2019 FORD ECOSPORT towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrantyour Ford accessory through thewarranty that provides thegreatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Front and Rear Splash guards.
•Side window deflectors*.
•Spoiler.
•Hood deflectors.
Interior Style
•Floor mats.
•Ash cup.
•Floor liners.
•Sunscreen*.
•Tablet cradle*.
•Interior light kit.
Lifestyle
•Cargo area protector.
•Cargo net*.
•Cargo organizer.
•Trailer towing accessories.
•Racks and carriers*.
•Bluetooth speakers*.
•Rear seat entertainment*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Vehicle security.
•Wheel locks.
•Roadside assistance kits*.
Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer’s limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingFord Protect

Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform additional maintenance asindicated. If you operate your vehicleoccasionally under any of these conditions,it is not necessary to perform theadditional maintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000km)
Replace spark plugs.Every 60000 miles (96000km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags........42Driving Aids.....................................................162Driving Hints....................................................181Driving Through Water.................................181DRLSee: Daytime Running Lamps.........................76
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Economical Driving.......................................181Emission Law.................................................138Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........139Tampering With a Noise ControlSystem...............................................................138End User License Agreement.................403VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................403Engine Block Heater.....................................127Using the Engine Block Heater......................128Engine Coolant Check................................210Adding Coolant...................................................210Coolant Change...................................................212Engine Coolant TemperatureManagement...................................................213Fail-Safe Cooling.................................................212Recycled Coolant................................................212Severe Climates...................................................212Engine Cooling Fan......................................210Engine Emission Control............................138Engine ImmobilizerSee: Passive Anti-Theft System.....................62Engine Oil Check.........................................208Adding Engine Oil..............................................209Engine Oil Dipstick - 1.0LEcoBoost™................................................208Engine Oil Dipstick - 2.0L.........................208Engine Specifications - 1.0LEcoBoost™...................................................271Engine Specifications - 2.0L....................270Entertainment...............................................325AM/FM Radio.......................................................327Apps........................................................................335Bluetooth Stereo or USB.................................333
HD Radio™ Information (IfAvailable)........................................................330SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information.................................335USB Port................................................................335Environment......................................................15Essential Towing Checks...........................176Before Towing a Trailer......................................177Hitches....................................................................176Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................178Safety Chains.......................................................176Trailer Brakes.........................................................177Trailer Lamps.........................................................177Trailer Towing Connector.................................176When Towing a Trailer.......................................177Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors...............................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................80
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FanSee: Engine Cooling Fan..................................210Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat Tire InflationSee: Tire Sealant and Inflator Kit.................243Floor Mats........................................................182Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................383Ford Protect Extended Service Plan(CANADA ONLY)..........................................384Ford Protect Extended Service Plans (U.S.Only)..................................................................383Four-Wheel Drive.........................................146Front Fog Lamps............................................76
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Parking Aids....................................................155Principle of Operation.......................................155Parking Brake.................................................152All Vehicles............................................................152Vehicles With AutomaticTransmission...................................................152Vehicles With Manual Transmission...........152Passive Anti-Theft System.........................62Principle of Operation........................................62SecuriLock®...........................................................62PATSSee: Passive Anti-Theft System.....................62Perchlorate.........................................................11Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................335During a Phone Call..........................................339Making Calls........................................................338Pairing Your Cell Phone for the FirstTime...................................................................336Phone Menu........................................................336Receiving Calls....................................................339Smartphone Connectivity.............................340Text Messaging..................................................340Post-Crash Alert System...........................188Power Door LocksSee: Locking and Unlocking.............................55Power Seats.....................................................113Adjust Four Way Position..................................115Adjust the Lumbar Support.............................114Adjust the Seat Back Recliner........................115Power Windows..............................................79Accessory Delay...................................................80Bounce-Back.........................................................79One-Touch Down.................................................79One-Touch Up.......................................................79Window Lock.........................................................80Programming a MyKey.................................53Optional Settings.................................................53Protecting the Environment........................15Push Button Ignition Switch.....................124Failure to Start.....................................................124Starting the Engine............................................124Stopping the Engine When the Vehicle isMoving................................................................125
