
To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
voice settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select: Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
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Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 417).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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(If Equipped)

PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 72).
Using the Controls on the Bezel
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 322).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 110). 911 Assist
(If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
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(If Equipped)

Description
Voice command
Play Podcast ___
Play Song ___
Play Audiobook ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse artist The Beatles" or "Browse genre
folk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say: Description
Voice command
Adjust the temperature between 60–85°F
(15.5– 29.5°C).
Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say: Description
Voice command
Follow the on-screen instructions to complete the pairingprocess. See
Settings (page 417).
Pair Phone
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(If Equipped)

You can say the following commands to access SiriusXM Traffic and Travel Link:
Description
Voice command
Displays a list of traffic incidents.
Show Traffic
Displays the current weather map.
Show Weather Map
Displays a list of fuel prices.
Show Fuel Prices
Displays the 5 day weather forecast.
Show 5 Day Fore-
cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings: Description
Voice command
Allows you to enter the voice settings functionality.
Voice Settings
Sets standard prompting with longer prompts.
Interaction Mode
Standard
Sets advanced prompting with shorter prompts.
Interaction Mode
Advanced
Allows the system to confirm before making a phone call.
Call Confirmation On
The system does not confirm before placing a call.
Call Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting. Note:
Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer.
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4
4WD
See: Four-Wheel Drive..................................... 158
A
A/C See: Climate Control.......................................... 110
About This Manual...........................................7
ABS See: Brakes............................................................ 163
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................444 Exterior Style....................................................... 444
Interior Style........................................................ 444
Lifestyle................................................................. 444
Peace of Mind..................................................... 444
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............185
Active Park Assist..........................................174 Using Active Park Assist................................... 175
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment............................ 261
Vertical Aim Adjustment................................ 259
Adjusting the Steering Wheel....................72
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 110
Air Filter See: Changing the Engine Air Filter.............265
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................83
Adjusting the Brightness................................... 84
Changing the Color............................................. 84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On...................... 83
Anti-Theft Alarm............................................70 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices...................................................466 Apps..................................................................414
........................................................................\
........... 414
SiriusXM Traffic and Travel Link.................... 416
At a Glance........................................................18
Audible Warnings and Indicators
.............94
Automatic Transmission Warning
Chime.................................................................. 94
Engine On Warning Chime............................... 94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert ....................................... 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................72
Type One.................................................................. 72
Type Two.................................................................. 73
Audio System................................................322 General Information.......................................... 322
Audio Unit - Vehicles With: Sony Audio System..........................................................325
Accessing the Sound Settings...................... 326
Adjusting the Volume....................................... 326
Changing Radio Stations................................ 326
Muting the Audio............................................... 326
Selecting the Audio Modes............................ 326
Switching the Audio Unit On and Off........326
Switching the Display On and Off...............326
Using Seek, Fast Forward and Reverse............................................................. 326
Audio Unit - Vehicles With: SYNC 3
.......................................................................324
Accessing the Sound Settings...................... 324
Adjusting the Volume....................................... 325
Changing Radio Stations................................ 325
Muting the Audio................................................ 325
Selecting the Audio Modes............................ 325
Switching the Audio Unit On and Off.........325
Switching the Display On and Off...............325
Using Seek, Fast Forward and Reverse............................................................. 325
Audio Unit - Vehicles With: SYNC..........322 Accessing the Clock Settings........................ 322
Accessing the Media Source Menu.............322
Accessing the Menu.......................................... 323
Accessing the Phone Features..................... 323
Accessing the Sound Settings...................... 323
Adjusting the Volume....................................... 323
Changing Radio Stations................................ 323
Listening to the Radio...................................... 323
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Muting the Audio................................................
323
Playing or Pausing Media................................ 323
Switching the Audio Unit On and Off.........323
Using Seek, Fast Forward and Reverse............................................................. 324
Using the Display Control............................... 324
Using the Number Block................................. 324
Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................ 79
Automatic Climate Control.........................111 Directing the Airflow............................................ 111
Dual Zone Temperature Control.................... 113
Setting the Blower Motor Speed.................... 111
Setting the Temperature.................................... 111
Single Zone Temperature Control.................113
Smart Zone............................................................ 113
Switching Auto Mode On and Off.................112
Switching Back to Single Zone Temperature Control..................................... 113
Switching Maximum Air Conditioning On and Off................................................................ 112
