2019 FORD ECOSPORT reset

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 supports multiple languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the languagesbased on the most popular languagesspoken. If the selected language is notavailable, SYNC 3 remains in the currentactive language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

If ENGINE OIL CHANGE DUE NEXTSERVICE or OIL CHANGE REQUIREDappears in the information display, it istime for an oil change; the oil change mustbe done within two weeks or 500 miles(800 kilometers) of the ENGINE OILCHANGE DUE NEXT SERVICE or OILCHANGE REQUIRED message appearing.The oil minder system must be reset aftereach oil change. See Oil ChangeIndicator Reset (page 209).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed one year or 10000 miles(16000 kilometers) between oil changeintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Every 10000 miles (16000 kilometers) or 12 months*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the oil minder system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 209).
Other maintenance items1
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change transmission fluid.Every 150000 miles(240000 km)Replace accessory drive belt(s).4
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 50000 miles (80000km)
*Reset your oil life monitor system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 209).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3000 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
SCHEDULED MAINTENANCE
RECORD
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Lighting...............................................................73General Information............................................73Load CarriersSee: Roof Racks and Load Carriers.............168Load Carrying.................................................167Load Limit.......................................................169Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................173Vehicle Loading - with and without aTrailer.................................................................169Locking and Unlocking.................................55Autolock...................................................................55Autounlock..............................................................57Illuminated Entry...................................................57Illuminated Exit......................................................57Locking and Unlocking the Doors with theKey........................................................................56Power Door Locks................................................55Remote Control....................................................55Smart Unlock.........................................................57Luggage Anchor Points...............................167Luggage Covers.............................................167Lug Nuts..........................................................269
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Maintenance.................................................205General Information.........................................205Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................102Adjusting the Blower Motor Speed..............102Adjusting the Temperature.............................102Changing the Direction of Airflow................102Switching Air Conditioning On andOff.......................................................................102Switching Climate Control On andOff.......................................................................102Switching Maximum Cooling On andOff.......................................................................102Switching Maximum Defrost On andOff.......................................................................102Switching Recirculated Air On andOff.......................................................................102Manual Seats...................................................111Adjusting the Height of the Driver’sSeat......................................................................113
Adjusting the Lumbar Support.......................112Moving the Seat Backward andForward...............................................................112Recline Adjustment............................................113Message CenterSee: Information Displays................................88MirrorsSee: Windows and Mirrors................................79Mobile Communications Equipment.......13Moonroof............................................................81Bounce-Back.........................................................82Opening and Closing the Moonroof..............82Venting the Moonroof........................................82Motorcraft Parts - 1.0LEcoBoost™..................................................274Motorcraft Parts - 2.0L...............................275MyKey — Troubleshooting..........................54All Vehicles.............................................................54MyKey™..............................................................51Principle of Operation..........................................51
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Navigation.......................................................341Destination Mode..............................................343Map Mode.............................................................341Map search Mode..............................................348Navigation Map Updates.................................351Navigation Menu................................................349Route Guidance Mode.....................................346Waypoints..............................................................351Normal Scheduled Maintenance..........388
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Oil Change Indicator Reset......................209Resetting the Oil Life MonitoringSystem.............................................................209Oil CheckSee: Engine Oil Check......................................208Opening and Closing the Hood..............205Closing the Hood...............................................206Opening the Hood.............................................205Ordering Additional Owner'sLiterature......................................................194Obtaining a French Owner’s Manual..........194
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

SYNC Mobile Apps............................................298SYNC™............................................................292General Information.........................................292SYNC™ Troubleshooting..........................301
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Tailgate..............................................................60Closing the Tailgate..............................................61Opening the Tailgate..........................................60Technical SpecificationsSee: Capacities and Specifications............270The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................191Tire Care..........................................................249Glossary of Tire Terminology..........................251Information About Uniform Tire QualityGrading.............................................................249Information Contained on the TireSidewall............................................................252Temperature A B C............................................250Traction AA A B C..............................................250Treadwear............................................................250Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................243Tire Pressure Monitoring System...........265Changing Tires With a Tire PressureMonitoring System.......................................266Understanding Your Tire PressureMonitoring System .......................................267Tire Repair KitSee: Tire Sealant and Inflator Kit.................243Tire Sealant and Inflator Kit.....................243First stage: reinflating the tire with sealingcompound and air........................................245General Information.........................................243Second stage: checking tire pressure........248Tips for use of the kit........................................244What to do after the tire has beensealed................................................................249What to do when a tire is punctured..........244TiresSee: Wheels and Tires......................................241Towing a Trailer..............................................174Load Placement..................................................174Towing Points.................................................178Front Towing Point.............................................178Rear Towing Point...............................................179
Towing the Vehicle on FourWheels..........................................................180Emergency Towing............................................180Recreational Towing.........................................180Towing...............................................................174Traction Control............................................150Principle of Operation......................................150Trailer Sway Control.....................................174Transmission Code Designation.............277Transmission Specifications - 1.0LEcoBoost™..................................................273Transmission Specifications - 2.0L.......272Transmission..................................................142Transporting the Vehicle............................179Trip Computer..................................................91All Values..................................................................91Average Fuel Consumption...............................91Distance to Empty................................................91Instantaneous Fuel..............................................91Outside Air Temperature....................................91Resetting the Trip Computer............................91Trip Odometer........................................................91Trip Timer.................................................................91Type Approvals............................................429Radio Frequency Certification for Keys andRemote Controls..........................................439Radio Frequency Certifications for BlindSpot Information System..........................437Radio Frequency Certifications for BodyControl Module..............................................439Radio Frequency Certifications for CruiseControl Module..............................................439Radio Frequency Certifications for MidRange Radar....................................................431Radio Frequency Certifications for PassiveAnti-Theft System........................................432Radio Frequency Certifications for RadioTransceiver Module......................................435Radio Frequency Certifications for SYNC3..........................................................................439Radio Frequency Certifications for TirePressure Monitoring Sensor(s)...............429Radio Frequency Certifications for WirelessCharging...........................................................438Radio Frequency Statement for AudioUnit....................................................................439
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