2019 FORD EDGE stop start

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
461
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

SelectShift Automatic
™ Transmission (If
Equipped)......................................................... 175
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check - 2.0L EcoBoost™/2.7L
EcoBoost™................................................290
Auto-Start-Stop...........................................160 Disabling Auto-Start-Stop............................... 161
Enabling Auto-Start-Stop.............................. 160
Autowipers........................................................77 Autowipers Settings............................................. 77
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
USB Port and Power Point Locations..........151
AWD See: All-Wheel Drive.......................................... 179
B
Battery See: Changing the 12V Battery..................... 292
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Body Styling Kits.........................................306
Bonnet Lock See: Opening and Closing the Hood..........280
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.......................................290
Brakes...............................................................184 General Information.......................................... 184
Breaking-In.....................................................254
Bulb Specification Chart..........................358
C
Cabin Air Filter................................................133 Capacities and Specifications - 2.0L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 2.7L EcoBoost™.................................................354
Alternative Engine Oil for Extremely Cold Climates............................................................ 357
Specifications..................................................... 355
Capacities and Specifications
................345
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 299
Catalytic Converter
......................................170
On-Board Diagnostics (OBD-II)..................... 171
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 171
Center Console
..............................................154
Changing a Bulb..........................................296 Headlamp............................................................. 297
LED Lamps........................................................... 297
License Plate Lamp.......................................... 298
Changing a Fuse
...........................................278
Fuses....................................................................... 278
Changing a Road Wheel...........................338 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 338
Stowing the flat tire ......................................... 343
Tire Change Procedure.................................... 339
Changing the 12V Battery
.........................292
Changing the Engine Air Filter................298
Changing the Wi-Fi Hotspot Name or Password.....................................................360
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 294
Rear Window Wiper Blade............................. 294
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys....................................... 57
Number of MyKeys............................................... 57
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................19
General Information............................................. 19
533
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
537
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Display...................................................................
453
General.................................................................. 450
Media Player......................................................... 441
Mobile Apps........................................................ 449
Navigation............................................................. 447
Phone..................................................................... 442
Radio...................................................................... 446
SiriusXM................................................................ 447
Sound.................................................................... 440
Valet Mode........................................................... 454
Vehicle................................................................... 452
Voice Control....................................................... 453
Wi-Fi & Hotspot.................................................. 451
Side Airbags
.....................................................45
Side Sensing System..................................194
Obstacle Distance Indicator........................... 195
Sitting in the Correct Position..................135
Snow Chains See: Using Snow Chains.................................. 331
Spare Wheel See: Changing a Road Wheel....................... 338
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance...............................................478
Exceptions............................................................ 479
Speed Control See: Cruise Control............................................ 207
Stability Control
............................................189
Principle of Operation...................................... 189
Starting a Gasoline Engine
.......................156
Automatic Engine Shutdown......................... 157
Failure to Start...................................................... 157
Guarding Against Exhaust Fumes................158
Important Ventilating Information..............158
Stopping the Engine When Your Vehicle is Moving............................................................... 158
Stopping the Engine When Your Vehicle is Stationary......................................................... 158
Starting and Stopping the Engine..........155 General Information.......................................... 155
Steering...........................................................235 Adaptive Learning............................................. 236
Electric Power Steering................................... 235
Steering Wheel................................................73 Storage Compartments
.............................154
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System.........40 Principle of Operation........................................ 40
Symbols Glossary
.............................................7
SYNC™ 3.........................................................391 General Information.......................................... 391
SYNC™ 3 Troubleshooting......................454
SYNC™ Applications and Services........................................................378
911 Assist............................................................... 378
SYNC Mobile Apps........................................... 380
SYNC™............................................................374 General Information.......................................... 374
SYNC™ Troubleshooting
.........................382
T
Technical Specifications See: Capacities and Specifications............345
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................263
Tire Care
...........................................................315
Glossary of Tire Terminology......................... 318
Important Information About Low-Profile Tires..................................................................... 315
Important Information About Sport Tires and Wheels...................................................... 315
Information About Uniform Tire Quality Grading.............................................................. 316
Information Contained on the Tire Sidewall............................................................ 319
Notice to Crossover Vehicle Owners...........316
Temperature A B C.............................................. 317
Tire Rotation........................................................ 330
Traction AA A B C................................................ 317
Treadwear.............................................................. 317
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................308
Tire Pressure Monitoring System...........332 Changing Tires With a Tire Pressure
Monitoring System....................................... 333
Understanding Your Tire Pressure Monitoring System ...................................... 333
541
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control With
Stop and Go...............................................208
Automatic Cancellation................................... 212
Blocked Sensor.................................................... 213
Canceling the Set Speed.................................. 211
Changing the Set Speed................................... 211
Detection Issues.................................................. 212
Following a Vehicle............................................ 210
Following a Vehicle to a Complete Stop.................................................................... 210
Hilly Condition Usage........................................ 212
Overriding the Set Speed.................................. 211
Park Brake Application...................................... 212
Resuming the Set Speed................................. 212
Setting the Adaptive Cruise Speed............209
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 209
Setting the Gap Distance................................ 210
Switching Adaptive Cruise Control Off........................................................................\
212
Switching Adaptive Cruise Control On....................................................................... 209
Switching to Normal Cruise Control............215
System Not Available........................................ 213
Using All-Wheel Drive.................................179 Driving in Special Conditions with All-Wheel
Drive (AWD)..................................................... 179
Using Cruise Control...................................207 Canceling the Set Speed................................ 208
Changing the Set Speed................................. 207
Resuming the Set Speed............................... 208
Setting the Cruise Speed................................ 207
Switching Cruise Control Off........................ 208
Switching Cruise Control On......................... 207
Using MyKey With Remote Start Systems...........................................................57
Using Snow Chains......................................331
Using Stability Control...............................190 Electronic Stability Control ........................... 190
Using Summer Tires....................................331
Using SYNC™ With Your Media Player............................................................382
Audio Voice Commands................................. 382
Media Sources.................................................... 382
Using SYNC™ With Your Phone.............377 Accessing Features through the Phone
Menu.................................................................. 378Pairing a Phone...................................................
377
Phone Controls................................................... 378
Phone Voice Commands................................ 378
Using Traction Control...............................188 Switching the System Off............................... 188
System Indicator Lights and Messages .......................................................... 188
Using a Switch..................................................... 188
Using Voice Recognition............................375 Audio Voice Commands................................. 405
Climate Voice Commands............................ 406
Initiating a Voice Session................................ 375
Mobile App Voice Commands..................... 409
Navigation Voice Commands...................... 408
Phone Voice Commands............................... 406
SiriusXM Traffic and Travel Link Voice Commands.................................................... 409
System Interaction and Feedback..............376
Voice Settings Commands............................. 410
Utilizing the Mediation/Arbitration Program (Canada Only)........................264
V
Vehicle Care
...................................................299
General Information......................................... 299
Vehicle Certification Label.......................349
Vehicle Identification Number
...............348
Vehicle Storage............................................304
Battery................................................................... 305
Body....................................................................... 304
Brakes.................................................................... 305
Cooling system................................................... 305
Engine.................................................................... 305
Fuel system......................................................... 305
General.................................................................. 304
Miscellaneous..................................................... 305
Removing Vehicle From Storage.................305
Tires........................................................................\
305
Ventilation See: Climate Control......................................... 124
VIN See: Vehicle Identification Number............348
Voice Control....................................................75
543
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

