
Driving Through Water
................................117
Floor Mats ........................................................
117
Roadside Emergencies
Roadside Assistance ...................................
119
Hazard Flashers ...........................................
120
Fuel Shutoff ...................................................
120
Jump Starting the Vehicle .........................
121
Transporting the Vehicle ...........................
123
Customer Assistance
Getting the Services You Need ...............
124
In California (U.S. Only) .............................
125
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
126
Utilizing the Mediation/Arbitration Program (Canada Only) ........................
127
Getting Assistance Outside the U.S. and Canada .........................................................
127
Ordering Additional Owner's Literature ........................................................................\
.
129
Reporting Safety Defects (U.S. Only) ........................................................................\
.
129
Reporting Safety Defects (Canada Only) ........................................................................\
.
129
Fuses
Fuse Specification Chart ............................
131
Changing a Fuse ..........................................
139
Maintenance
General Information ....................................
141
Opening and Closing the Hood ...............
141
Under Hood Overview ...............................
142
Engine Oil Dipstick ......................................
143
Engine Oil Check ..........................................
143
Oil Change Indicator Reset ......................
144
Engine Coolant Check ...............................
144
Automatic Transmission Fluid Check ........................................................................\
.
149
Brake Fluid Check ........................................
152Power Steering Fluid Check
.....................
152
Washer Fluid Check ....................................
153
Changing the 12V Battery .........................
153
Checking the Wiper Blades ......................
155
Changing the Wiper Blades .....................
155
Adjusting the Headlamps ........................
156
Removing a Headlamp ..............................
157
Changing a Bulb ...........................................
157
Changing the Engine Air Filter ................
159
Vehicle Care
General Information ...................................
160
Cleaning Products ......................................
160
Cleaning the Exterior .................................
160
Waxing .............................................................
162
Cleaning the Engine ....................................
162
Cleaning the Windows and Wiper Blades ........................................................................\
.
162
Cleaning the Interior ...................................
163
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
163
Cleaning Leather Seats .............................
164
Repairing Minor Paint Damage ..............
165
Cleaning the Wheels ..................................
165
Vehicle Storage ............................................
165
Wheels and Tires
General Information ...................................
168
Tire Care ..........................................................
169
Using Snow Chains .....................................
187
Tire Pressure Monitoring System ..........
188
Changing a Road Wheel ...........................
192
Technical Specifications ..........................
196
Capacities and Specifications
Engine Specifications - 6.2L ...................
198
Engine Specifications - 6.8L ...................
198
Motorcraft Parts - 6.2L ..............................
199
Motorcraft Parts - 6.8L ............................
200
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Rotate away from you for short
wipe interval.
Toward you for long-wipe
interval.
Use the rotary control to adjust the
intermittent wipe interval.
WINDSHIELD WASHERS
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washer before wiping a dry
windshield. Note:
Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. •
A brief press causes a single wipe
without washer fluid.
• A brief press and hold causes the
wipers to swipe three times with
washer fluid.
• A long press and hold turns on the
wipers and washer fluid for up to 10
seconds.
48
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Wipers and WashersE207133 E207134

UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 153).
A
Engine oil filler cap.
See Engine Oil Check (page 143).
B
Automatic transmission fluid dipstick. See
Automatic Transmission Fluid
Check (page 149).
C
Air filter assembly. See
Changing the Engine Air Filter (page 159).
D
Engine oil dipstick.
See Engine Oil Dipstick (page 143).
E
Brake fluid reservoir.
See Brake Fluid Check (page 152).
F
Engine coolant reservoir.
See Engine Coolant Check (page 144).
G
Engine compartment fuse box. See
Changing a Fuse (page 139).
H
Power steering fluid reservoir. See
Power Steering Fluid Check (page 152).
I
Battery. See
Changing the 12V Battery (page 153).
J
142
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing MaintenanceE197500

WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 276).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNING:
Do not add engine
coolant when the engine is hot. Failure
to follow this instruction could result in
personal injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Note: Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See
Capacities and
Specifications (page 198). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 198).
Using water that has not been deionized
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
145
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Maintenance

WARNING: For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 203).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level.
WASHER FLUID CHECK WARNING:
If you operate your
vehicle in temperatures below 40°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 198). State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle
’s paint finish, wiper blades or
washer system.
CHANGING THE 12V BATTERY WARNING:
This vehicle may be
fitted with more than one battery,
removal of cable from only one battery
does not disconnect the vehicle
electrical system. Be sure to disconnect
cables from all batteries when
disconnecting power. Failure to do so
may cause serious personal injury or
property damage. WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide proper ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and/or damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners.
153
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Maintenance

optimum shift feel. We recommend that
the negative battery cable terminal be
disconnected from the battery if you plan
to store your vehicle for an extended period
of time. This minimizes the discharge of
your battery during storage.
Dual Batteries (If Equipped)
Your vehicle may be fitted with a
frame-mounted battery located on the
passenger side frame rail, behind the front
passenger door. This battery is connected
in parallel with the battery in the engine
compartment. Both batteries are used to
start the vehicle.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
You can manually move the wiper arms
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades. 1. Pull the wiper blade and arm away
from the glass. 2. Release the wiper blade lock (A) and
separate the wiper blade from the
wiper arm.
3. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back on the windshield. The wiper arms will
automatically return to their normal position
when you turn the ignition on.
• Replace wiper blades at least once per
year for optimum performance.
• You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
155
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing MaintenanceE142463 E165804 A
E165794

GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash. •
Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
160
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Vehicle Care

WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
162
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Vehicle Care