
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes. 5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Note: Clean and treat spills as soon as
possible. Test any cleaner or stain remover
on an inconspicuous area.
Note: Avoid soaking any surface.
Note: We recommend distilled water when
cleaning.
For cleaning and removing stains such as
dye transfer, use a commercially available
leather cleaning product for automotive
interiors.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
303
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 382).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3.1 mph (5 km/h).
Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
374
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(If Equipped)

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
399
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(If Equipped)

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
422
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(If Equipped) E265282 E265280 E266189 E184884

Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings and off.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings and off.
PHONE WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
423
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(If Equipped) E268558 E270447 E265289 E265282 E268558

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 490
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Adjusting the Volume.......................................
363
Changing Radio Stations................................ 363
Listening to the Radio...................................... 364
Playing or Pausing Media............................... 364
Switching Radio Text On and Off................364
Switching Repeat Mode On and Off..........364
Switching Shuffle Mode On and Off..........364
Switching the Audio Unit On and Off........364
Switching the Display On and Off...............364
Using Seek, Fast Forward and Reverse............................................................. 364
Using the Display Control............................... 364
Using the Number Block................................. 364
Audio Unit - Vehicles With: Bang and Olufsen Audio System............................365
Accessing the Sound Settings...................... 365
Adjusting the Volume...................................... 365
Changing Radio Stations................................ 365
Ejecting the CD................................................... 365
Inserting a CD...................................................... 365
Switching the Audio Unit On and Off........365
Using Seek, Fast Forward and Reverse............................................................. 366
Autolamps.......................................................80 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC/Dual
Automatic Temperature Control
(DATC)/Touchscreen Display
...............125
Setting the Blower Motor Speed.................. 126
Setting the Temperature................................. 126
Switching Auto Mode On and Off................126
Switching Defrost On and Off....................... 126
Switching Maximum Air Conditioning On and Off............................................................... 126
Switching Maximum Defrost On and Off........................................................................\
126
Switching Recirculated Air On and Off........................................................................\
127
Switching the Air Conditioning On and Off........................................................................\
126
Switching the Climate Control On and Off........................................................................\
126
Switching the Heated Seats On and Off........................................................................\
126Automatic Climate Control - Vehicles
With: AM/FM/CD/SYNC
..........................127
Directing Air to the Footwell Air Vents........127
Directing Air to the Instrument Panel Air
Vents................................................................... 127
Setting the Blower Motor Speed................... 127
Setting the Temperature.................................. 127
Switching Auto Mode On and Off.................127
Switching Defrost On and Off....................... 128
Switching Maximum Air Conditioning On and Off............................................................... 128
Switching Maximum Defrost On and Off........................................................................\
128
Switching Recirculated Air On and Off........................................................................\
128
Switching the Air Conditioning On and Off........................................................................\
128
Switching the Climate Control On and Off........................................................................\
128
Switching the Heated Seats On and Off........................................................................\
128
Automatic Climate Control - Vehicles With: Bang and Olufsen Audio
System...........................................................129
Setting the Blower Motor Speed.................. 129
Setting the Temperature................................. 129
Switching Auto Mode On and Off................129
Switching Defrost On and Off....................... 130
Switching Maximum Air Conditioning On and Off.............................................................. 130
Switching Maximum Defrost On and Off....................................................................... 130
Switching Recirculated Air On and Off....................................................................... 130
Switching the Air Conditioning On and Off........................................................................\
129
Switching the Climate Control On and Off........................................................................\
129
Automatic High Beam Control..................82 Automatic High Beam Indicator..................... 83
Switching the System On and Off.................82
Automatic Transmission............................173 Automatic Transmission Adaptive
Learning............................................................. 178
If Your Vehicle Gets Stuck in Mud or Snow................................................................... 178
Manual Park Release......................................... 176
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SelectShift Automatic
™ Transmission (If
Equipped)......................................................... 175
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check - 2.0L EcoBoost™/2.7L
EcoBoost™................................................290
Auto-Start-Stop...........................................160 Disabling Auto-Start-Stop............................... 161
Enabling Auto-Start-Stop.............................. 160
Autowipers........................................................77 Autowipers Settings............................................. 77
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
USB Port and Power Point Locations..........151
AWD See: All-Wheel Drive.......................................... 179
B
Battery See: Changing the 12V Battery..................... 292
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Body Styling Kits.........................................306
Bonnet Lock See: Opening and Closing the Hood..........280
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.......................................290
Brakes...............................................................184 General Information.......................................... 184
Breaking-In.....................................................254
Bulb Specification Chart..........................358
C
Cabin Air Filter................................................133 Capacities and Specifications - 2.0L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 2.7L EcoBoost™.................................................354
Alternative Engine Oil for Extremely Cold Climates............................................................ 357
Specifications..................................................... 355
Capacities and Specifications
................345
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 299
Catalytic Converter
......................................170
On-Board Diagnostics (OBD-II)..................... 171
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 171
Center Console
..............................................154
Changing a Bulb..........................................296 Headlamp............................................................. 297
LED Lamps........................................................... 297
License Plate Lamp.......................................... 298
Changing a Fuse
...........................................278
Fuses....................................................................... 278
Changing a Road Wheel...........................338 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 338
Stowing the flat tire ......................................... 343
Tire Change Procedure.................................... 339
Changing the 12V Battery
.........................292
Changing the Engine Air Filter................298
Changing the Wi-Fi Hotspot Name or Password.....................................................360
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 294
Rear Window Wiper Blade............................. 294
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys....................................... 57
Number of MyKeys............................................... 57
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................19
General Information............................................. 19
533
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