
CAPACITIES AND
SPECIFICATIONS - 1.0L
ECOBOOST™
WARNING: The air conditioning
refrigerant system contains refrigerantunder high pressure. Only qualifiedpersonnel should service the airconditioning refrigerant system. Openingthe air conditioning refrigerant systemcan cause personal injury.
Capacities
CapacityItem
1.1 gal (4.3 L)Engine oil fill capacity including the oil filter.
1.0 gal (3.9 L)Engine oil fill capacity excluding the oil filter.
1.9 gal (7.2 L)Engine coolant fill capacity.
2.5 gal (9.3 L)Automatic transmission fluid fill capacity.1
13.6 gal (51.6 L)Fuel tank fill capacity.
1.2 gal (4.5 L)Washer system fill capacity.
1.65 lb (0.75 kg)Air conditioning refrigerant fill capacity.
4.1 fl oz (120 ml)Air conditioning refrigerant compressor oil fill capacity.
1Approximate dry fill capacity. Actual amount may vary during fluid changes. Contact anauthorized dealer for fluid level checking and filling.
Adding Engine Oil
Quantity
0.2 gal (0.7 L)
The quantity of engine oil required to raisethe indicated level on the dipstick fromminimum to maximum.
Specifications
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCapacities and Specifications

Materials
SpecificationName
WSS-M2C947-B1
Motorcraft® SAE 0W-20 Premium Synthetic Blend MotorOil:Engine Oil - SAE 0W-20XO-0W20-Q1SP
CAPACITIES AND
SPECIFICATIONS - 2.0L
WARNING: The air conditioningrefrigerant system contains refrigerantunder high pressure. Only qualifiedpersonnel should service the airconditioning refrigerant system. Openingthe air conditioning refrigerant systemcan cause personal injury.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCapacities and Specifications

Capacities
CapacityItem
1.1 gal (4.3 L)Engine oil fill capacity including the oil filter.
1.0 gal (3.9 L)Engine oil fill capacity excluding the oil filter.
1.8 gal (7 L)Engine coolant fill capacity.
2.5 gal (9.3 L)Automatic transmission fluid fill capacity.1
13.6 gal (51.6 L)Fuel tank fill capacity.
1.2 gal (4.5 L)Washer system fill capacity.
0.99 lb (0.45 kg)Air conditioning refrigerant fill capacity.
4.1 fl oz (120 ml)Air conditioning refrigerant compressor oil fill capacity.
1Approximate dry fill capacity. Actual amount may vary during fluid changes. Contact anauthorized dealer for fluid level checking and filling.
Adding Engine Oil
Quantity
0.2 gal (0.7 L)
The quantity of engine oil required to raisethe indicated level on the dipstick fromminimum to maximum.
Specifications
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCapacities and Specifications

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist or Emergency Assistanceand applications via SYNC AppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
SYNC support is available at your regionalFord website. See SYNC™Troubleshooting (page 301).
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mi (5 km).
Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among other
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•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following table for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active (If equipped).
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or AvoidAreas.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does notprovide a hotspotSYNC 3 does not currentlyprovide a hotspot.SYNC 3 is not seen whensearching for Wi-Fi networksfrom your phone or otherdevices.
Check the signal quality(under network details), ifSYNC 3 indicates good orexcellent, test with anotherhigh-speed equippedhotspot where the environ-ment is more predictable.
Poor signal strength, too farfrom the hotspot, hotspot issupporting multipleconnections, slow Internetconnection or other prob-lems.
Software download takestoo long.
Test the connection withanother device, if thehotspot requires a subscrip-tion, you may contact theservice provider.
It is possible that there is nonew software. Theconnected hotspot may bea managed one and itrequires either a subscrip-tion or agreeing to the termsand conditions.
SYNC 3 seems to connectwith a hotspot and thesignal strength is excellentbut the software is not beingupdated.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have acompatible smartphone; anAndroid with OS 2.3 orhigher or an iPhone 3GS ornewer with iOS 5.0 or higher.Additionally, make sure you
You did not connect anApplink Compatible phoneto SYNC 3.
AppLink Mobile Applica-tions: When I select"Connect Mobile Apps,"SYNC 3 does not find anyapplications.pair and connect your phone
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Scheduled Maintenance(page 385).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is equipped with aninformation display which displays amessage at the proper oil change serviceinterval; the interval is one year or 10000miles (16000 kilometers) under normaldriving conditions.
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Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Your vehicle is equipped with an oil mindersystem that indicates when the engine oilshould be changed under normal operatingconditions.
This means you do not have to rememberto change the oil on a mileage-basedschedule; the vehicle lets you know whenan oil change is due by displaying ENGINEOIL CHANGE DUE or OIL CHANGEREQUIRED in the information display.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance