2019 FORD EDGE battery

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
457
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected. Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 411).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
440).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons.
458
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
469
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
470
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Ford Protect

Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
474
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Scheduled Maintenance

SelectShift Automatic
™ Transmission (If
Equipped)......................................................... 175
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check - 2.0L EcoBoost™/2.7L
EcoBoost™................................................290
Auto-Start-Stop...........................................160 Disabling Auto-Start-Stop............................... 161
Enabling Auto-Start-Stop.............................. 160
Autowipers........................................................77 Autowipers Settings............................................. 77
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
USB Port and Power Point Locations..........151
AWD See: All-Wheel Drive.......................................... 179
B
Battery See: Changing the 12V Battery..................... 292
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Body Styling Kits.........................................306
Bonnet Lock See: Opening and Closing the Hood..........280
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.......................................290
Brakes...............................................................184 General Information.......................................... 184
Breaking-In.....................................................254
Bulb Specification Chart..........................358
C
Cabin Air Filter................................................133 Capacities and Specifications - 2.0L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 2.7L EcoBoost™.................................................354
Alternative Engine Oil for Extremely Cold Climates............................................................ 357
Specifications..................................................... 355
Capacities and Specifications
................345
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 299
Catalytic Converter
......................................170
On-Board Diagnostics (OBD-II)..................... 171
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 171
Center Console
..............................................154
Changing a Bulb..........................................296 Headlamp............................................................. 297
LED Lamps........................................................... 297
License Plate Lamp.......................................... 298
Changing a Fuse
...........................................278
Fuses....................................................................... 278
Changing a Road Wheel...........................338 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 338
Stowing the flat tire ......................................... 343
Tire Change Procedure.................................... 339
Changing the 12V Battery
.........................292
Changing the Engine Air Filter................298
Changing the Wi-Fi Hotspot Name or Password.....................................................360
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 294
Rear Window Wiper Blade............................. 294
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys....................................... 57
Number of MyKeys............................................... 57
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................19
General Information............................................. 19
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

D
Data Recording..................................................9
911 Assist Privacy Notice..................................... 13
Comfort, Convenience and Entertainment Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps..............................81 Type One - Conventional
(Non-Configurable)........................................ 81
Type Two - Configurable.................................... 81
Declaration of Conformity
........................518
Radio Frequency Statement.......................... 518
Digital Radio...................................................367 HD Radio Reception and Station
Troubleshooting............................................ 368
Direction Indicators.......................................84
Doors and Locks
.............................................59
Driver Alert......................................................225
Resetting the System....................................... 226
Switching the System On and Off...............225
System Display................................................... 226
System Warnings............................................... 226
Driver and Passenger Airbags....................41 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driver and Passenger Knee Airbags........46
Driving Aids
.....................................................225
Driving Hints..................................................254
Driving Through Water...............................254
DRL See: Daytime Running Lamps.......................... 81
E
Economical Driving
.....................................254
Electric Parking Brake.................................185 Applying the Electric Parking Brake............185
Automatically Releasing the Electric
Parking Brake.................................................. 186
Manually Releasing the Electric Parking Brake.................................................................. 185Releasing the Electric Parking Brake if the
Vehicle Battery is Running Out of
Charge............................................................... 186
Electromagnetic Compatibility
.............490
Emission Law.................................................169
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........170
Tampering With a Noise Control System............................................................... 169
End User License Agreement.................492 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 492
Engine Block Heater....................................158 Using the Engine Block Heater...................... 159
Engine Coolant Check
...............................286
Adding Coolant.................................................. 286
Coolant Change................................................. 288
Engine Coolant Temperature Management.................................................. 289
Fail-Safe Cooling............................................... 288
Recycled Coolant.............................................. 288
Severe Climates................................................. 288
Engine Emission Control...........................169
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check..........................................284 Adding Engine Oil.............................................. 285
Engine Oil Dipstick - 2.0L EcoBoost™.................................................284
Engine Oil Dipstick - 2.7L EcoBoost™.................................................284
Engine Specifications - 2.0L EcoBoost™.................................................345
Drivebelt Routing............................................... 345
Engine Specifications - 2.7L EcoBoost™.................................................345
Drivebelt Routing............................................... 346
Entertainment................................................411 AM/FM Radio....................................................... 412
Apps....................................................................... 420
Bluetooth Stereo or USB................................. 419
CD (If equipped)................................................. 418
HD Radio ™ Information (If
Available)......................................................... 415
SiriusXM® Satellite Radio (If Activated)......................................................... 413
Sources................................................................... 412
535
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
537
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index