
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
Voice Settings
Then any of the following:
When enabled, this feature will prompt youto confirm any voice initiated call commandprior to the call being placed.
Phone Confirmation Off
The system will make a best guess; youmay still occasionally be asked to confirmsettings.
Phone Confirmation On
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cellular phone'sfunctionality. At a minimum, most cellularphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
Note:Make sure to switch on the ignitionand the radio. Shift the transmission intopark (P) for automatic transmission or firstgear for manual transmission.
Using the Audio System
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1.Make sure to switch on your phone'sBluetooth feature before starting thesearch. See your device's manual ifnecessary.
2.Press the Settings button.
3.Select Bluetooth from the menu.
4.Press the OK button.
5.Select the option to add. This startsthe pairing process.
6.When a message to begin pairingappears in the audio display, search forSYNC on your device.
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Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Your vehicle is equipped with an oil mindersystem that indicates when the engine oilshould be changed under normal operatingconditions.
This means you do not have to rememberto change the oil on a mileage-basedschedule; the vehicle lets you know whenan oil change is due by displaying ENGINEOIL CHANGE DUE or OIL CHANGEREQUIRED in the information display.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Every 10000 miles (16000 kilometers) or 12 months*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the oil minder system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 209).
Other maintenance items1
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change transmission fluid.Every 150000 miles(240000 km)Replace accessory drive belt(s).4
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform additional maintenance asindicated. If you operate your vehicleoccasionally under any of these conditions,it is not necessary to perform theadditional maintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000km)
Replace spark plugs.Every 60000 miles (96000km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 50000 miles (80000km)
*Reset your oil life monitor system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 209).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3000 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
SCHEDULED MAINTENANCE
RECORD
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

4
4WDSee: Four-Wheel Drive.....................................146
A
A/CSee: Climate Control..........................................101About This Manual...........................................7ABSSee: Brakes.............................................................151ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..................................................................151Accessories.....................................................381Exterior Style........................................................381Ford Motor Company will warrant your Fordaccessory through the warranty thatprovides the greatest benefit:...................381Interior Style.........................................................381Lifestyle..................................................................381Peace of Mind......................................................381AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................218Horizontal Aim Adjustment...........................220Vertical Aim Adjustment..................................218Adjusting the Steering Wheel...................66Airbag Disposal...............................................45Air ConditioningSee: Climate Control..........................................101Air FilterSee: Changing the Engine Air Filter............230Air Vents............................................................101Center Air Vents...................................................101Side Air Vents........................................................101AlarmSee: Anti-Theft Alarm........................................64Ambient Lighting............................................78Anti-Theft Alarm............................................64Alarm System........................................................64Arming the Alarm.................................................65Disarming the Alarm...........................................65Triggering the Alarm...........................................64Appendices...................................................403
Apps...................................................................351...................................................................................351SiriusXM Traffic and Travel Link...................353Audible Warnings and Indicators.............87Automatic Transmission...................................87Headlamps On Warning Chime......................87Key Outside Car....................................................87Low Fuel Reminder..............................................87Seatbelt Reminder...............................................87Audio Control..................................................66Seek, Next or Previous........................................67Audio System................................................286General Information.........................................286Audio Unit - Vehicles With: SYNC3......................................................................289Adjusting the Volume......................................289Changing Radio Stations...............................290Pausing or Playing Media...............................290Seek Down and Previous TrackButton...............................................................290Seek Up and Next Track Button..................290Sound Settings..................................................290Switching the Audio Unit On and Off........289Switching the Screen On and Off...............290Audio Unit - Vehicles With: SYNC.........286Adjusting the Volume.......................................287Apps.......................................................................288Changing Radio Stations................................287Pausing or Playing Media...............................288Returning to the Previous Screen................288Scrolling Through the Menu Options........288Seek Down and Previous TrackButton...............................................................288Seek Up and Next Track Button..................288Selecting a Menu Option................................288Selecting Media..................................................287Selecting the Radio...........................................287Sound Settings...................................................288Switching the Audio Unit On and Off.........287System Settings.................................................288Using a Cell Phone............................................289Autolamps.........................................................74Autolamps Delay..................................................75Windshield Wiper ActivatedHeadlamps.........................................................75