Switching Maximum Defrost On and Off........................................................................\
. 112
Switching Recirculated Air On and Off........................................................................\
. 112
Switching the Air Conditioning On and Off........................................................................\
. 112
Switching the Climate Control On and Off........................................................................\
. 112
Switching the Heated Seats On and Off........................................................................\
. 112
Automatic High Beam Control.................80 Automatic High Beam Indicator...................... 81
Switching the System On and Off.................. 81
Automatic Transmission............................154 Brake-Shift Interlock Override....................... 156
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 157
SelectShift Automatic ™
Transmission................................................... 155
Understanding the Positions of Your Automatic Transmission............................. 154
Automatic Transmission Fluid Check.............................................................255
Auto-Start-Stop...........................................139 Disabling Auto-Start-Stop............................. 140
Enabling Auto-Start-Stop............................... 139Autowipers........................................................75
Autowipers Settings............................................ 76
Auxiliary Power Points.................................131 110 Volt AC Power Point.....................................131
12 Volt DC Power Point...................................... 131
Locations................................................................. 131
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System...............197 Switching the System Off and On...............198
System Errors....................................................... 198
Using the Blind Spot Information System............................................................... 197
BLIS See: Blind Spot Information System...........197
Body Styling Kits..........................................274
Bonnet Lock See: Opening and Closing the Hood..........244
Booster Seats
...................................................27
Types of Booster Seats...................................... 28
Brake Fluid Check........................................255
Brakes
...............................................................163
General Information.......................................... 163
Breaking-In......................................................218
Bulb Specification Chart............................321
C
Cabin Air Filter
................................................116
Capacities and Specifications - 1.5L EcoBoost™................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................. 311
Specifications..................................................... 309
Capacities and Specifications - 2.0L EcoBoost™..................................................312
Alternative Engine Oil for Extremely Cold Climates............................................................ 316
Specifications....................................................... 313
Capacities and Specifications - 2.5L..................................................................317
Alternative Engine Oil for Extremely Cold Climates........................................................... 320
Specifications....................................................... 317
Capacities and Specifications
.................301
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Car Wash
See: Cleaning the Exterior............................... 267
Catalytic Converter.......................................151 On-Board Diagnostics (OBD-II).................... 152
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 152
Center Console..............................................133
Changing a Bulb............................................261 Cornering Lamp (HID Headlamps) ...........263
Lamp Assembly Condensation..................... 261
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 263
Replacing Headlamp Bulbs........................... 262
Replacing HID Headlamp Bulbs.................. 263
Replacing High-Mount Brake Lamp Bulb.................................................................... 265
Replacing License Plate Lamp Bulb...........265
Replacing Reverse Lamp Assembly...........265
Replacing Side Marker Bulbs........................ 263
Replacing Turn, Tail and Brake Signal Bulbs................................................................. 264
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................256 Battery Management System...................... 258
Changing the Engine Air Filter................265 Duratec Engines................................................. 266
EcoBoost Engines............................................. 265
Changing the Wiper Blades.....................259 Front Wiper Blades........................................... 259
Rear Window Wiper Blade............................. 259
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys...................................... 58
Number of MyKeys.............................................. 58
Checking the Wiper Blades
.....................258
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32Cleaning Leather Seats...............................271
Cleaning Products.......................................267
Materials................................................................ 267
Cleaning the Engine...................................269
Cleaning the Exterior..................................267 Cleaning the Headlamps................................ 268
Exterior Chrome Parts..................................... 268
Exterior Plastic Parts........................................ 268
Stripes or Graphics........................................... 268
Underbody........................................................... 268
Under Hood......................................................... 268
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................270
Cleaning the Interior...................................270
Mirrors.................................................................... 270
Cleaning the Wheels...................................272
Cleaning the Windows and Wiper Blades...........................................................269
Clearing All MyKeys........................................57
Climate Control..............................................110
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check............................. 251
Cornering Lamps
............................................82
Crash Sensors and Airbag Indicator.......48
Creating a MyKey...........................................56 Programming and Changing Configurable
Settings............................................................... 57
Cross Traffic Alert.........................................198 Blocked Sensors................................................ 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts................................................................. 200
System Limitations.......................................... 200
Using the Cross Traffic Alert System..........198
Cruise Control
..................................................73
Principle of Operation.......................................184
Type One.................................................................. 73
Type Two.................................................................. 74
Cruise control See: Using Cruise Control................................ 184
Customer Assistance
.................................226
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