2019 FORD EDGE steering wheel

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
427
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 372).
428
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)

For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 437). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
When an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
437
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with a dipstick). Consult
your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints
(All-wheel Drive only).
476
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Scheduled Maintenance

1
180 Degree Camera....................................205
Camera Views.................................................... 206
Using the 180 degree camera system.............................................................. 206
A
A/C See: Climate Control......................................... 124
About This Manual...........................................7
ABS See: Brakes........................................................... 184
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 184
Accessories...................................................468 Exterior Style....................................................... 468
Interior Style........................................................ 468
Lifestyle................................................................ 468
Peace of Mind..................................................... 468
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control With Stop
and Go.............................................................. 208
See: Using Adaptive Cruise Control - Vehicles With: Adaptive Cruise Control With Stop
and Go/Lane Centering............................... 215
Active Park Assist.........................................196 Using Active Park Assist................................... 197
Adaptive Headlamps
....................................83
System Check....................................................... 84
Adjusting the Headlamps........................294 Vertical Aim Adjustment................................ 294
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................73
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 74
Memory Feature.................................................... 74
AFS See: Adaptive Headlamps................................ 83Airbag Disposal..............................................48
Air Conditioning
See: Climate Control......................................... 124
Air Filter See: Changing the Engine Air Filter............298
Alarm See: Anti-Theft Alarm.......................................... 71
All-Wheel Drive
..............................................179
Ambient Lighting...........................................85 Adjusting the Brightness................................... 85
Changing the Color.............................................. 85
Switching Ambient Lighting Off..................... 85
Switching Ambient Lighting On..................... 85
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices...................................................490
Apps..................................................................437 ........................................................................\
........... 437
SiriusXM Traffic and Travel Link................... 439
At a Glance
.........................................................17
Audible Warnings and Indicators.............97 Headlamps On Warning Chime...................... 97
Keyless Warning Alert......................................... 97
Parking Brake On Warning Chime..................97
Audio Control
...................................................74
Type One.................................................................. 74
Type Two.................................................................. 75
Audio Input Jack...........................................372
Audio System
.................................................361
General Information.......................................... 361
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................366
Adjusting the Volume...................................... 366
Changing Radio Stations............................... 366
Ejecting the CD................................................... 367
Inserting a CD...................................................... 367
Switching the Audio Unit On and Off.........367
Using Seek, Fast Forward and Reverse .............................................................. 367
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................362
Accessing the Apps Menu.............................. 362
Accessing the Clock Settings........................ 363
Accessing the Media Source Menu.............363
Accessing the Phone Features..................... 363
Accessing the Settings Menu........................ 363
Accessing the Sound Settings...................... 363
531
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Child Safety Locks.........................................30
Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats.............................303
Cleaning Products.......................................299
Materials............................................................... 299
Cleaning the Engine
....................................301
Cleaning the Exterior..................................299 Cleaning the Headlamps............................... 300
Exterior Chrome Parts..................................... 300
Exterior Plastic Parts....................................... 300
Stripes or Graphics........................................... 300
Underbody........................................................... 300
Under Hood......................................................... 300
Cleaning the Instrument Panel and Instrument Cluster Lens........................302
Cleaning the Interior...................................302 Mirrors.................................................................... 302
Cleaning the Wheels..................................304
Cleaning the Windows and Wiper Blades............................................................301
Clearing All MyKeys........................................57
Climate.............................................................421 Accessing Rear Climate Controls................423
Accessing the Climate Control Menu..........421
Directing the Airflow.......................................... 421
Rear Climate Control Lock Indicator..........423
Setting the Blower Motor Speed.................. 421
Setting the Temperature.................................. 421
Switching Auto Mode On and Off................421
Switching Dual Zone Mode On and Off....................................................................... 422
Switching Maximum Air Conditioning On and Off.............................................................. 422
Switching Maximum Defrost On and Off....................................................................... 422
Switching Rear Auto Mode On and Off....................................................................... 423
Switching Recirculated Air On and Off....................................................................... 423
Switching the Air Conditioning On and Off........................................................................\
421
Switching the Climate Controlled Seats On and Off.............................................................. 422