Stopping the Engine with the VehicleStationary.........................................................125Switching the Ignition On (AccessoryMode).................................................................124
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Rear Parking Aid............................................155Rear Seats........................................................116Flip and Fold Seat...............................................116Folding the Seatback Down.............................117Lifting the Seat Cushion....................................116Rear Under Floor Storage..........................167Adjustable Load Floor.......................................167Rear View Camera.......................................156Enhanced Park Aids...........................................159Using the Rear View Camera System..........157Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers...........72Rear Window Washer..........................................72Rear Window Wiper.............................................72Recommended Towing Weights.............175Refueling..........................................................134Refueling System Overview............................134Refueling System Warning.............................136Refueling Your Vehicle......................................134Remote Control..............................................46Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................47Removing a Headlamp..............................220Repairing Minor Paint Damage...............237Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................194Reporting Safety Defects (U.S.Only)..............................................................194Roadside Assistance...................................183Vehicles Sold in Canada: Getting RoadsideAssistance........................................................184
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SYNC Mobile Apps............................................298SYNC™............................................................292General Information.........................................292SYNC™ Troubleshooting..........................301
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Tailgate..............................................................60Closing the Tailgate..............................................61Opening the Tailgate..........................................60Technical SpecificationsSee: Capacities and Specifications............270The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................191Tire Care..........................................................249Glossary of Tire Terminology..........................251Information About Uniform Tire QualityGrading.............................................................249Information Contained on the TireSidewall............................................................252Temperature A B C............................................250Traction AA A B C..............................................250Treadwear............................................................250Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................243Tire Pressure Monitoring System...........265Changing Tires With a Tire PressureMonitoring System.......................................266Understanding Your Tire PressureMonitoring System .......................................267Tire Repair KitSee: Tire Sealant and Inflator Kit.................243Tire Sealant and Inflator Kit.....................243First stage: reinflating the tire with sealingcompound and air........................................245General Information.........................................243Second stage: checking tire pressure........248Tips for use of the kit........................................244What to do after the tire has beensealed................................................................249What to do when a tire is punctured..........244TiresSee: Wheels and Tires......................................241Towing a Trailer..............................................174Load Placement..................................................174Towing Points.................................................178Front Towing Point.............................................178Rear Towing Point...............................................179
Towing the Vehicle on FourWheels..........................................................180Emergency Towing............................................180Recreational Towing.........................................180Towing...............................................................174Traction Control............................................150Principle of Operation......................................150Trailer Sway Control.....................................174Transmission Code Designation.............277Transmission Specifications - 1.0LEcoBoost™..................................................273Transmission Specifications - 2.0L.......272Transmission..................................................142Transporting the Vehicle............................179Trip Computer..................................................91All Values..................................................................91Average Fuel Consumption...............................91Distance to Empty................................................91Instantaneous Fuel..............................................91Outside Air Temperature....................................91Resetting the Trip Computer............................91Trip Odometer........................................................91Trip Timer.................................................................91Type Approvals............................................429Radio Frequency Certification for Keys andRemote Controls..........................................439Radio Frequency Certifications for BlindSpot Information System..........................437Radio Frequency Certifications for BodyControl Module..............................................439Radio Frequency Certifications for CruiseControl Module..............................................439Radio Frequency Certifications for MidRange Radar....................................................431Radio Frequency Certifications for PassiveAnti-Theft System........................................432Radio Frequency Certifications for RadioTransceiver Module......................................435Radio Frequency Certifications for SYNC3..........................................................................439Radio Frequency Certifications for TirePressure Monitoring Sensor(s)...............429Radio Frequency Certifications for WirelessCharging...........................................................438Radio Frequency Statement for AudioUnit....................................................................439
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