Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is on the
steering column. Use it when your vehicle
is creating a safety hazard for other
motorists. •
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, your vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, your vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. When driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2
–4 psi (14– 28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
Tire Pressure Monitoring System Reset
Procedure WARNING:
To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
Note: You need to perform the tire pressure
monitoring system reset procedure after
each tire rotation. To provide the vehicle's load carrying
capability, some vehicles require different
recommended tire pressures in the front
tires as compared to the rear tires. The tire
pressure monitoring system on these
vehicles illuminate the low tire pressure
warning light at two different pressures:
one for the front tires and one for the rear
tires.
Since tires need to be rotated to provide
consistent performance and maximum tire
life, the tire pressure monitoring system
needs to know when the tires are rotated
to determine which set of tires are on the
front and which are on the rear. With this
information, the system can detect and
properly warn of low tire pressures.
System reset tips:
•
To reduce the chances of interference
from another vehicle, perform the
system reset procedure at least
3 ft
(1 m) away from another vehicle
undergoing the system reset procedure
at the same time.
• Do not wait more than two minutes
between resetting each tire sensor or
the system can time-out and you have
to repeat the entire procedure on all
four wheels.
• A double horn sounds indicating the
need to repeat the procedure.
Performing the System Reset Procedure
- Single Rear Wheel
Read the entire procedure before
attempting.
1. Drive the vehicle above
20 mph
(32 km/h) for at least two minutes,
then park in a safe location where you
can easily get to all four tires and have
access to an air pump.
2. Place the ignition in the off position and
keep the key in the ignition.
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Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 2
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3
911 Assist
Create and receive a diagnostic report card on your vehicle. 2
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.
SYS SETTINGS
Press the
OK button to exit the phone menu.
EXIT MENU
1 This is a cell phone-dependent feature.
2 This is an optional feature and available in the United States only.
3 This is an optional feature and available in the United States and Canada only.
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A
A/C
See: Climate Control.......................................... 66
About This Manual...........................................5
ABS See: Brakes.............................................................. 91
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................... 91
Accessories......................................................271 Exterior Style......................................................... 271
Interior Style.......................................................... 271
Peace of Mind....................................................... 271
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................156
Vertical Aim Adjustment Procedure...........156
Adjusting the Steering Wheel....................47
Airbag Disposal
...............................................38
Air Conditioning See: Climate Control.......................................... 66
Air Filter See: Changing the Engine Air Filter..............159
Appendices
....................................................294
At a Glance........................................................16
Audible Warnings and Indicators..............57 Fail-Safe Cooling Warning Chime.................. 57
Headlamps On Warning Chime...................... 57
Key in Ignition Warning Chime......................... 57
Parking Brake On Warning Chime.................. 57
Shift to Park Warning Chime............................ 57
Audio System.................................................214 General Information.......................................... 214
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................216
Accessing CD or MP3 Mode............................ 217
Accessing the Auxiliary Media Sources.............................................................. 216
Accessing the Folders........................................ 217
Accessing the Menu........................................... 217
Accessing the Phone Features....................... 217
Adjusting the Volume........................................ 217
Changing Radio Stations................................. 218
Ejecting the CD.................................................... 218
Fast Forwarding the Media............................. 218
Inserting a CD....................................................... 218Muting the Audio................................................
218
Playing or Pausing Media................................ 218
Rewinding the Media......................................... 218
Scanning the Audio........................................... 218
Selecting a Frequency Band.......................... 218
Setting the Memory Presets........................... 218
Switching Shuffle Mode On and Off...........218
Switching the Audio Unit On and Off.........218
Using Seek, Fast Forward and Reverse.............................................................. 219
Audio Unit - Vehicles With: AM/FM.......215 Accessing the Clock Settings......................... 215
Accessing the Sound Settings....................... 216
Adjusting the Volume........................................ 216
Changing Radio Stations................................. 216
Selecting the Audio Modes............................. 216
Setting the Memory Presets........................... 216
Switching the Audio Unit On and Off.........216
Using Seek, Fast Forward and Reverse.............................................................. 216
Automatic Transmission.............................87 Brake-Shift Interlock.......................................... 88
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 89
Putting your vehicle in or out of gear:...........87
Automatic Transmission Fluid Check.............................................................149
Automatic Transmission Fluid Filter............152
Checking Automatic Transmission Fluid.................................................................... 149
Auxiliary Power Points..................................72 110 Volt AC Power Point..................................... 72
12 Volt DC Power Point....................................... 72
Locations.................................................................. 72
Auxiliary Switches
........................................272
B
Battery See: Changing the 12V Battery...................... 153
Bonnet Lock See: Opening and Closing the Hood............141
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................152
Brakes..................................................................91 General Information............................................. 91
Breaking-In.......................................................116
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Gearbox
See: Transmission................................................ 87
General Information on Radio Frequencies...................................................39
General Maintenance Information........276 Multi-point Inspection...................................... 278
Owner Checks and Services........................... 277
Protecting Your Investment........................... 276
