2019 DODGE JOURNEY STARTING & OPERATING

CAUTION!
•It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to the
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.
• If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
DEALER SERVICE
An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE: Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Plan” for further information.
NOTE: Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
322 SERVICING AND MAINTENANCE

American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade) — 2.4L Engine
Mopar SAE 5W-20 engine oil or equivalent Pennzoil or
Shell Helix is recommended for all operating temperatures.
This engine oil improves low temperature starting and
vehicle fuel economy.The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on the
engine oil filler cap location, refer to “Engine Compart-
ment” in “Servicing And Maintenance”.
Lubricants that do not have both, the engine oil certifica-
tion mark and the correct SAE viscosity grade number
should not be used.
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix Ultra or
equivalent is recommended for all operating temperatures.
This engine oil improves low temperature starting and
vehicle fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
NOTE:
Mopar SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil, Shell Helix
Ultra or equivalent may be used when SAE 5W-20 engine
oil meeting MS-6395 is not available.
8
SERVICING AND MAINTENANCE 323

This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual. To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
348 SERVICING AND MAINTENANCE

Summer tires do not contain the all season designation or
mountain/snowflake symbol on the tire sidewall. Use
Summer tires only in sets of four; failure to do so may
adversely affect the safety and handling of your vehicle.
WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
358 SERVICING AND MAINTENANCE

WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.
FUEL REQUIREMENTS
These engines are designed to meet all
emissions regulations and provide opti-
mum fuel economy and performance
when using high quality unleaded
“Regular” gasoline having a posted oc-
tane number of 87 as specified by the
(R+M)/2 method. The use of higher
octane “Premium” gasoline is not required, as it will not
provide any benefit over “Regular” gasoline in these
engines.
While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a
cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before consider-
ing service for the vehicle.
Reformulated Gasoline
Many areas of the country require the use of cleaner
burning gasoline referred to as “Reformulated Gasoline”.
Reformulated gasoline contains oxygenates and are specifi-
cally blended to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended. Prop-
erly blended reformulated gasoline will provide improved
performance and durability of engine and fuel system
components.
Materials Added To Fuel
Besides using unleaded gasoline with the proper octane
rating, gasolines that contain detergents, corrosion and
stability additives are recommended. Using gasolines that
9
TECHNICAL SPECIFICATIONS 375

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
500 CUSTOMER ASSISTANCE

Sentry KeyKey Programming .........................28
Sentry Key (Immobilizer) ......................27
Sentry Key Replacement ......................28
Service Assistance ......................... .496
Service Contract .......................... .498
Service Manuals .......................... .500
Settings Personal .............................. .388
Shift Lever Override ....................... .304
Shoulder Belts ............................ .177
Signals, Turn .....................66, 154, 226, 282
Snow Chains (Tire Chains) ....................362
Snow Tires .............................. .358
Spare Tires .....................290, 358, 359, 360
Spark Plugs ............................. .382
Specifications Fuel (Gasoline) ......................... .382
Oil.................................. .382
Speed Control Cancel ............................... .249
Resume .............................. .249
Speed Control (Cruise Control) .................246
Starting ............................. .229, 230
Automatic Transmission ....................229 Button
.................................22
Cold Weather .......................... .231
Engine Fails To Start ..................... .232
Starting And Operating ...................229, 230
Starting Procedures ..................... .229, 230
Steering ..................................56
Column Controls .........................63
Power ............................ .244, 245
Tilt Column .............................56
Wheel, Heated ...........................57
Wheel, Tilt ..............................56
Steering Wheel Audio Controls .................414
Steering Wheel Mounted Sound System Controls . . . .414
Storage ................................. .120
Storage, Vehicle ........................... .100
Stuck, Freeing ............................ .305
Sunglasses
Storage......................... .131
Sun Roof ............................ .105, 107
Sun Visor Extension .........................63
Supplemental Restraint System – Air Bag ..........190
Sway Control, Trailer ....................... .262
Synthetic Engine Oil ....................... .324
Taillights ................................ .282
Telescoping Steering Column ...................56
514 INDEX