1.Open the floor console storagecompartment lid.
2.Remove the tray.
3.Place the key into the backup slot.
4.Press the push button ignition switch.
5.Wait five seconds and then press thepush button ignition switch again.
6.Remove the intelligent access key.
7.Within 10 seconds, place a secondprogrammed intelligent access key inthe backup slot and press the pushbutton ignition switch.
8.Wait five seconds and then press thepush button ignition switch again.
9.Remove the intelligent access key.
10.Wait five seconds, then place theunprogrammed intelligent access keyin the backup slot and press the pushbutton ignition switch.
Programming is now complete. Check thatthe remote control functions operate andyour vehicle starts with the new intelligentaccess key.
If programming was unsuccessful, wait 10seconds and repeat steps 1 through 6. If itstill does not work, take your vehicle to anauthorized dealer.
ANTI-THEFT ALARM
Alarm System (If Equipped)
Perimeter Alarm (if equipped)
The perimeter alarm is a deterrent againstunauthorized access to your vehiclethrough the doors and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in anyof the following ways:
•If someone opens a door, the tailgateor the hood without a valid key orremote control.
•If someone switches your vehicle onwithout a correctly coded key.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSecurity
Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 124).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 124).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 124).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 46).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 214).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays
Starting the Engine
Turn the key to position III. Release thekey when the engine starts.
PUSH BUTTON IGNITION
SWITCH (IF EQUIPPED)
WARNING: Always check that thesteering wheel lock is deactivated beforeattempting to move your vehicle. Failureto deactivate the steering wheel lockcould result in a crash.
Note:The system may not function if theremote control is close to metal objects orelectronic devices such as cell phones.
Note:The ignition automatically switchesoff when you leave your vehicle unattended.This is to prevent your vehicle battery fromlosing charge.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the engine.
Switching the Ignition On(Accessory Mode)
Press the button once without your footon the brake or clutch pedal. It is locatedon the instrument panel near the steeringwheel. All electrical circuits andaccessories are operational and thewarning lamps and indicators illuminate.
Press the button again without your footon the brake or clutch pedal to turn yourvehicle off completely.
Starting the Engine
Vehicles with a Manual Transmission
Note:Releasing the clutch pedal duringengine start stops the engine cranking andreturns the ignition to on.
1.Fully depress the clutch pedal.
2.Press the button.
Vehicles with an AutomaticTransmission
Note:Releasing the brake pedal duringengine start stops the engine cranking andreturns the ignition to on.
1.Shift into park (P) or neutral (N).
2.Fully press the brake pedal.
3.Press the button.
Failure to Start
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, dothe following:
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingStarting and Stopping the Engine
Creating an Owner Account
Why do I need an owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
FordPass™ Connect (If Equipped)
With a FordPass-equipped vehicle, you canuse FordPass to track your vehicle’slocation and remotely access vehiclefeatures such as start, lock and unlock andvehicle status including fuel level andapproximate mileage. You can alsoschedule specific times to remotely startyour vehicle so it is ready to hit the road assoon as you are. FordPass is an optionalfeature on select vehicles. FordPass isavailable through a free download via theApple App Store® or Google Play™.Message and data rates may apply.Services may be limited by mobile phonenetwork coverage area.
•FCC: LHJ-FANW
•IC: 2807E-FANW
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to loginto your owner account and visit the SYNCsoftware update page.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose tostart the download. Follow the instructionsprovided to download the files to the USBdrive.
To install the update in your vehicle,remove anything that is plugged in the USBports on the media hub and plug in theUSB drive containing the update. Whenthe USB drive is plugged in, the installationshould begin immediately. After asuccessful installation, the update isavailable the next time the vehicle isstarted.
The installation of most files occurs in thebackground, and does not interrupt youruse of the system. Navigation updatescannot be installed in the background,because the files are too large.
Please refer to the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrantyour Ford accessory through thewarranty that provides thegreatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Front and Rear Splash guards.
•Side window deflectors*.
•Spoiler.
•Hood deflectors.
Interior Style
•Floor mats.
•Ash cup.
•Floor liners.
•Sunscreen*.
•Tablet cradle*.
•Interior light kit.
Lifestyle
•Cargo area protector.
•Cargo net*.
•Cargo organizer.
•Trailer towing accessories.
•Racks and carriers*.
•Bluetooth speakers*.
•Rear seat entertainment*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Vehicle security.
•Wheel locks.
•Roadside assistance kits*.
Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer’s limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC)..............106Defogging or Clearing the Windshield ofThin Ice...............................................................107Defogging the Side Windows in ColdWeather.............................................................107General Hints.......................................................106Quickly Cooling the Interior.............................107Quickly Heating the Interior............................106Recommended Settings for Cooling...........107Recommended Settings for Heating..........106Hints on Driving With Anti-LockBrakes..............................................................151Home Screen.................................................319Hood LockSee: Opening and Closing the Hood..........205
I
Ignition Switch...............................................123Starting the Engine............................................124Switching the Ignition Off................................123Switching the Ignition On................................123Switching the Ignition to AccessoryMode...................................................................123In California (U.S. Only).............................190Information Display Control.......................67Information Displays....................................88General Information...........................................88Information Messages..................................91Accessory Power..................................................92Airbag........................................................................92Alarm........................................................................92Battery and Charging System.........................93Brake System.........................................................93Engine.......................................................................94Fuel System...........................................................94Hill Start Assist.....................................................94Keyless Vehicle.....................................................95Lighting....................................................................95Maintenance..........................................................95MyKey.......................................................................96Park Aid....................................................................97Park Brake...............................................................97Power Steering.....................................................98Stability Control...................................................98Starting System ...................................................98
Tire Pressure Monitoring System...................93Traction Control...................................................99Transmission.........................................................99Vehicle Settings..................................................100Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................83Instrument Lighting Dimmer......................75Interior Lamps..................................................77Courtesy lamp........................................................77Reading lamps.......................................................77Vanity lamp.............................................................78Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................185Connecting the Jumper Cables.....................186Jump Starting.......................................................187Preparing Your Vehicle.....................................185Removing the Jumper Cables........................187
K
Keyless Entry...................................................58Disabled Keys........................................................59General Information............................................58Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................59Locking Using Intelligent Access....................58Unlocking only Driver Door...............................59Unlocking Using Intelligent Access...............58Keys and Remote Controls........................46Principle of Operation........................................46
L
Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................74Parking Lamps.......................................................73
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P
Parking Aids....................................................155Principle of Operation.......................................155Parking Brake.................................................152All Vehicles............................................................152Vehicles With AutomaticTransmission...................................................152Vehicles With Manual Transmission...........152Passive Anti-Theft System.........................62Principle of Operation........................................62SecuriLock®...........................................................62PATSSee: Passive Anti-Theft System.....................62Perchlorate.........................................................11Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................335During a Phone Call..........................................339Making Calls........................................................338Pairing Your Cell Phone for the FirstTime...................................................................336Phone Menu........................................................336Receiving Calls....................................................339Smartphone Connectivity.............................340Text Messaging..................................................340Post-Crash Alert System...........................188Power Door LocksSee: Locking and Unlocking.............................55Power Seats.....................................................113Adjust Four Way Position..................................115Adjust the Lumbar Support.............................114Adjust the Seat Back Recliner........................115Power Windows..............................................79Accessory Delay...................................................80Bounce-Back.........................................................79One-Touch Down.................................................79One-Touch Up.......................................................79Window Lock.........................................................80Programming a MyKey.................................53Optional Settings.................................................53Protecting the Environment........................15Push Button Ignition Switch.....................124Failure to Start.....................................................124Starting the Engine............................................124Stopping the Engine When the Vehicle isMoving................................................................125
Stopping the Engine with the VehicleStationary.........................................................125Switching the Ignition On (AccessoryMode).................................................................124
R
Rear Parking Aid............................................155Rear Seats........................................................116Flip and Fold Seat...............................................116Folding the Seatback Down.............................117Lifting the Seat Cushion....................................116Rear Under Floor Storage..........................167Adjustable Load Floor.......................................167Rear View Camera.......................................156Enhanced Park Aids...........................................159Using the Rear View Camera System..........157Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers...........72Rear Window Washer..........................................72Rear Window Wiper.............................................72Recommended Towing Weights.............175Refueling..........................................................134Refueling System Overview............................134Refueling System Warning.............................136Refueling Your Vehicle......................................134Remote Control..............................................46Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................47Removing a Headlamp..............................220Repairing Minor Paint Damage...............237Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................194Reporting Safety Defects (U.S.Only)..............................................................194Roadside Assistance...................................183Vehicles Sold in Canada: Getting RoadsideAssistance........................................................184
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U
Under Hood Overview - 1.0LEcoBoost™................................................206Under Hood Overview - 2.0L...................207Unique Driving Characteristics................129USB Port.........................................................290Using Cruise Control...................................160Switching Cruise Control Off...........................161Switching Cruise Control On..........................160Using Four-Wheel Drive.............................146Driving In Special Conditions WithFour-Wheel Drive (4WD)...........................146Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................264Using Stability Control...............................154Using Summer Tires...................................264Using SYNC™ With Your MediaPlayer............................................................300Audio Voice Commands................................300Media Sources...................................................300Using SYNC™ With Your Phone............295Accessing Features through the PhoneMenu.................................................................296Pairing a Phone..................................................295Phone Controls..................................................296Phone Voice Commands................................296Using Traction Control...............................150Switching the System Off Using aSwitch................................................................150Switching the System Off Using theInformation Display Controls....................150System Indicator Lights andMessages..........................................................150Using Voice Recognition...........................293Audio Voice Commands.................................320Initiating a Voice Session................................293Mobile App Voice Commands......................324Navigation Voice Commands........................323Phone Voice Commands.................................321SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............294Voice Settings Commands............................325Utilizing the Mediation/ArbitrationProgram (Canada Only).........................192
V
Vehicle Care...................................................232General Information..........................................232Vehicle Certification Label........................277Vehicle Identification Number................276Vehicle Storage............................................238Battery...................................................................239Body........................................................................238Brakes....................................................................239Cooling system...................................................239Engine....................................................................238Fuel system..........................................................239General..................................................................238Miscellaneous.....................................................239Removing Vehicle From Storage.................239Tires........................................................................239VentilationSee: Climate Control..........................................101VentsSee: Air Vents........................................................101VINSee: Vehicle Identification Number............276Voice Control....................................................67
W
Warning Lamps and Indicators................84Airbag Warning Lamp........................................84Anti-Lock Brake System WarningLamp....................................................................85Auto Start-Stop....................................................86Battery......................................................................85Blind Spot................................................................87Brake System Warning Lamp..........................85Direction Indicator...............................................85Door Ajar Warning Lamp...................................87Engine Coolant Temperature WarningLamp...................................................................86Fasten Seatbelt Warning Lamp.....................85Front Fog Lamp Indicator.................................85Headlamp High Beam Indicator.....................85Low Fuel Level Warning Lamp........................85Low Tire Pressure Warning Lamp..................86Oil Pressure Warning Lamp.............................86Parking Lamps......................................................85Powertrain Malfunction.....................................86Service Engine Soon...........................................86
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