................................. 111
Switching Maximum Defrost On and Off........................................................................\
.. 111
Switching Recirculated Air On and Off.........111
Switching the Air Conditioning On and Off........................................................................\
110
Switching the Climate Control On and Off........................................................................\
110
Switching the Heated Seats On and Off........................................................................\
110
Manual Liftgate
..............................................66
Closing the Liftgate............................................. 66
Opening the Liftgate........................................... 66
Manual Seats.................................................120 Adjusting the Seat Backrest............................ 121
Adjusting the Seat Height................................. 121
Moving the Seat Backward and Forward............................................................... 121
Media Hub
......................................................332
Memory Function..........................................122 Saving a PreSet Position.................................. 123
Message Center See: Information Displays................................. 95
Mirrors See: Windows and Mirrors................................ 85
Mobile Communications Equipment.......15
Moonroof..........................................................88 Bounce-Back......................................................... 89
Opening and Closing the Moonroof.............89
Opening and Closing the Sunscreen............89
Venting the Moonroof........................................ 89
501
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Recline Adjustment...........................................
124
Unfolding the Seatback................................... 124
Rear Under Floor Storage........................204 Adjustable Load Floor..................................... 204
Cargo Management System......................... 204
Rear View Camera.......................................180 Using the Rear View Camera System..........181
Rear View Camera See: Rear View Camera................................... 180
Rear Window Wiper and Washers............77 Rear Window Washer.......................................... 77
Recommended Towing Weights.............212
Refueling..........................................................145 Refueling System Overview............................ 145
Refueling System Warning.............................. 147
Refueling Your Vehicle...................................... 146
Remote Control..............................................50 Car Finder................................................................ 52
Integrated Keyhead Transmitter.................... 50
Intelligent Access Key........................................ 50
Remote Start......................................................... 52
Replacing the Battery.......................................... 51
Sounding a Panic Alarm.................................... 52
Remote Start..................................................116
Automatic Settings............................................. 117
Heated and Cooled Features........................... 117
Last Settings.......................................................... 117
Repairing Minor Paint Damage...............272
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................54
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance
...................................221
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221 Roof Racks and Load Carriers
................205
Adjusting the Crossbar.................................... 205
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel.....................................143 Adding Fuel From a Portable Fuel
Container.......................................................... 144
Filling a Portable Fuel Container.................. 144
S
Safety Canopy ™
.............................................47
Safety Precautions........................................141
Satellite Radio
..............................................329
Satellite Radio Electronic Serial Number
(ESN)................................................................ 330
Satellite Radio Reception Factors..............330
SiriusXM Satellite Radio Service.................330
Troubleshooting.................................................. 331
Scheduled Maintenance Record...........455
Scheduled Maintenance..........................448
Seatbelt Extension
........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats..................................................................118
Security..............................................................70
Settings.............................................................417 911 Assist............................................................... 422
Ambient Lighting............................................... 428
Bluetooth............................................................... 419
Clock....................................................................... 419
Display................................................................... 429
General.................................................................. 426
Media Player......................................................... 418
Mobile Apps......................................................... 425
Navigation............................................................ 423
Phone...................................................................... 419
Radio....................................................................... 422
Sound...................................................................... 417
Valet Mode........................................................... 430
Vehicle................................................................... 428
Voice Control...................................................... 430
503
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index