2019 FORD ECOSPORT CD player

USB Port
The USB port is in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
PHONE
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Hands-free calling is one of the mainfeatures of the system. Once you pair yourcell phone, you can access many optionsusing the touchscreen or voice commands.While the system supports a variety offeatures, many are dependent on your cellphone’s functionality.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Sound Settings
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USBdevice is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art isused for your music files. This overrides anycover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata informationsuch as genre, artist, album.Gracenote®Management
This allows you to view the version level of the Gracenote Database.Gracenote® Data-base Info
This allows you to view the manufacturer and model number of yourmedia device.Device Informa-tion
Erase the stored in media information in order to re-index.Update MediaIndex
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 supports multiple languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the languagesbased on the most popular languagesspoken. If the selected language is notavailable, SYNC 3 remains in the currentactive language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags........42Driving Aids.....................................................162Driving Hints....................................................181Driving Through Water.................................181DRLSee: Daytime Running Lamps.........................76
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Economical Driving.......................................181Emission Law.................................................138Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........139Tampering With a Noise ControlSystem...............................................................138End User License Agreement.................403VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................403Engine Block Heater.....................................127Using the Engine Block Heater......................128Engine Coolant Check................................210Adding Coolant...................................................210Coolant Change...................................................212Engine Coolant TemperatureManagement...................................................213Fail-Safe Cooling.................................................212Recycled Coolant................................................212Severe Climates...................................................212Engine Cooling Fan......................................210Engine Emission Control............................138Engine ImmobilizerSee: Passive Anti-Theft System.....................62Engine Oil Check.........................................208Adding Engine Oil..............................................209Engine Oil Dipstick - 1.0LEcoBoost™................................................208Engine Oil Dipstick - 2.0L.........................208Engine Specifications - 1.0LEcoBoost™...................................................271Engine Specifications - 2.0L....................270Entertainment...............................................325AM/FM Radio.......................................................327Apps........................................................................335Bluetooth Stereo or USB.................................333
HD Radio™ Information (IfAvailable)........................................................330SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information.................................335USB Port................................................................335Environment......................................................15Essential Towing Checks...........................176Before Towing a Trailer......................................177Hitches....................................................................176Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................178Safety Chains.......................................................176Trailer Brakes.........................................................177Trailer Lamps.........................................................177Trailer Towing Connector.................................176When Towing a Trailer.......................................177Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors...............................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................80
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FanSee: Engine Cooling Fan..................................210Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat Tire InflationSee: Tire Sealant and Inflator Kit.................243Floor Mats........................................................182Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................383Ford Protect Extended Service Plan(CANADA ONLY)..........................................384Ford Protect Extended Service Plans (U.S.Only)..................................................................383Four-Wheel Drive.........................................146Front Fog Lamps............................................76
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................184Vehicles Sold in Canada: Using RoadsideAssistance........................................................184Vehicles Sold in the United States: GettingRoadside Assistance....................................183Vehicles Sold in the United States: UsingRoadside Assistance....................................183Roadside Emergencies...............................183Roof Racks and Load Carriers.................168Adjusting the Crossbar.....................................168Running-InSee: Breaking-In...................................................181Running Out of Fuel.....................................132Adding Fuel From a Portable FuelContainer..........................................................133Filling a Portable Fuel Container...................132
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Safety Canopy™.............................................42Safety Precautions........................................131Scheduled Maintenance Record...........392Scheduled Maintenance..........................385Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................109Security..............................................................62Settings...........................................................354911 Assist...............................................................359Ambient Lighting...............................................366Bluetooth..............................................................356Clock.......................................................................356Display....................................................................367General..................................................................364Media Player........................................................355Mobile Apps.........................................................362Navigation............................................................360Phone.....................................................................356Radio......................................................................359Sound.....................................................................354
Valet Mode...........................................................368Vehicle...................................................................366Voice Control.......................................................367Wi-Fi & Hotspot.................................................364Side Airbags.....................................................40Sitting in the Correct Position.................109Snow ChainsSee: Using Snow Chains.................................264Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................391Exceptions............................................................392Speed ControlSee: Cruise Control............................................160Stability Control............................................154Principle of Operation.......................................154Starter SwitchSee: Ignition Switch............................................123Starting a Gasoline Engine.......................126Cold or Hot Engine.............................................126Engine Idle Speed after Starting...................127Failure to Start......................................................127Fuel Flooded Engine..........................................126Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................166Electric Power Steering....................................166Steering Wheel...............................................66Storage Compartments.............................122SunroofSee: Moonroof........................................................81Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3.......................................................309General Information.........................................309SYNC™ 3 Troubleshooting.....................368SYNC™ Applications andServices........................................................296911 Assist...............................................................297
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

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Under Hood Overview - 1.0LEcoBoost™................................................206Under Hood Overview - 2.0L...................207Unique Driving Characteristics................129USB Port.........................................................290Using Cruise Control...................................160Switching Cruise Control Off...........................161Switching Cruise Control On..........................160Using Four-Wheel Drive.............................146Driving In Special Conditions WithFour-Wheel Drive (4WD)...........................146Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................264Using Stability Control...............................154Using Summer Tires...................................264Using SYNC™ With Your MediaPlayer............................................................300Audio Voice Commands................................300Media Sources...................................................300Using SYNC™ With Your Phone............295Accessing Features through the PhoneMenu.................................................................296Pairing a Phone..................................................295Phone Controls..................................................296Phone Voice Commands................................296Using Traction Control...............................150Switching the System Off Using aSwitch................................................................150Switching the System Off Using theInformation Display Controls....................150System Indicator Lights andMessages..........................................................150Using Voice Recognition...........................293Audio Voice Commands.................................320Initiating a Voice Session................................293Mobile App Voice Commands......................324Navigation Voice Commands........................323Phone Voice Commands.................................321SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............294Voice Settings Commands............................325Utilizing the Mediation/ArbitrationProgram (Canada Only).........................192
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Vehicle Care...................................................232General Information..........................................232Vehicle Certification Label........................277Vehicle Identification Number................276Vehicle Storage............................................238Battery...................................................................239Body........................................................................238Brakes....................................................................239Cooling system...................................................239Engine....................................................................238Fuel system..........................................................239General..................................................................238Miscellaneous.....................................................239Removing Vehicle From Storage.................239Tires........................................................................239VentilationSee: Climate Control..........................................101VentsSee: Air Vents........................................................101VINSee: Vehicle Identification Number............276Voice Control....................................................67
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Warning Lamps and Indicators................84Airbag Warning Lamp........................................84Anti-Lock Brake System WarningLamp....................................................................85Auto Start-Stop....................................................86Battery......................................................................85Blind Spot................................................................87Brake System Warning Lamp..........................85Direction Indicator...............................................85Door Ajar Warning Lamp...................................87Engine Coolant Temperature WarningLamp...................................................................86Fasten Seatbelt Warning Lamp.....................85Front Fog Lamp Indicator.................................85Headlamp High Beam Indicator.....................85Low Fuel Level Warning Lamp........................85Low Tire Pressure Warning Lamp..................86Oil Pressure Warning Lamp.............................86Parking Lamps......................................................85Powertrain Malfunction.....................................86Service Engine Soon...........................................86
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex