ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle'sload in the Load Carrying chapter. SeeLoad Limit (page 169).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector (If Equipped)
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions.
Note:Install the water proof protection capback onto the trailer towing connectorwhenever it is not in use. This helps toprevent water damage and trailer towingconnector malfunction.
Note:You cannot use a seven-pin trailerwiring connector for your vehicle and thetrailer lighting equipment.
FunctionColor
Left direction indicatorand stop lampYellow
Ground (-)White
Right direction indicatorand stop lampGreen
Running lightsBrown
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the trailer’s safety chains, crossthem under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
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You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
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Protected componentsFuse amp ratingFuse
Moonroof.20A8
Rear washer.15A9Wiper.
A/C clutch relay.7.5A10
Power point coil.5A11Horn.Fuel pump.
Heated exterior mirrors.10A14
Rain sensor.5A15Rear washer.
Rear window wiper motor.10A16
Power point 1 (or cigar lighter).20A17
Power point 2.20A18
Not used.-19
Powertrain control module.20A20
Oxygen sensor heater.
15A21Catalyst monitor sensor.Canister purge valve.Variable camshaft timing solenoid valves.Vapor blocking valve.
A/C clutch control.
10A22
Fan control - on/off.Puller fan coil (1.0 L).Coolant pump control.Run / on water pump.Exhaust gas recirculation baypass solenoid.Variable oil pump control.Variable A/C compressor valve.All-wheel drive relay module (2.0 L).Active grille shutter.
For ignition coils (2.0 L).15A23For ignition coils (1.0 L).20A
Not used.-24
Subwoofer amplifier.15A25
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingFuses
Protected componentsFuse amp ratingFuse
Start-Stop switch.
Central lock relay.20AF05Central unlock relay internal.
Power windows switches.10AF06Power sunroof switch & module inverter.
Not used.30AF07
Not used.5AF08
Electrochromic inside mirror.5AF09Overdrive off switch.Passenger Airbag detection ON / OFF.
Smart data link connector.10AF10
Telematic control unit (embeddedmodem).5AF11
Not used.-F12
Driver unlock relay.15AF13
Not used.30AF14
Extended power module relay starter.15AF15
Not used.15AF16
SYNC.15AF17Mini electronic finish panel.
Not used.7.5AF18
Not used.7.5AF19
Security Horn.10AF20
Climate Control Head.7.5AF21
Steering column control module.7.5AF22Smart data link logic.Instrument cluster.
Audio control module.20AF23
Extended power mode module.20AF24
Not used.30AF25
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingFuses
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
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rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTYSET FORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BYAPPLICABLE LAW, NAV2 AND ITSLICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) SHALL NOTBE LIABLE TO YOU: IN RESPECT OF ANYCLAIM, DEMAND OR ACTION,IRRESPECTIVE OF THE NATURE OF THECAUSE OF THE CLAIM, DEMAND ORACTION ALLEGING ANY LOSS, INJURY ORDAMAGES, DIRECT OR INDIRECT, WHICHMAY RESULT FROM THE USE ORPOSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,CONTRACTS OR SAVINGS, OR ANYOTHER DIRECT, INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGESARISING OUT OF YOUR USE OF ORINABILITY TO USE THIS INFORMATION,ANY DEFECT IN THE INFROMATION, ORTHE BREACH OF THESE TERMS ORCONDITIONS, WHETHER IN AN ACTIONIN CONTRACT OR TORT OR BASED ON AWARRANTY, EVEN IF NAV2 OR ITSLICENSORS HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. UNDERNO CIRCUMSTANCES SHALL NAV2’s ORITS SUPPLIERS’ LIABILITY HEREUNDEREXCEED THE PRICE PAID. Certain liabilityexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Export Control
You agree not to export to anywhere anypart of the Data provided to you or anydirect product thereof except incompliance with, and with all licenses andapprovals required under, applicableexport laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or itssuppliers and are protected by applicablecopyright and other intellectual propertylaw and treaties. The Data are providedsolely on the basis of a license to use, notsale.
