2019 FORD EDGE lock

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
465
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
466
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's Ford Original Accessory through
the warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector.
• Side window deflectors*.
• Splash guards.
• Sun shade*.
Interior Style
• Ambient lighting.
• Floor liners.
• Floor mats.
• Rear seat entertainment system*. Lifestyle
•
Ash cup or coin holder.
• Bluetooth speakers*.
• Cargo organization and management.
• Cross bars*.
• In-vehicle safe*.
• Roof rack and carriers*.
• SUV camping tent*.
• Tablet cradle*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit.
• Vehicle security.
• Warning sensor system*.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
470
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Ford Protect

Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
474
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Scheduled Maintenance

1
180 Degree Camera....................................205
Camera Views.................................................... 206
Using the 180 degree camera system.............................................................. 206
A
A/C See: Climate Control......................................... 124
About This Manual...........................................7
ABS See: Brakes........................................................... 184
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 184
Accessories...................................................468 Exterior Style....................................................... 468
Interior Style........................................................ 468
Lifestyle................................................................ 468
Peace of Mind..................................................... 468
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control With Stop
and Go.............................................................. 208
See: Using Adaptive Cruise Control - Vehicles With: Adaptive Cruise Control With Stop
and Go/Lane Centering............................... 215
Active Park Assist.........................................196 Using Active Park Assist................................... 197
Adaptive Headlamps
....................................83
System Check....................................................... 84
Adjusting the Headlamps........................294 Vertical Aim Adjustment................................ 294
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................73
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 74
Memory Feature.................................................... 74
AFS See: Adaptive Headlamps................................ 83Airbag Disposal..............................................48
Air Conditioning
See: Climate Control......................................... 124
Air Filter See: Changing the Engine Air Filter............298
Alarm See: Anti-Theft Alarm.......................................... 71
All-Wheel Drive
..............................................179
Ambient Lighting...........................................85 Adjusting the Brightness................................... 85
Changing the Color.............................................. 85
Switching Ambient Lighting Off..................... 85
Switching Ambient Lighting On..................... 85
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices...................................................490
Apps..................................................................437 ........................................................................\
........... 437
SiriusXM Traffic and Travel Link................... 439
At a Glance
.........................................................17
Audible Warnings and Indicators.............97 Headlamps On Warning Chime...................... 97
Keyless Warning Alert......................................... 97
Parking Brake On Warning Chime..................97
Audio Control
...................................................74
Type One.................................................................. 74
Type Two.................................................................. 75
Audio Input Jack...........................................372
Audio System
.................................................361
General Information.......................................... 361
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................366
Adjusting the Volume...................................... 366
Changing Radio Stations............................... 366
Ejecting the CD................................................... 367
Inserting a CD...................................................... 367
Switching the Audio Unit On and Off.........367
Using Seek, Fast Forward and Reverse .............................................................. 367
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................362
Accessing the Apps Menu.............................. 362
Accessing the Clock Settings........................ 363
Accessing the Media Source Menu.............363
Accessing the Phone Features..................... 363
Accessing the Settings Menu........................ 363
Accessing the Sound Settings...................... 363
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Adjusting the Volume.......................................
363
Changing Radio Stations................................ 363
Listening to the Radio...................................... 364
Playing or Pausing Media............................... 364
Switching Radio Text On and Off................364
Switching Repeat Mode On and Off..........364
Switching Shuffle Mode On and Off..........364
Switching the Audio Unit On and Off........364
Switching the Display On and Off...............364
Using Seek, Fast Forward and Reverse............................................................. 364
Using the Display Control............................... 364
Using the Number Block................................. 364
Audio Unit - Vehicles With: Bang and Olufsen Audio System............................365
Accessing the Sound Settings...................... 365
Adjusting the Volume...................................... 365
Changing Radio Stations................................ 365
Ejecting the CD................................................... 365
Inserting a CD...................................................... 365
Switching the Audio Unit On and Off........365
Using Seek, Fast Forward and Reverse............................................................. 366
Autolamps.......................................................80 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC/Dual
Automatic Temperature Control
(DATC)/Touchscreen Display
...............125
Setting the Blower Motor Speed.................. 126
Setting the Temperature................................. 126
Switching Auto Mode On and Off................126
Switching Defrost On and Off....................... 126
Switching Maximum Air Conditioning On and Off............................................................... 126
Switching Maximum Defrost On and Off........................................................................\
126
Switching Recirculated Air On and Off........................................................................\
127
Switching the Air Conditioning On and Off........................................................................\
126
Switching the Climate Control On and Off........................................................................\
126
Switching the Heated Seats On and Off........................................................................\
126Automatic Climate Control - Vehicles
With: AM/FM/CD/SYNC
..........................127
Directing Air to the Footwell Air Vents........127
Directing Air to the Instrument Panel Air
Vents................................................................... 127
Setting the Blower Motor Speed................... 127
Setting the Temperature.................................. 127
Switching Auto Mode On and Off.................127
Switching Defrost On and Off....................... 128
Switching Maximum Air Conditioning On and Off............................................................... 128
Switching Maximum Defrost On and Off........................................................................\
128
Switching Recirculated Air On and Off........................................................................\
128
Switching the Air Conditioning On and Off........................................................................\
128
Switching the Climate Control On and Off........................................................................\
128
Switching the Heated Seats On and Off........................................................................\
128
Automatic Climate Control - Vehicles With: Bang and Olufsen Audio
System...........................................................129
Setting the Blower Motor Speed.................. 129
Setting the Temperature................................. 129
Switching Auto Mode On and Off................129
Switching Defrost On and Off....................... 130
Switching Maximum Air Conditioning On and Off.............................................................. 130
Switching Maximum Defrost On and Off....................................................................... 130
Switching Recirculated Air On and Off....................................................................... 130
Switching the Air Conditioning On and Off........................................................................\
129
Switching the Climate Control On and Off........................................................................\
129
Automatic High Beam Control..................82 Automatic High Beam Indicator..................... 83
Switching the System On and Off.................82
Automatic Transmission............................173 Automatic Transmission Adaptive
Learning............................................................. 178
If Your Vehicle Gets Stuck in Mud or Snow................................................................... 178
Manual Park Release......................................... 176
532
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

