2019 DODGE JOURNEY maintenance

•Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer ’s warranty is
invalidated.
• Mileage: Tread wear out up to a predetermined mileage is not covered
under this policy.
• Improper operation or maintenance: This includes, but is not limited
to, effects caused by:
A. Improper tire inflation and/or improper load/speed practices:
These practices can cause excessive operational temperatures and
stresses that exceed the tire’s capabilities.
B. Improper or insufficient tire rotation
C. Improper vehicle alignment
D. Damage due to:
– Rim irregularities or rim damage
– Snow chains
– Vehicle mechanical problems, including brake problems, and vehicle wheel alignment.
– Extreme temperature exposure
– Negligent and abusive driving such as tire spinning, or racing;
– Improper tire storage
– Automotive accident
– Chemical corrosion or fire
– Use contrary to the vehicle manufacturer ’s tire recommenda- tions.
– Misuse or misapplication
• Improper Mounting or Demounting
• Alteration: such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
• Weather checking/cracking: Not covered after 48 months from the
date of purchase.
• Failure to observe safety and maintenance precautions set forth in
the Safety Warning Section.
GENERAL TIRE
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IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

TEMPORARY SPARE TIRE OWNERS:
CTNA does not recommend any repair to or reuse of punctured
Temporary Spare Tires.
In addition to the valuable warranty, safety and maintenance information
you will find in this Limited Warranty and Adjustment Policy we
encourage you to visit General Tire Brand websites at:
www.generalti-
re.com
or (www.generaltire.ca) for up-to-date changes and a Self-Help
knowledge base with downloadable brochures (customer care link).
Please also visit the Rubber Manufacturer Association (RMA) website at
www.rma.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
First, contact the nearest General brand tire dealer. For the nearest
General brand tire dealer, consult the Yellow Pages or, if for any reason
local service or information is not available, call one of General brand
toll-free Customer Relations numbers:
In the United States call 1-800-847-3349
In Canada, call 1-800-461-1776
CTNA, Inc. 1830 McMillan Park Dr. Fort Mill, SC 29707
CT Canada Inc. 6110 Cantay Rd. Mississauga, ON L5R 3W5
GENERAL TIRE
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•EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
MOUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COM-
PLETELY BEFORE DEMOUNTING.
• TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph), as indicated on the
speedometer.
• EXCESSIVE WHEEL SPINNING. This can also result in tire disinte-
gration or axle failure.
WARNING!
Vehicle handling, traction, ride comfort and other performance
parameters may be significantly affected by a change in tire size or
type. Before replacing tires, always consult and follow the vehicle
owner ’s manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are different from the
original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the vehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3. There is proper clearance with no interference points between the tire and vehicle.
The consumer must be aware to always drive safely and obey all
traffic laws. Avoid sudden, sharp turns or aggressive lane changes.
Failure to follow any of these warnings may result in loss of control
of the vehicle, leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
from your Goodyear or Dunlop tires is to give them a simple but frequent
(at least monthly) inspection for proper inflation, even tread wear and the
presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
safety and fuel economy. Check inflation pressures at least once a month
and before long trips. Use an accurate tire pressure gauge. Always check
GOODYEAR DUNLOP TIRES
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TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at low or zero air
pressure (refer to your vehicle Owner ’s Manual for these limitations). To
help prolong the life of a tire operating under low-inflation conditions,
drive at a speed as far below 50 mph (80 kph) as possible. Also, drive the
shortest distance possible before obtaining tire service. Taking these
precautions will increase the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation conditions, contact
your Goodyear or Dunlop Run-Flat service facility. Trained service
personnel will inspect your tires to determine if they are in need of repair
or replacement. To locate the nearest authorized Goodyear or Dunlop
Run-Flat service facility, call 1-800- GOODYEAR 1-800-466-3932 .
WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine inflation
maintenance and external inspections must be performed by service
personnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself; serious
injury or death could result. Only specially trained persons should
mount, demount and repair Run-Flat tires, and more than 40 psi
(270 kPa) may be required to seat beads. A safety cage and clip-on
extension air hose must be used if more than 40 psi (270 kPa) is need
to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-performance tire,
the Goodyear or Dunlop Run-Flat tire may be repaired to correct a
puncture in the tread, but PROPER MATERIALS AND PROCEDURES
MUST BE USED. Contact a Goodyear or Dunlop Run-Flat service facility
for information on proper repairs. For the location of the nearest facility,
call 1-800-GOODYEAR 1-800-466-3932 .
GOODYEAR DUNLOP TIRES136