Switching the Climate Control On and Off....................................................................... 422
Switching the Heated Exterior Mirrors On and Off.............................................................. 422Switching the Heated Rear Window On and
Off....................................................................... 422
Switching the Heated Seats On and Off....................................................................... 422
Switching the Heated Steering Wheel On and Off.............................................................. 422
Switching the Heated Windshield On and Off....................................................................... 422
Switching the Rear Climate Controlled Seats On and Off.......................................... 423
Switching the Rear Heated Seats On and Off....................................................................... 423
Switching the Rear Ventilated Seats On and Off.............................................................. 423
Switching the Ventilated Seats On and Off....................................................................... 423
Climate Control
.............................................124
Climate Controlled Seats..........................144
Cooled Seats........................................................ 145
Cold Weather Precautions
.......................254
Coolant Check See: Engine Coolant Check........................... 286
Crash Sensors and Airbag Indicator........47
Creating a MyKey...........................................56 Programming and Changing Configurable
Settings............................................................... 56
Creating a Wi-Fi Hotspot.........................360 Connecting a Device to the Wi-Fi
Hotspot............................................................ 360
Finding the Wi-Fi Hotspot Name and Password......................................................... 360
Cross Traffic Alert........................................233 Blocked Sensors................................................. 234
Switching the System Off and On...............235
System Errors...................................................... 235
System Lights, Messages and Audible Alerts................................................................. 234
System Limitations........................................... 235
Using the Cross Traffic Alert System..........233
Cruise Control
..................................................75
Adaptive Cruise Control..................................... 76
Adaptive Cruise Control with Lane Centering............................................................ 76
Cruise Control........................................................ 75
Principle of Operation...................................... 207
Cruise control See: Using Cruise Control............................... 207
Customer Assistance..................................261
534
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
537
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Message Center
See: Information Displays................................. 98
Mirrors See: Windows and Mirrors............................... 86
Mobile Communications Equipment.......15
Moonroof..........................................................89 Opening and Closing the Moonroof.............90
Motorcraft Parts - 2.0L EcoBoost™.................................................346
Motorcraft Parts - 2.7L EcoBoost™.................................................347
MyKey – Troubleshooting...........................58
MyKey ™.............................................................55
Principle of Operation........................................ 55
N
Navigation......................................................429 cityseeker............................................................. 436
Destination Mode............................................... 431
Map Mode............................................................ 429
Navigation Map Updates................................ 437
Navigation Menu................................................ 434
SiriusXM Traffic and Travel Link................... 437
SYNC AppLink.................................................... 436
Waypoints............................................................ 435
Normal Scheduled Maintenance...........475 Intelligent Oil-Life Monitor™......................... 475
Normal Maintenance Intervals..................... 476
O
Oil Change Indicator Reset......................285
Oil Check See: Engine Oil Check...................................... 284
Opening and Closing the Hood.............280 Closing the Hood................................................ 281
Opening the Hood............................................ 280
Ordering Additional Owner's Literature.....................................................266
Obtaining a French Owner ’s Manual.........266
Overhead Console........................................154
P
Parking Aids
....................................................192
Principle of Operation....................................... 192Passive Anti-Theft System.........................70
SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................423 During a Phone Call........................................... 427
Making Calls........................................................ 426
Pairing Your Cell Phone for the First Time................................................................... 424
Phone Menu........................................................ 424
Receiving Calls.................................................... 427
Smartphone Connectivity.............................. 428
Text Messaging................................................... 428
Post-Crash Alert System..........................260
Power Door Locks See: Locking and Unlocking............................. 59
Power Liftgate.................................................67 Hands-Free Feature............................................ 69
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 67
Setting the Liftgate Open Height.................. 68
Stopping the Liftgate Movement.................. 68
Power Seats
...................................................138
Adjusting the 10-Way Seat............................. 140
Adjusting the 8-Way Seat............................... 139
Adjusting the Lumbar Support..................... 140
Power Steering Fluid Check......................291
Power Windows
.............................................86
Accessory Delay.................................................... 87
Bounce-Back......................................................... 86
One-Touch Down................................................ 86
One-Touch Up...................................................... 86
Window Lock......................................................... 87
Pre-Collision Assist
.....................................236
Adjusting the Pre-Collision Assist
Settings............................................................ 239
Blocked Sensors................................................ 239
Distance Indication and Alert....................... 238
Evasive Steering Assist.................................... 238
Using the Pre-Collision Assist System............................................................... 237
Protecting the Environment........................16
Puncture See: Changing a Road Wheel....................... 338
539
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index