SelectShift Automatic
™ Transmission (If
Equipped)......................................................... 175
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check - 2.0L EcoBoost™/2.7L
EcoBoost™................................................290
Auto-Start-Stop...........................................160 Disabling Auto-Start-Stop............................... 161
Enabling Auto-Start-Stop.............................. 160
Autowipers........................................................77 Autowipers Settings............................................. 77
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
USB Port and Power Point Locations..........151
AWD See: All-Wheel Drive.......................................... 179
B
Battery See: Changing the 12V Battery..................... 292
Blind Spot Information System...............231 ........................................................................\
............ 231
Switching the System On and Off...............232
System Errors...................................................... 232
Using the Blind Spot Information System............................................................... 231
BLIS See: Blind Spot Information System...........231
Body Styling Kits.........................................306
Bonnet Lock See: Opening and Closing the Hood..........280
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.......................................290
Brakes...............................................................184 General Information.......................................... 184
Breaking-In.....................................................254
Bulb Specification Chart..........................358
C
Cabin Air Filter................................................133 Capacities and Specifications - 2.0L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 2.7L EcoBoost™.................................................354
Alternative Engine Oil for Extremely Cold Climates............................................................ 357
Specifications..................................................... 355
Capacities and Specifications
................345
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 299
Catalytic Converter
......................................170
On-Board Diagnostics (OBD-II)..................... 171
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 171
Center Console
..............................................154
Changing a Bulb..........................................296 Headlamp............................................................. 297
LED Lamps........................................................... 297
License Plate Lamp.......................................... 298
Changing a Fuse
...........................................278
Fuses....................................................................... 278
Changing a Road Wheel...........................338 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 338
Stowing the flat tire ......................................... 343
Tire Change Procedure.................................... 339
Changing the 12V Battery
.........................292
Changing the Engine Air Filter................298
Changing the Wi-Fi Hotspot Name or Password.....................................................360
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 294
Rear Window Wiper Blade............................. 294
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys....................................... 57
Number of MyKeys............................................... 57
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................19
General Information............................................. 19
533
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index