
Information Displays
General Information
.....................................58
Information Messages ................................
63
Climate Control
Manual Climate Control .............................
66
Hints on Controlling the Interior Climate ........................................................................\
...
67
Rear Passenger Climate Controls ...........
68
Seats
Sitting in the Correct Position ..................
69
Head Restraints .............................................
69
Manual Seats ..................................................
70
Power Seats ......................................................
71
Auxiliary Power Points
Auxiliary Power Points .................................
72
Starting and Stopping the Engine
General Information .....................................
74
Ignition Switch ................................................
74
Starting a Gasoline Engine ........................
74
Engine Block Heater .....................................
76
Fuel and Refueling
Safety Precautions ........................................
77
Fuel Quality - E85 ..........................................
77
Fuel Quality - Gasoline ................................
79
Running Out of Fuel .....................................
79
Refueling ..........................................................
80
Fuel Consumption .........................................
81
Engine Emission Control
Emission Law ..................................................
83
Catalytic Converter ......................................
84Transmission
Automatic Transmission
............................
87
Rear Axle
Limited Slip Differential .............................
90
Brakes
General Information ......................................
91
Hints on Driving With Anti-Lock Brakes ........................................................................\
...
91
Parking Brake ..................................................
92
Traction Control
Principle of Operation .................................
93
Using Traction Control ................................
93
Parking Aids
Rear View Camera ........................................
94
Cruise Control
Principle of Operation .................................
96
Using Cruise Control ....................................
96
Driving Aids
Steering ............................................................
98
Load Carrying
Load Limit ........................................................
99
Towing
Towing a Trailer ............................................
104
Recommended Towing Weights ...........
105
Essential Towing Checks .........................
108
Towing the Vehicle on Four Wheels ......
115
Driving Hints
Breaking-In ......................................................
116
Reduced Engine Performance .................
116
Economical Driving ......................................
116
2
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Table of Contents

Fleet Telematics Modem (If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect.
FordPass Connect
(If Equipped)
With a FordPass Connect-equipped
vehicle, you can use FordPass to track your
vehicle ’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. Message
and data rates may apply. Services may
be limited by mobile phone network
coverage area. For additional information,
refer to www.fordpass.com.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner ’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using your Vehicle as an
Ambulance
If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. Ford urges ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder ’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
13
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Introduction

TOWING A TRAILER
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label. WARNING:
Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury.
Your vehicle may have electrical
items, for example fuses or relays,
related to towing. See
Fuses
(page 131).
Your vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading your vehicle.
Towing a trailer places an extra
load on your vehicle's engine,
transmission, axle, brakes, tires
and suspension. Inspect these
components periodically during,
and after, any towing operation. Load Placement
To help minimize how trailer
movement affects your vehicle
when driving:
•
Load the heaviest items closest
to the trailer floor.
• Load the heaviest items
centered between the left and
right side trailer tires.
• Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
• Select a draw bar with the
correct rise or drop. When both
the loaded vehicle and trailer
are connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
correct trailer loading and setting
your vehicle up for towing is
located in another chapter of this
Owner's Manual. See
Load Limit
(page 99). You can also find the
information in the RV & Trailer
Towing Guide. See an authorized
dealer.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
123
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Roadside EmergenciesE143886

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following: Action and Description
Message
Press the
OK button.
NO PHONE
FIND SYNC 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
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Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to: Action
Message
Press the
OK button.
PHONE SETNGS
Press the
OK button.
BT DEVICES
Press the
OK button. When the following message appears
in the display.
ADD DEVICE
FIND SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say: Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing SYNC™

A
A/C
See: Climate Control.......................................... 66
About This Manual...........................................5
ABS See: Brakes.............................................................. 91
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................... 91
Accessories......................................................271 Exterior Style......................................................... 271
Interior Style.......................................................... 271
Peace of Mind....................................................... 271
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................156
Vertical Aim Adjustment Procedure...........156
Adjusting the Steering Wheel....................47
Airbag Disposal
...............................................38
Air Conditioning See: Climate Control.......................................... 66
Air Filter See: Changing the Engine Air Filter..............159
Appendices
....................................................294
At a Glance........................................................16
Audible Warnings and Indicators..............57 Fail-Safe Cooling Warning Chime.................. 57
Headlamps On Warning Chime...................... 57
Key in Ignition Warning Chime......................... 57
Parking Brake On Warning Chime.................. 57
Shift to Park Warning Chime............................ 57
Audio System.................................................214 General Information.......................................... 214
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................216
Accessing CD or MP3 Mode............................ 217
Accessing the Auxiliary Media Sources.............................................................. 216
Accessing the Folders........................................ 217
Accessing the Menu........................................... 217
Accessing the Phone Features....................... 217
Adjusting the Volume........................................ 217
Changing Radio Stations................................. 218
Ejecting the CD.................................................... 218
Fast Forwarding the Media............................. 218
Inserting a CD....................................................... 218Muting the Audio................................................
218
Playing or Pausing Media................................ 218
Rewinding the Media......................................... 218
Scanning the Audio........................................... 218
Selecting a Frequency Band.......................... 218
Setting the Memory Presets........................... 218
Switching Shuffle Mode On and Off...........218
Switching the Audio Unit On and Off.........218
Using Seek, Fast Forward and Reverse.............................................................. 219
Audio Unit - Vehicles With: AM/FM.......215 Accessing the Clock Settings......................... 215
Accessing the Sound Settings....................... 216
Adjusting the Volume........................................ 216
Changing Radio Stations................................. 216
Selecting the Audio Modes............................. 216
Setting the Memory Presets........................... 216
Switching the Audio Unit On and Off.........216
Using Seek, Fast Forward and Reverse.............................................................. 216
Automatic Transmission.............................87 Brake-Shift Interlock.......................................... 88
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 89
Putting your vehicle in or out of gear:...........87
Automatic Transmission Fluid Check.............................................................149
Automatic Transmission Fluid Filter............152
Checking Automatic Transmission Fluid.................................................................... 149
Auxiliary Power Points..................................72 110 Volt AC Power Point..................................... 72
12 Volt DC Power Point....................................... 72
Locations.................................................................. 72
Auxiliary Switches
........................................272
B
Battery See: Changing the 12V Battery...................... 153
Bonnet Lock See: Opening and Closing the Hood............141
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................152
Brakes..................................................................91 General Information............................................. 91
Breaking-In.......................................................116
319
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Index

Gearbox
See: Transmission................................................ 87
General Information on Radio Frequencies...................................................39
General Maintenance Information........276 Multi-point Inspection...................................... 278
Owner Checks and Services........................... 277
Protecting Your Investment........................... 276
Why Maintain Your Vehicle?.......................... 276
Why Maintain Your Vehicle at Your Dealership?..................................................... 276
Getting Assistance Outside the U.S. and Canada...........................................................127
Getting the Services You Need
................124
Away From Home............................................... 124
H
Handbrake See: Parking Brake............................................... 92
Hazard Flashers
............................................120
Headlamp Adjusting See: Adjusting the Headlamps...................... 156
Headlamp Removal See: Removing a Headlamp........................... 157
Headrest See: Head Restraints.......................................... 69
Head Restraints
..............................................69
Heating See: Climate Control.......................................... 66
Hints on Controlling the Interior Climate............................................................67
Defogging the Side Windows in Cold Weather............................................................... 67
General Hints......................................................... 67
Quickly Cooling the Interior.............................. 67
Quickly Heating the Interior.............................. 67
Recommended Settings for Cooling.............67
Recommended Settings for Heating............67
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 67
Hints on Driving With Anti-Lock Brakes...............................................................91
Hood Lock See: Opening and Closing the Hood............141 I
Ignition Switch
.................................................74
In California (U.S. Only)..............................125
Information Displays.....................................58 General Information............................................ 58
Information Messages
.................................63
Brake System......................................................... 63
Fuel........................................................................\
.... 63
Maintenance.......................................................... 64
Tire........................................................................\
..... 64
Traction Control.................................................... 64
Trailer........................................................................\
65
Transmission .......................................................... 65
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................53
Instrument Lighting Dimmer
.....................50
Instrument Panel............................................16
Interior Mirror....................................................52
Automatic Dimming Mirror............................... 52
Manual Dimming Mirror..................................... 52
Introduction........................................................5
J
Jump Starting the Vehicle..........................121 Connecting the Jumper Cables...................... 121
Jump Starting....................................................... 122
Preparing Your Vehicle....................................... 121
Removing the Jumper Cables........................ 122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49 Flashing the Headlamp High Beam..............50
Headlamp High Beam........................................ 49
Lighting..............................................................49 General Information............................................ 49
Limited Slip Differential
..............................90
Load Carrying..................................................99
322
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Index