2019 FORD E-350 phone

•
Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing. You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.
To use voice commands, press the voice button and when prompted say: Action and Description
Voice command
The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.
Vehicle Health (Report)
To use the screen, press the phone button, then scroll to: Action and Description
Message
Press the OK button.
Vehicle Health
Select one of the following:
Press the
OK button and select on or off.
Auto On?
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals. *
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desired option and press the
OK button.
Report Interval
Press the
OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
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collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 230).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services. Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
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Connecting to SYNC Services Using Voice Commands
Press the voice button and when prompted say:
Action and Description
Voice command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Services
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.
Once you are connected to SYNC Services, you can also say the following: Receive a list of available services from which to choose.
(what are my (options |
choices) | what can I say
| [available] commands)
To return to the Services main menu.
Services
Receive system help.
help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.
Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
SYNC Apps
Services 1. Press the
OK button. The display indicates the system is
connecting.
2. Press the
OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc-
tions.
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Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when prompted
say:
Action and Description
Voice command
To receive directions to a location. Once you select your
destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Directions
To find a business or type of business. Select your destination,
the system uploads your current vehicle location, calculates
a route based on current traffic conditions and sends it back
to your vehicle. After the route download is complete, the
phone call automatically ends. You then receive audible and
visual driving instructions as you travel toward your destina-
tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-
tion, within business search.
Search near me
If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.
Operator
The live operator can assist you by searching for businesses
by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.
If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
Yes
*
* During an active route.
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Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and Description
Voice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
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To Access Using the Phone Menu
Press the phone button to access the
SYNC phone menu on-screen. You can
then scroll to:
Menu item
Press OK to access a list
of available applications.
Mobile Apps
Scroll through the list of
available applications and
press OK to select a
particular app. Once an
app is running through
SYNC, you can access an
app’s menu by pressing the
MENU
button to first
access the SYNC menu.
Scroll until the app name followed by
"Menu", is displayed (such as, sticher
Menu), then press
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down. For more information, please visit: Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the
AUX button on the center
console.
Press the Menu button to the SYNC menu and scroll to: Action and description
Menu item
Press the
OK button.
SYNC-Media
Press the
OK button and scroll through the list of available
applications and select your desired app.
Mobile Apps
Scroll until the app name followed by
"Menu", is displayed (such as, Stitcher
Menu), then press
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down. For more information, please visit: Website
www.SYNCMyRide.com
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Press the voice button and when prompted say:
Action and Description
Voice command
The system reads the metadata tags of the playing track,
and if the metadata tags are populated, the system will tell
you what track is playing.
Whats This? | Whats
Playing?
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where text shows: (what's | what is) playing, you must say; "what's playing"
or "what is playing".
Media Voice Commands
Press the voice button and when
prompted say any of the following: Voice command
USB [1]
You can then say any of the following
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
Pause
Play
Play All 1,2
Play Artist ___
1,2
Play Album ___
1,2
Play Genre ___
3
[Play] Next Folder
[Play] Next Track | [Play] Next Song
1,2
Play Playlist ___
3
[Play] Previous Folder Voice command
[Play] Previous Track | [Play] Previous
Song 1,2
[Play] Next Track | [Play] Next Song
Repeat [On]
Repeat Off
Shuffle [On]
Shuffle Off
1,2
Search Album ___
1,2
Search Artist ___
1,2
The system searches all
the data from your
indexed music and, if
available, begins to play
the chosen type of music.
You can only play genres
of music which are present
in the GENRE metadata
tags that you have on your
digital media player.
Search
Genre ___
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Voice command
1,2
The system searches for a
specific artist/track/album
from the music indexed
through the USB port.
Search
Track ___
| Search
Song ___
1,2
This allows you to make
your previous command
more specific. By using this
command you can filter
though a previous selec-
tion, such as an artist to
play only specific album.
Refine
album ___
The system compiles a
playlist and then plays similar
music to what is currently
playing from the USB port
using indexed metadata
information.
Similar
Music
Autoplay Off
Turn autoplay on to listen to
music processed during
indexing. Turn autoplay off to
allow the indexing process to
finish before the system plays
any of your music.
Autoplay
[on]
1 ___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
2 This voice command is not available until
indexing is complete.
3 This voice command is only available in
folder mode. Bluetooth Audio Command Guide
Press the voice button and say: Voice command
Bluetooth Audio
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
Pause
Play
[Play] Next Track | [Play] Next Song
[Play] Previous Track | [Play] Previous
Song
Media Menu Features
The media menu allows you to select your
media source, how to play your music, for
example by artist, genre, shuffle or repeat,
and to add, connect or delete devices.
Press the AUX button, then the Menu
button to enter the Media Menu.
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