Why Maintain Your Vehicle?.......................... 276
Why Maintain Your Vehicle at Your Dealership?..................................................... 276
Getting Assistance Outside the U.S. and Canada...........................................................127
Getting the Services You Need
................124
Away From Home............................................... 124
H
Handbrake See: Parking Brake............................................... 92
Hazard Flashers
............................................120
Headlamp Adjusting See: Adjusting the Headlamps...................... 156
Headlamp Removal See: Removing a Headlamp........................... 157
Headrest See: Head Restraints.......................................... 69
Head Restraints
..............................................69
Heating See: Climate Control.......................................... 66
Hints on Controlling the Interior Climate............................................................67
Defogging the Side Windows in Cold Weather............................................................... 67
General Hints......................................................... 67
Quickly Cooling the Interior.............................. 67
Quickly Heating the Interior.............................. 67
Recommended Settings for Cooling.............67
Recommended Settings for Heating............67
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 67
Hints on Driving With Anti-Lock Brakes...............................................................91
Hood Lock See: Opening and Closing the Hood............141 I
Ignition Switch
.................................................74
In California (U.S. Only)..............................125
Information Displays.....................................58 General Information............................................ 58
Information Messages
.................................63
Brake System......................................................... 63
Fuel........................................................................\
.... 63
Maintenance.......................................................... 64
Tire........................................................................\
..... 64
Traction Control.................................................... 64
Trailer........................................................................\
65
Transmission .......................................................... 65
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................53
Instrument Lighting Dimmer
.....................50
Instrument Panel............................................16
Interior Mirror....................................................52
Automatic Dimming Mirror............................... 52
Manual Dimming Mirror..................................... 52
Introduction........................................................5
J
Jump Starting the Vehicle..........................121 Connecting the Jumper Cables...................... 121
Jump Starting....................................................... 122
Preparing Your Vehicle....................................... 121
Removing the Jumper Cables........................ 122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49 Flashing the Headlamp High Beam..............50
Headlamp High Beam........................................ 49
Lighting..............................................................49 General Information............................................ 49
Limited Slip Differential
..............................90
Load Carrying..................................................99
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Reprogramming the Remote Control..........40
Sounding the Panic Alarm.................................
41
Removing a Headlamp...............................157
Repairing Minor Paint Damage...............165
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................41
Reporting Safety Defects (Canada Only)...............................................................129
Reporting Safety Defects (U.S. Only)...............................................................129
Roadside Assistance....................................119 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 120
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 119
Vehicles Sold in the United States: Using Roadside Assistance..................................... 119
Roadside Emergencies................................119
Running-In See: Breaking-In................................................... 116
Running Out of Fuel......................................79 Filling a Portable Fuel Container................... 80
S
Safety Precautions
.........................................77
Satellite Radio................................................221
Satellite Radio Electronic Serial Number
(ESN)................................................................. 222
Satellite Radio Reception Factors...............222
SiriusXM Satellite Radio Service.................. 222
Troubleshooting................................................. 223
Scheduled Maintenance Record...........283
Scheduled Maintenance
...........................276
Seatbelt Extension.........................................31
Seatbelt Height Adjustment.....................30
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Seats...................................................................69 Security..............................................................45
Sitting in the Correct Position...................69
Snow Chains
See: Using Snow Chains.................................. 187
Spare Wheel See: Changing a Road Wheel........................ 192
Special Notices................................................12 Fleet Telematics Modem.................................... 13
FordPass Connect................................................. 13
New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using your Vehicle as an Ambulance.............13
Special Operating Conditions Scheduled Maintenance...............................................281
Exceptions............................................................ 283
Speed Control See: Cruise Control.............................................. 96
Starter Switch See: Ignition Switch............................................. 74
Starting a Gasoline Engine..........................74 Failure to Start....................................................... 75
Guarding Against Exhaust Fumes.................. 75
Important Ventilating Information.................75
Stopping the Engine When Your Vehicle is Moving.................................................................. 75
Stopping the Engine When Your Vehicle is Stationary........................................................... 75
Starting and Stopping the Engine
............74
General Information............................................ 74
Steering.............................................................98
Steering Wheel
................................................47
Sun Visors.........................................................52
Illuminated Vanity Mirror................................... 52
Supplementary Restraints System
.........32
Principle of Operation......................................... 32
Symbols Glossary.............................................5
SYNC™ Applications and Services........................................................243
911 Assist............................................................... 243
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 247
Vehicle Health Report (If Equipped, United States Only).................................................... 245
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