Entire Agreement
These terms and conditions constitute theentire agreement between NAV2(and itslicensors, including their licensors andsuppliers) and you pertaining to the subjectmatter hereof, and supersedes in theirentirety any and all written or oralagreements previously existing betweenus with respect to such subject matter.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices
Lighting...............................................................73General Information............................................73Load CarriersSee: Roof Racks and Load Carriers.............168Load Carrying.................................................167Load Limit.......................................................169Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................173Vehicle Loading - with and without aTrailer.................................................................169Locking and Unlocking.................................55Autolock...................................................................55Autounlock..............................................................57Illuminated Entry...................................................57Illuminated Exit......................................................57Locking and Unlocking the Doors with theKey........................................................................56Power Door Locks................................................55Remote Control....................................................55Smart Unlock.........................................................57Luggage Anchor Points...............................167Luggage Covers.............................................167Lug Nuts..........................................................269
M
Maintenance.................................................205General Information.........................................205Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................102Adjusting the Blower Motor Speed..............102Adjusting the Temperature.............................102Changing the Direction of Airflow................102Switching Air Conditioning On andOff.......................................................................102Switching Climate Control On andOff.......................................................................102Switching Maximum Cooling On andOff.......................................................................102Switching Maximum Defrost On andOff.......................................................................102Switching Recirculated Air On andOff.......................................................................102Manual Seats...................................................111Adjusting the Height of the Driver’sSeat......................................................................113
Adjusting the Lumbar Support.......................112Moving the Seat Backward andForward...............................................................112Recline Adjustment............................................113Message CenterSee: Information Displays................................88MirrorsSee: Windows and Mirrors................................79Mobile Communications Equipment.......13Moonroof............................................................81Bounce-Back.........................................................82Opening and Closing the Moonroof..............82Venting the Moonroof........................................82Motorcraft Parts - 1.0LEcoBoost™..................................................274Motorcraft Parts - 2.0L...............................275MyKey — Troubleshooting..........................54All Vehicles.............................................................54MyKey™..............................................................51Principle of Operation..........................................51
N
Navigation.......................................................341Destination Mode..............................................343Map Mode.............................................................341Map search Mode..............................................348Navigation Map Updates.................................351Navigation Menu................................................349Route Guidance Mode.....................................346Waypoints..............................................................351Normal Scheduled Maintenance..........388
O
Oil Change Indicator Reset......................209Resetting the Oil Life MonitoringSystem.............................................................209Oil CheckSee: Engine Oil Check......................................208Opening and Closing the Hood..............205Closing the Hood...............................................206Opening the Hood.............................................205Ordering Additional Owner'sLiterature......................................................194Obtaining a French Owner’s Manual..........194
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Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................184Vehicles Sold in Canada: Using RoadsideAssistance........................................................184Vehicles Sold in the United States: GettingRoadside Assistance....................................183Vehicles Sold in the United States: UsingRoadside Assistance....................................183Roadside Emergencies...............................183Roof Racks and Load Carriers.................168Adjusting the Crossbar.....................................168Running-InSee: Breaking-In...................................................181Running Out of Fuel.....................................132Adding Fuel From a Portable FuelContainer..........................................................133Filling a Portable Fuel Container...................132
S
Safety Canopy™.............................................42Safety Precautions........................................131Scheduled Maintenance Record...........392Scheduled Maintenance..........................385Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................109Security..............................................................62Settings...........................................................354911 Assist...............................................................359Ambient Lighting...............................................366Bluetooth..............................................................356Clock.......................................................................356Display....................................................................367General..................................................................364Media Player........................................................355Mobile Apps.........................................................362Navigation............................................................360Phone.....................................................................356Radio......................................................................359Sound.....................................................................354
Valet Mode...........................................................368Vehicle...................................................................366Voice Control.......................................................367Wi-Fi & Hotspot.................................................364Side Airbags.....................................................40Sitting in the Correct Position.................109Snow ChainsSee: Using Snow Chains.................................264Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................391Exceptions............................................................392Speed ControlSee: Cruise Control............................................160Stability Control............................................154Principle of Operation.......................................154Starter SwitchSee: Ignition Switch............................................123Starting a Gasoline Engine.......................126Cold or Hot Engine.............................................126Engine Idle Speed after Starting...................127Failure to Start......................................................127Fuel Flooded Engine..........................................126Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................166Electric Power Steering....................................166Steering Wheel...............................................66Storage Compartments.............................122SunroofSee: Moonroof........................................................81Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3.......................................................309General Information.........................................309SYNC™ 3 Troubleshooting.....................368SYNC™ Applications andServices........................................................296911 Assist...............................................................297
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