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Pairing Your Cell Phone for theFirst Time
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
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Action and DescriptionMenu ItemItem
Displays your recent calls.RecentCall ListAYou can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop downmenu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabet-ical order.ContactsB
Selecting this button allowsyou to choose a specific letterto view.
A-Z Jump
Displays the name of your phone and takes you to thephone settings options.PhoneSettingsC
From this menu, you can pair subsequent devices, set ringtones and alerts.
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Action and DescriptionMenu ItemItem
Gives you access to the list of paired or connectedBluetooth devices allowing you to change or select adevice.
ChangeDeviceD
Displays all recent text messages.TextMessagesE
Use this keypad to dial in a phone number.PhoneKeypadFUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to reject all incoming calls automatic-ally. Text message notifications do not display on thescreen. All ringtones and alerts are set to silent.
Do NotDisturbG
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 319). You can use thetouchscreen to place calls as well.
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To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Item
PrivacyTransfer the call tothe cell phone orback to SYNC 3.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays apop-up with the sender name and ID, if supported by your cell phone. You canselect:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the messagethat you would like to use and confirm to send the message.SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlayand Android Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disablesome SYNC 3 features.
Most Apple CarPlay and Android Autofeatures use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 ornewer with iOS 7.1 or newer. Updating tothe latest iOS version is recommended.
1.Plug your phone into a USB port. SeeEntertainment (page 325).
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DescriptionItemCallout
(If Equipped)Traffic ListScreenView
When route guidance is active it shows features including:
DetourRoute overviewCancelRoute
Shows all available search options, including:Destina-tionE
FavoritesPOIsGeneralsearch
Destination Mode
To set a destination, press:
DescriptionMenu Item
Pressing this button (Callout E above) provides a list of differentsearch options for a destination.Destination
You can then select:
Pressing this button allows you to set a destination using the free textsearch. More information on this option is available in the next table.Search
Collections of your last 40 navigation destinations display here.Previous Destina-tionsYou can select any option from the list to select it as your destination.
Select this option to remove all previous destinations.DeleteAll
Select to navigate to your set Home destination.HomeThe time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create afavorite for home. Select:Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.WorkThe time it takes to travel from your current location to Work displays.
To set your Work:
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DescriptionMenu Item
A prompt appears asking if you would like to create afavorite for work. Select:Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.FavoritesTo add Favorites:
Select this button and enter a location into the destinationbar.Add aFavorite
Select this option to have the system locate the addressyou have entered.Search
Select this button when the address you have enteredappears on the screen.Save
POI categories that may display (based on market and vehicleconfiguration):Point of Interest(POI) Categories
Food
Fuel
Hotel
ATM
Press to view additional categories.See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
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DescriptionItemCallout
or
ZIP Code
Point of Interest
(name or category)
Intersection
(street 1 / street 2)(street 1 and street 2)(street 1 & street 2)(street 1 @ street 2)(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)This is in a decimal degrees format, one to six decimalplaces are accepted.
Provide more info about the search input.Info IconB
Gives auto suggested destinations to select as you type.Auto SuggestC
A long press on a key provides the variant of the letter ifavailable.Key pop-upD
Press this button to execute a search.SearchEIf your search provides multiple results, SYNC will give youa list of the best matching destinations.
Provides a list of available keyboard layoutsKeyboardswitchF
Route Guidance Mode
Once you have chosen your destination it displays on the map and you can select:
Action and DescriptionMenuItem
Select this option to start the route guidance. Per default, SYNC selects thepreferred route (the default is to use the fastest route). You can update thisin the Navigation settings. See Settings (page 354).
Start
This saves the destination to your favorites.Save
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