2019 FORD EDGE ford pass

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number ofavailable Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
390
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ (If Equipped)

Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
FordPass ™ Connect (If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. You can also
schedule specific times to remotely start
your vehicle so it’ s ready to hit the road as
soon as you are. FordPass is available
through a free download via the Apple App
Store® or Google Play ™. Message and
data rates may apply. Services may be
limited by mobile phone network coverage
area.
400
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
469
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Accessories

Supported Media Players, Formats and
Metadata Information................................ 420
USB Ports............................................................. 420
Environment.....................................................16
EPB See: Electric Parking Brake............................. 185
Essential Towing Checks..........................250
Before Towing a Trailer..................................... 251
Hitches.................................................................. 250
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 251
Safety Chains...................................................... 250
Trailer Brakes....................................................... 250
Trailer Lamps...................................................... 250
When Towing a Trailer...................................... 251
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
................................................87
Auto-dimming Feature...................................... 88
Blind Spot Information System...................... 88
Direction Indicator Mirrors ............................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................ 88
Memory Mirrors ................................................... 88
Power Exterior Mirrors........................................ 87
Puddle Lamps....................................................... 88
F
Fastening the Seatbelts...............................33 Seatbelt Locking Modes.................................... 34
Using a Sliding Clip.............................................. 33
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 338
Flat Tire Inflation See: Tire Sealant and Inflator Kit................308
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect...................................................470 Ford Protect Extended Service Plan
(CANADA ONLY)............................................ 471Ford Protect Extended Service Plans (U.S.
Only).................................................................. 470
Front Fog Lamps............................................83
Front Parking Aid..........................................193 Obstacle Distance Indicator........................... 194
Front Passenger Sensing System............42
Fuel and Refueling
.......................................162
Fuel Consumption........................................167 Advertised Capacity........................................... 167
Filling the Fuel Tank........................................... 167
Fuel Economy...................................................... 168
Fuel Filler Funnel Location
........................163
Fuel Filter.........................................................291
Fuel Quality.....................................................162
Choosing the Right Fuel................................... 162
Fuel Shutoff
...................................................257
Fuses................................................................268
Fuse Specification Chart..........................268 Passenger Compartment Fuse Panel........274
Power Distribution Box................................... 268
G
Garage Door Opener...................................146
Garage Door Opener See: Universal Garage Door Opener...........146
Gauges................................................................91 Engine Coolant Temperature Gauge............92
Fuel Gauge.............................................................. 92
Information Display.............................................. 91
Left Information Display.................................... 93
Type 1........................................................................\
. 91
Type 2....................................................................... 93
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information........472 Multi-Point Inspection..................................... 474
Owner Checks and Services.......................... 473
Protecting Your Investment........................... 472
Why Maintain Your Vehicle?.......................... 472
Why Maintain Your Vehicle at Your Dealership?...................................................... 472
Getting Assistance Outside the U.S. and Canada.........................................................264
536
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index