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Automatic Climate Control - VehiclesWith: Electronic AutomaticTemperature Control (EATC)................103Directing Air to the Footwell AirVents..................................................................105Directing Air to the Instrument Panel AirVents..................................................................105Directing Air to the Windshield AirVents..................................................................105Setting the Blower Motor Speed..................104Setting the Temperature.................................105Switching Maximum Cooling On andOff.......................................................................103Switching Maximum Defrost On andOff.......................................................................103Switching the Air Conditioning On andOff.......................................................................103Switching the Climate Control On andOff.......................................................................103Switching the Recirculated Air On andOff.......................................................................103Swtiching Auto Mode On and Off................103Automatic Engine Shutdown...................128Automatic Transmission............................142Automatic Transmission AdaptiveLearning.............................................................145Emergency Park Position ReleaseLever...................................................................144If Your Vehicle Gets Stuck In Mud orSnow...................................................................145Selector Lever Positions...................................142SelectShift™ AutomaticTransmission...................................................143Automatic Transmission FluidCheck..............................................................214Auto-Start-Stop...........................................129Disabling Auto-Start-Stop.............................130Enabling Auto-Start-Stop...............................129Autowipers.......................................................69Settings....................................................................70Auxiliary Power Points................................120110 Volt AC Power Point...................................12012 Volt DC Power Point.....................................120Locations...............................................................120
B
BatterySee: Changing the 12V Battery......................215Blind Spot Information System..............162Switching the System Off and On...............163System Errors.......................................................163Using the Blind Spot InformationSystem...............................................................162BLISSee: Blind Spot Information System...........162Body Styling Kits.........................................240Bonnet LockSee: Opening and Closing the Hood..........205Booster Seats..................................................23Types of Booster Seats......................................24Brake Fluid Check.........................................214Brakes................................................................151General Information...........................................151Breaking-In.......................................................181Brakes and Clutch...............................................181Tires..........................................................................181Bulb Specification Chart...........................229
C
Cabin Air Filter...............................................108Capacities and Specifications - 1.0LEcoBoost™.................................................278Alternative Engine Oil for Extremely ColdClimates...........................................................280Capacities.............................................................278Specifications......................................................278Capacities and Specifications -2.0L.................................................................281Alternative Engine Oil for Extremely ColdClimates...........................................................284Capacities.............................................................282Specifications.....................................................282Capacities and Specifications................270Car WashSee: Cleaning the Exterior...............................233Catalytic Converter......................................139On-Board Diagnostics (OBD-II)...................140Readiness for Inspection and Maintenance(I/M) Testing...................................................140Center Console..............................................122
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Front Passenger Sensing System............38Fuel and Refueling........................................131Fuel Consumption........................................136Advertised Capacity..........................................136Filling the Fuel Tank...........................................136Fuel Economy.......................................................137Fuel Filler Funnel Location........................132Fuel Quality - Gasoline................................131Choosing the Right Fuel....................................131Fuel Shutoff...................................................184Fuse Box Locations.....................................196Battey Fuse Box..................................................196Engine Compartment Fuse Box...................196Passenger Compartment Fuse Box............196Fuses.................................................................196Fuse Specification Chart...........................196Battery Fuse Box................................................203Engine Compartment Fuse Box....................197Passenger Compartment Fuse Box............201
G
Gauges...............................................................83Engine Coolant Temperature Gauge............84Fuel Gauge.............................................................84Information Display.............................................83GearboxSee: Transmission..............................................142General Information on RadioFrequencies...................................................46General Maintenance Information.......385Multi-Point Inspection.....................................387Owner Checks and Services.........................386Protecting Your Investment...........................385Why Maintain Your Vehicle?.........................385Why Maintain Your Vehicle at YourDealership?.....................................................385Getting Assistance Outside the U.S. andCanada..........................................................192Getting the Services You Need...............189Away From Home..............................................189Glasses Holder...............................................122
H
HandbrakeSee: Parking Brake..............................................152
Hazard Flashers............................................184Hazard Flashers Warning Lamp...................184Switching the Hazard Flashers On orOff.......................................................................184Headlamp AdjustingSee: Adjusting the Headlamps......................218Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................220HeadrestSee: Head Restraints........................................109Head Restraints............................................109Folding the Rear Seat Outermost HeadRestraint..............................................................111Installing the Head Restraint............................111Lowering the Head Restraint............................111Raising the Head Restraint...............................111Removing the Head Restraint..........................111Tilting the Front Seat Head Restraint...........111Heated Exterior Mirrors...............................107Windshield Wiper De-icer................................107Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC)...........................................107Heated Rear Window - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................107Heated Seats..................................................119Heated Steering Wheel................................67HeatingSee: Climate Control..........................................101Hill Start Assist..............................................152Switching the System On and Off................153Using Hill Start Assist........................................153Hints on Controlling the Interior Climate- Vehicles With: Electronic AutomaticTemperature Control (EATC)...............105Defogging or Clearing the Windshield ofThin Ice..............................................................106Defogging the Side Windows in ColdWeather............................................................106General Hints.......................................................105Quickly Cooling the Interior............................106Recommended Settings for Cooling..........106Recommended Settings for Heating..........106
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex