
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle softwareupdates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.AvailableNetworksClicking on a network from the list allows you to connect or disconnectfrom that network. The system may require a security code toconnect.
When you click the information button next to a network, moreinformation about the network displays such as the signal strength,connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Finetwork is within range if SYNC is not already connected.Wi-Fi AvailableNotifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi HotspotOn/Off
Allows you to view and edit hotspot settings such as the SSID andpassword.Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
Note:It is the account owner’sresponsibility to remove the vehicle fromthe vehicle network carrier account whenownership of the vehicle is transferred. If theowner would like to remove the vehicle fromthe account for any reason, please contactyour vehicle network carrier for moreinformation.
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AppLink issues
Possible solution(s)Possible cause(s)Issue
to SYNC 3 in order to findAppLink-capable apps onyour device. iPhone usersmust also connect to a USBport with an Apple USBcable.
Make sure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Make sure the app is runningon your phone. Some appsAppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.require you to register orlogin to the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC 3 find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an 'Exit' or 'Quit'Sometimes apps do notproperly close and re-opentheir connection to SYNC 3,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, then select it andrestart the app. If the appdoes not have that option,select the phone's settingsmenu and select 'Apps',then find the particular appand choose 'Force stop.' Donot forget to restart the appafterward, then select"Connect Mobile Apps" onSYNC 3.
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Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC)..............106Defogging or Clearing the Windshield ofThin Ice...............................................................107Defogging the Side Windows in ColdWeather.............................................................107General Hints.......................................................106Quickly Cooling the Interior.............................107Quickly Heating the Interior............................106Recommended Settings for Cooling...........107Recommended Settings for Heating..........106Hints on Driving With Anti-LockBrakes..............................................................151Home Screen.................................................319Hood LockSee: Opening and Closing the Hood..........205
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Ignition Switch...............................................123Starting the Engine............................................124Switching the Ignition Off................................123Switching the Ignition On................................123Switching the Ignition to AccessoryMode...................................................................123In California (U.S. Only).............................190Information Display Control.......................67Information Displays....................................88General Information...........................................88Information Messages..................................91Accessory Power..................................................92Airbag........................................................................92Alarm........................................................................92Battery and Charging System.........................93Brake System.........................................................93Engine.......................................................................94Fuel System...........................................................94Hill Start Assist.....................................................94Keyless Vehicle.....................................................95Lighting....................................................................95Maintenance..........................................................95MyKey.......................................................................96Park Aid....................................................................97Park Brake...............................................................97Power Steering.....................................................98Stability Control...................................................98Starting System ...................................................98
Tire Pressure Monitoring System...................93Traction Control...................................................99Transmission.........................................................99Vehicle Settings..................................................100Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................83Instrument Lighting Dimmer......................75Interior Lamps..................................................77Courtesy lamp........................................................77Reading lamps.......................................................77Vanity lamp.............................................................78Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
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Jump Starting the Vehicle.........................185Connecting the Jumper Cables.....................186Jump Starting.......................................................187Preparing Your Vehicle.....................................185Removing the Jumper Cables........................187
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Keyless Entry...................................................58Disabled Keys........................................................59General Information............................................58Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................59Locking Using Intelligent Access....................58Unlocking only Driver Door...............................59Unlocking Using Intelligent Access...............58Keys and Remote Controls........................46Principle of Operation........................................46
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Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................74Parking Lamps.......................................................73
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Parking Aids....................................................155Principle of Operation.......................................155Parking Brake.................................................152All Vehicles............................................................152Vehicles With AutomaticTransmission...................................................152Vehicles With Manual Transmission...........152Passive Anti-Theft System.........................62Principle of Operation........................................62SecuriLock®...........................................................62PATSSee: Passive Anti-Theft System.....................62Perchlorate.........................................................11Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................335During a Phone Call..........................................339Making Calls........................................................338Pairing Your Cell Phone for the FirstTime...................................................................336Phone Menu........................................................336Receiving Calls....................................................339Smartphone Connectivity.............................340Text Messaging..................................................340Post-Crash Alert System...........................188Power Door LocksSee: Locking and Unlocking.............................55Power Seats.....................................................113Adjust Four Way Position..................................115Adjust the Lumbar Support.............................114Adjust the Seat Back Recliner........................115Power Windows..............................................79Accessory Delay...................................................80Bounce-Back.........................................................79One-Touch Down.................................................79One-Touch Up.......................................................79Window Lock.........................................................80Programming a MyKey.................................53Optional Settings.................................................53Protecting the Environment........................15Push Button Ignition Switch.....................124Failure to Start.....................................................124Starting the Engine............................................124Stopping the Engine When the Vehicle isMoving................................................................125
Stopping the Engine with the VehicleStationary.........................................................125Switching the Ignition On (AccessoryMode).................................................................124
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Rear Parking Aid............................................155Rear Seats........................................................116Flip and Fold Seat...............................................116Folding the Seatback Down.............................117Lifting the Seat Cushion....................................116Rear Under Floor Storage..........................167Adjustable Load Floor.......................................167Rear View Camera.......................................156Enhanced Park Aids...........................................159Using the Rear View Camera System..........157Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers...........72Rear Window Washer..........................................72Rear Window Wiper.............................................72Recommended Towing Weights.............175Refueling..........................................................134Refueling System Overview............................134Refueling System Warning.............................136Refueling Your Vehicle......................................134Remote Control..............................................46Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................47Removing a Headlamp..............................220Repairing Minor Paint Damage...............237Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................194Reporting Safety Defects (U.S.Only)..............................................................194Roadside Assistance...................................183Vehicles Sold in Canada: Getting RoadsideAssistance........................................................184
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Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................184Vehicles Sold in Canada: Using RoadsideAssistance........................................................184Vehicles Sold in the United States: GettingRoadside Assistance....................................183Vehicles Sold in the United States: UsingRoadside Assistance....................................183Roadside Emergencies...............................183Roof Racks and Load Carriers.................168Adjusting the Crossbar.....................................168Running-InSee: Breaking-In...................................................181Running Out of Fuel.....................................132Adding Fuel From a Portable FuelContainer..........................................................133Filling a Portable Fuel Container...................132
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Safety Canopy™.............................................42Safety Precautions........................................131Scheduled Maintenance Record...........392Scheduled Maintenance..........................385Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................109Security..............................................................62Settings...........................................................354911 Assist...............................................................359Ambient Lighting...............................................366Bluetooth..............................................................356Clock.......................................................................356Display....................................................................367General..................................................................364Media Player........................................................355Mobile Apps.........................................................362Navigation............................................................360Phone.....................................................................356Radio......................................................................359Sound.....................................................................354
Valet Mode...........................................................368Vehicle...................................................................366Voice Control.......................................................367Wi-Fi & Hotspot.................................................364Side Airbags.....................................................40Sitting in the Correct Position.................109Snow ChainsSee: Using Snow Chains.................................264Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................391Exceptions............................................................392Speed ControlSee: Cruise Control............................................160Stability Control............................................154Principle of Operation.......................................154Starter SwitchSee: Ignition Switch............................................123Starting a Gasoline Engine.......................126Cold or Hot Engine.............................................126Engine Idle Speed after Starting...................127Failure to Start......................................................127Fuel Flooded Engine..........................................126Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................166Electric Power Steering....................................166Steering Wheel...............................................66Storage Compartments.............................122SunroofSee: Moonroof........................................................81Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3.......................................................309General Information.........................................309SYNC™ 3 Troubleshooting.....................368SYNC™ Applications andServices........................................................296911 Assist...............................................................297
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