W
Warning Lamps and Indicators................94
Adaptive Cruise Control.................................... 94
Anti-Lock Braking System................................ 94
Automatic Headlamp High Beam Indicator .............................................................. 94
Auto Start-stop.................................................... 94
Battery ...................................................................... 94
Blind Spot Monitor.............................................. 94
Brake System......................................................... 94
Cruise Control........................................................ 95
Direction Indicator............................................... 95
Door Ajar.................................................................. 95
Electric Park Brake............................................... 95
Engine Coolant Temperature.......................... 95
Engine Oil................................................................ 95
Fasten Seatbelt.................................................... 95
Front Airbag........................................................... 95
Front Fog Lamps Indicator............................... 95
High Beam.............................................................. 96
Hill Start Assist Indicator.................................. 96
Hood Ajar................................................................ 96
Lane Keeping Aid................................................. 96
Liftgate Ajar............................................................ 96
Low Fuel Level...................................................... 96
Low Tire Pressure Warning.............................. 96
Low Washer Fluid................................................ 96
Parking Lamps...................................................... 96
Powertrain Fault................................................... 96
Service Engine Soon........................................... 96
Stability Control.................................................... 97
Stability Control Off............................................ 97
Washer Fluid Check.....................................291
Washers See: Cleaning the Exterior.............................. 299
See: Wipers and Washers.................................. 77
Waxing..............................................................301
Wheel Nuts See: Changing a Road Wheel....................... 338
Wheels and Tires.........................................307 General Information......................................... 307
Technical Specifications................................. 344
Wi-Fi Hotspot...............................................360
Windows and Mirrors
...................................86
Windshield Washers......................................77
Front Camera Washer........................................ 78Wiper Blades
See: Checking the Wiper Blades.................. 293
Wipers and Washers......................................77
Wireless Accessory Charging
...................152
544
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index