MICHELIN
Original Equipment Passenger & Light Truck Tire Owner ’s Manual &
Limited Warranty
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WARRANTY
ABOUT THIS WARRANTY
As the original purchaser of a MICHELIN® passenger or light truck tire,
you are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential that
you also read and understand the safety and maintenance recommenda-
tions for tires contained in this booklet.
Limited Mileage Warranty:
MICHELIN passenger and light truck tires – replacement and original
equipment – are covered by a limited mileage warranty (hereafter
referred to as limited warranty for treadwear). For the mileage warranty
associated with each tire line, please see your Michelin tire retailer – or
visit us at
www.michelinman.com/promise.
Certain conditions and limitations apply. Mileage warranties vary by tire
line and certain exclusions may apply.
Self-Supporting Tires
Zero Pressure (ZP)
As the purchaser of a MICHELIN® Self-Supporting Zero Pressure (ZP)
passenger tire, mounted on a vehicle approved for ZP tires, equipped
with a properly operating low tire pressure warning system, you are
covered by this warranty. Please pay close attention to the Owner ’s
Manual part of this booklet since it provides specific safety and mainte-
nance information for your ZP tires.
MICHELIN® Self-Supporting Zero Pressure (ZP) tires are part of a very
sophisticated system which is designed to provide a very simple benefit:
Peace of Mind. With these tires, you can maneuver the vehicle up to 50
miles (80 kilometers) at 55 mph (90 kph), unless otherwise specified in
MICHELIN
159

your vehicle owner ’s manual, even though the tire has lost all air! That
means time to exit from the highway and get to a place where the tire can
be inspected, replaced, or possibly returned to service. The distance that
can safely be travelled following an air loss incident will depend upon
the conditions under which the vehicle is operating, the degree of air loss,
the extent of the damage causing the air loss, the ambient temperature,
the load, and the operating speed of the vehicle. The fewer miles you
travel after an air loss incident, the greater the likelihood that the tire can
be re-inflated (or, if punctured, repaired) and returned to service.
Pax System
The MICHELIN® PAX® System is a very sophisticated system that
includes the tire, support ring and gel, pressure sensing device, and
wheel. In the event of a loss of tire air pressure, with this system you can
still carefully maneuver the vehicle at speeds up to 55 miles per hour, for
a distance of up to 125 miles, even though a tire has lost all air! That
means time to get off the highway and get to a place where the tire can
be inspected, replaced, or possibly repaired and returned to service.
That’s peace of mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WARRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires MICHELIN® Passenger and Light
Truck tires, used in normal service on the vehicle on which they were
originally fitted and in accordance with the maintenance recommen-
dations and safety warnings contained in the attached owner ’s manual,
are covered by this warranty against defects in workmanship and
materials for the life of the original usable tread, or 6 years from the
date of purchase, whichever occurs first. At that time, all warranties,
express or implied, expire. The usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture.
Replacement will be made in accordance with the terms and conditions
described under “How Replacement Charges are Calculated”.
MICHELIN160

NOTE:your vehicle manufacturer may provide additional tire warranty
coverage over and above what is provided by Michelin. Consult your
vehicle owner ’s manual for further information.
NOTE: Some MICHELIN® Self-Supporting Zero Pressure (ZP) tires can
only be mounted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the sidewall
of the tire, next to the ZP designation. DO NOT MOUNT A TIRE WITH
THE SH-M DESIGNATION ON THE SIDEWALL ON A STANDARD
WHEEL. DOING SO VOIDS THIS LIMITED WARRANTY AND COULD
CAUSE THE TIRE TO BECOME UNSERVICEABLE AT LOW OR ZERO
PRESSURE, RESULTING IN SERIOUS PERSONAL INJURY OR DEATH.
Treadwear – Mileage Warranty Coverage for MICHELIN® Passenger
and Light Truck Tires
MICHELIN® passenger and light truck tires are covered by a manufac-
turer ’s limited warranty for treadwear. For the mileage warranty associ-
ated with a specific tire line, please see your Michelin tire retailer or visit
us at
www.michelinman.com/promise. Some vehicles come from the
vehicle manufacturer with “split fitments” – meaning different size tires
on the front and rear axles. Because these tires cannot be rotated as
recommended by Michelin, the mileage warranty on each rear tire will
cover half the number of miles as the standard mileage warranty for that
particular tire design. Michelin Self-Supporting Zero Pressure (ZP) tires
have the same mileage warranty as the standard tire line of which they
are a part, up to but not exceeding 30,000 miles. DOT-approved compe-
tition tires (e.g., MICHELIN® Pilot® Sport Cup tires) are excluded from
any mileage warranty. MICHELIN® Winter tires must be used during
winter months only, defined as a period beginning on or after September
1st of a given year and ending no later than April 30th of the following
year. MICHELIN winter tires require documentation of the timing of the
installation and removal of the tires each winter to maintain coverage
under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles from
a given tire. Driving habits, driving conditions, road conditions, and
vehicle maintenance all play a part in the tread life of a tire. If a tire does
not reach the warranted mileage, and the owner of the tires has complied
with the terms and conditions of the warranty, Michelin will replace the
tires as described under “How Replacement Charges are calculated”.
MICHELIN
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