2019 FORD E-350 remote control

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
...
14
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel ...........................................
16
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats ..................................................
22
Child Restraint Positioning ........................
25
Seatbelts
Principle of Operation ..................................
27
Fastening the Seatbelts .............................
28
Seatbelt Height Adjustment ....................
30
Seatbelt Warning Lamp and Indicator Chime ............................................................
30
Child Restraint and Seatbelt Maintenance ................................................
31
Seatbelt Extension ........................................
31
Supplementary Restraints System
Principle of Operation ..................................
32
Driver and Passenger Airbags ...................
33
Crash Sensors and Airbag Indicator .......
37
Airbag Disposal ..............................................
38Keys and Remote Controls
General Information on Radio
Frequencies .................................................
39
Remote Control .............................................
39
Replacing a Lost Key or Remote Control ........................................................................\
...
41
Doors and Locks
Locking and Unlocking ................................
42
Security
Passive Anti-Theft System ........................
45
Steering Wheel
Adjusting the Steering Wheel ...................
47
Voice Control ...................................................
47
Cruise Control .................................................
47
Wipers and Washers
Windshield Wipers .......................................
48
Windshield Washers ....................................
48
Lighting
General Information ....................................
49
Lighting Control .............................................
49
Instrument Lighting Dimmer ....................
50
Daytime Running Lamps ...........................
50
Direction Indicators ......................................
50
Windows and Mirrors
Power Windows ..............................................
51
Exterior Mirrors ................................................
51
Interior Mirror ...................................................
52
Sun Visors ........................................................
52
Instrument Cluster
Gauges ..............................................................
53
Warning Lamps and Indicators ................
54
Audible Warnings and Indicators .............
57
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Table of Contents

If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, see the regional Ford
website.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of electronically or
verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services.
If you do not want to disclose this
information, do not switch the feature on.
Note:
To switch 911 Assist on or off. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Introduction

Fleet Telematics Modem (If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect.
FordPass Connect
(If Equipped)
With a FordPass Connect-equipped
vehicle, you can use FordPass to track your
vehicle ’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. Message
and data rates may apply. Services may
be limited by mobile phone network
coverage area. For additional information,
refer to www.fordpass.com.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner ’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using your Vehicle as an
Ambulance
If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. Ford urges ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder ’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
(IF EQUIPPED) Note:
If there are problems with the remote
entry system, make sure to take all remote
entry transmitters with you to an authorized
dealer in order to aid in troubleshooting the
problem.
Note: If your vehicle is fitted with the
E-Guard Cargo Protection System ™, the
remote transmitter unlock command only
unlocks the front doors. The side or rear
cargo doors can only be unlocked from
outside your vehicle using the key.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Keys and Remote ControlsE195660

Reprogramming the Remote
Control
You must have all remote controls readily
accessible before beginning this
procedure. Any remote control that is not
present during the programming procedure
will no longer operate your vehicle.
Note:
You can program a maximum of four
coded keys to your vehicle.
Note: Do not apply the brake pedal during
this procedure.
1. Switch the ignition from off to on 8 times within 10 seconds, finishing in the
on position. The doors lock then unlock
to confirm that programming has
started.
2. Press any button on the remote control
that you want to program within 20
seconds. The doors lock then unlock
to confirm that programming was
successful.
3. Repeat step 2 to program each additional remote control.
4. After you have programmed all remote
controls, switch the ignition off.
5. The doors lock then unlock to confirm that programming is complete.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent. Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries. 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
Note: Do not remove the rubber cover and
circuit board from the front housing of the
remote entry transmitter.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
2. Remove the old battery.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Keys and Remote ControlsE107998 E195662

3. Insert the new battery. Refer to the
symbols inside the transmitter for the
correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
Car Finder Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off. Note:
The panic alarm operates regardless
of the ignition position.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 45).
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Keys and Remote ControlsE195661 E138623 E138624

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driver
and front passenger door panels. Lock.
A
Unlock.
B
Remote Control
(If Equipped)
You can use the remote control at any time
when the ignition is off.
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door. Press the button again within three
seconds to unlock all doors. The direction
indicators flash.
Note:
The driver door can be unlocked with
the key if the remote control is not
functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and started. Unlocking and
starting your vehicle once enables the
remote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
You can reprogram the unlocking function
so that only the driver door is unlocked.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors are closed.
Note: If any door is open, the horn sounds
twice and the direction indicators do not
flash.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Doors and LocksE195623
A
B E138629 E138623

Autolock Feature
The autolock feature locks all the doors
when:
•
All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• The ignition is on, all the doors are
closed and your vehicle has been in
motion at a speed greater than 12 mph
(20 km/h).
Autounlock Feature
The autounlock feature unlocks all the
doors when:
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: If you electronically lock your vehicle
after you switch the ignition off with the
driver door closed, the doors do not
autounlock.
Enabling or Disabling Autolock and
Autounlock
You can enable or disable the autolock and
autounlock features independently of each
other.
To enable or disable autolock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds
indicating your vehicle is in
programming mode. 6. Press the power door unlock control
and within five seconds, press the
power door lock control. The horn
sounds once if disabled or twice if
enabled.
7. Switch the ignition off. The horn sounds
indicating programming is complete.
Note: You can also switch this feature on
or off using the information display. See
Information Displays
(page 58).
To enable or disable autounlock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds
indicating your vehicle is in
programming mode.
6. Press the power door lock control and within five seconds, press the power
door unlock control. The horn sounds
once if disabled or twice if enabled.
7. Switch the ignition off. The horn sounds
indicating programming is complete.
Note: You can also switch this feature on
or off using the information display. See
Information Displays
(page 58).
Illuminated Entry
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Doors and Locks