2019 DODGE JOURNEY ESP

WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
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You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect
Phone will then send the corresponding phone number
associated with the phonebook entry, as tones over the
phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored in the dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could push the Voice Command
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and Detailed
Voice Response Length.
1. Press the “Settings” button on the touchscreen.
2. Press the “Voice” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you of
your phone and network status when you are attempting
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Things You Should Know About Your Uconnect
Phone
Voice Command
For the best performance:
•Adjust the rearview mirror to provide at least ½ inch (1
cm) gap between the overhead console (if equipped) and
the mirror.
• Always wait for the beep before speaking.
• Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Ensure that no one other than you is speaking during a
voice command period. Performance is maximized under:
•
Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Condition
WARNING!
ALWAYS drive safely with your hands on the wheel.
You have full responsibility and assume all risks
related to the use of the Uconnect features and appli-
cations in this vehicle. Only use Uconnect when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith,” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.” 7. Storing Dial tones in contact names is possible but only
the first number encountered in a contact name will be
sent. For example, if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password,” only the Home number will be sent.
8. If your phone does not support phonebook download or call log download over Bluetooth, then these commands
will return a response that the contact does not exist in
the phonebook.
9. Emergency and Towing assistance are contacts that have been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.
NOTE: Available Voice Commands are shown in bold face
and underlined in the gray shaded boxes.
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NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. Messaging commands only work if the Uconnect system is equipped with this feature and the mobile phone
supports messaging over Bluetooth. 5. You can replace “248 555 1212” with any phone number
supported by your Mobile phone.
6. You can replace “4” with any message number shown on the screen.
7. If your phone does not support phonebook download or call log download over Bluetooth then these commands
will return a response that the contact does not exist in
the phonebook.
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General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user ’s
authority to operate the equipment.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the an-
tenna, it is recommended that the radio volume be turned
down or off during mobile phone operation when not
using Uconnect (if equipped).
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Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and recommen-
dations, which reflect the consensus of the scientific com-
munity.
The radio manufacturer believes the internal wireless radio
is safe for use by consumers. The level of energy emitted is
far less than the electromagnetic energy emitted by wire-
less devices such as mobile phones. However, the use of
wireless radios may be restricted in some situations or
environments, such as aboard airplanes. If you are unsure
of restrictions, you are encouraged to ask for authorization
before turning on the wireless radio.The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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When you push the Uconnect Voice Commandbutton,
you hear a beep. The beep is your signal to give a
command.
If no command is spoken the system says one of two
responses:
• I didn’t understand
• I didn’t get that, etc.
If a command is not spoken a second time, the system will
respond with an error and give some direction as what can
be said based on the context you are in. After three
consecutive failures of a spoken command the VR session
will end.
Pushing the Uconnect Voice Command
button while
the system is speaking is known as “barging in.” The
system will be interrupted, and after the beep, you can say
a command. This becomes helpful once you start to learn
the options.
NOTE: At any time, you can say the words “Cancel” or
“Help.”
These commands are universal and can be used from any
menu. All other commands can be used depending upon
the active application. When using this system, you should speak clearly and at a
normal speaking volume.
The system best recognizes your speech if the windows are
closed, and the heater/air conditioning fan is set to low.
At any point, if the system does not recognize one of your
commands, you will be prompted to repeat it.
To hear available commands, push the Uconnect Voice
Command
button and say “Help.” You hear available
commands for the screen displayed.
Natural Speech
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would
like to.”
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly Smith.”
For multiple inputs in the same phrase or sentence, the
system identifies the topic or context and provides the
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