
The Uconnect Phone is fully integrated with the vehicles
audio system. The volume of the Uconnect Phone can be
adjusted either from the radio volume control knob or from
the steering wheel radio control (right switch), if so
equipped.
Operation
Voice commands can be used to operate the Uconnect
Phone and to navigate through the Uconnect Phone menu
structure. Voice commands are required after most
Uconnect Phone prompts. There are two general methods
for how Voice Command works:
1. Say compound commands like “Call John Smith mo-bile.”
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
• Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt. •
For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following com-
pound command can be said: “Call John Smith mobile.”
• For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for it.
For example, you can use the compound command form
voice command “Search for John Smith,” or you can
break the compound command form into two voice
commands: “Search Contact” and when asked “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as if
speaking to someone sitting a few feet/meters away
from you.
Natural Speech
Your Uconnect Phone Voice system uses a Natural Lan-
guage Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would
like to.”
452 MULTIMEDIA

The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly Smith.”
For multiple inputs in the same phrase or sentence, the
system identifies the topic or context and provides the
associated follow-up prompt such as “Who do you want to
call?” in the case where a phone call was requested but the
specific name was not recognized.
The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”
button on your steering wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect Phone from idle, simply push the
Phone
button (if active) on your steering wheel and
say a command or say “help.” All Uconnect Phone
sessions begin with a push of the VR button or the
Phone
button (if active) on the radio control head. Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button
or Phonebutton
(if active) on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must pair your
compatible Bluetooth enabled mobile phone.
NOTE:
• You must have Bluetooth enabled on your mobile phone
to complete this procedure.
• The vehicle must be in PARK.
To complete the pairing process, you will need to reference
your mobile phone Owner’s Manual. The Uconnect web-
site may also provide detailed instructions for pairing.
1. Press the “Phone” button on the touchscreen to begin.
10
MULTIMEDIA 453

•SMS Message Viewer
Dial By Saying A Number
1. Push the Phonebutton to begin.
2. After the “Listening” prompt and the following beep,
say “Dial 248-555-1212.”
3. The Uconnect Phone will dial the number 248-555-1212.
Call By Saying A Phonebook Name
1. Push the “VR” button on your steering wheel to begin.
2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
Call Controls
The touchscreen allows you to control the following call
features:
•Answer
• End
• Ignore •
Hold/unhold
• Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together
Touch-Tone Number Entry
1. Press the “Phone” button on the touchscreen.
2. Press the “Dial” button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter
the number and press “Call.”
To send a touch-tone using Voice Recognition (VR), push
the Voice Command
button on your steering wheel
while in a call and say “Send 1234#” or you can say
“Send Voicemail Password” if Voicemail password is
stored in your mobile phonebook. 10
MULTIMEDIA 461

Recent Calls
You may browse up to 34 of the most recent of each of the
following call types:
•Incoming Calls
• Outgoing Calls •
Missed Calls
• All Calls
These can be accessed by pressing the “recent calls” button
on the touchscreen on the Phone main screen.
You can also push the Phone
button and say “Show
my incoming calls” from any screen and the Incoming
calls will be displayed.
You can also push the Phonebutton and say “Show
my recent calls” from any screen and the All calls screen
will be displayed.
NOTE: Incoming can also be replaced with “Outgoing,”
“Recent” or “Missed.”
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone
button on the steering wheel to accept
the call. You can also press the “answer” button on the
touchscreen or press the caller ID box.Recent Calls
462 MULTIMEDIA

Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Push the Phone
button on the steering
wheel, or press the “answer” button on the touchscreen,
or caller ID box, to place the current call on hold and
answer the incoming call.
NOTE: The Uconnect Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the “Hold” button
on the Phone main screen, then dial a number from the
dialpad, recent calls, SMS Inbox or from the phonebooks.
To go back to the first call, refer to “Toggling Between
Calls” in this section. To combine two calls, refer to “Join
Calls” in this section.
Place/Retrieve A Call From Hold
During an active call, press the “Hold” button on the
Phone main screen.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the “Swap” button on the Phone main screen. Only
one call can be placed on hold at a time.
You can also push the Phone
button to toggle between
the active and held phone call.
Join Calls
When two calls are in progress (one active and one on
hold), press the “Join Calls” button on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily push the Phone
button or press the “end” button on the touchscreen.
Only the active call(s) will be terminated and if there is
a call on hold, it will become the new active call. 10
MULTIMEDIA 463

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith,” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.” 7. Storing Dial tones in contact names is possible but only
the first number encountered in a contact name will be
sent. For example, if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password,” only the Home number will be sent.
8. If your phone does not support phonebook download or call log download over Bluetooth, then these commands
will return a response that the contact does not exist in
the phonebook.
9. Emergency and Towing assistance are contacts that have been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.
NOTE: Available Voice Commands are shown in bold face
and underlined in the gray shaded boxes.
10
MULTIMEDIA 475

Sentry KeyKey Programming .........................28
Sentry Key (Immobilizer) ......................27
Sentry Key Replacement ......................28
Service Assistance ......................... .496
Service Contract .......................... .498
Service Manuals .......................... .500
Settings Personal .............................. .388
Shift Lever Override ....................... .304
Shoulder Belts ............................ .177
Signals, Turn .....................66, 154, 226, 282
Snow Chains (Tire Chains) ....................362
Snow Tires .............................. .358
Spare Tires .....................290, 358, 359, 360
Spark Plugs ............................. .382
Specifications Fuel (Gasoline) ......................... .382
Oil.................................. .382
Speed Control Cancel ............................... .249
Resume .............................. .249
Speed Control (Cruise Control) .................246
Starting ............................. .229, 230
Automatic Transmission ....................229 Button
.................................22
Cold Weather .......................... .231
Engine Fails To Start ..................... .232
Starting And Operating ...................229, 230
Starting Procedures ..................... .229, 230
Steering ..................................56
Column Controls .........................63
Power ............................ .244, 245
Tilt Column .............................56
Wheel, Heated ...........................57
Wheel, Tilt ..............................56
Steering Wheel Audio Controls .................414
Steering Wheel Mounted Sound System Controls . . . .414
Storage ................................. .120
Storage, Vehicle ........................... .100
Stuck, Freeing ............................ .305
Sunglasses
Storage......................... .131
Sun Roof ............................ .105, 107
Sun Visor Extension .........................63
Supplemental Restraint System – Air Bag ..........190
Sway Control, Trailer ....................... .262
Synthetic Engine Oil ....................... .324
Taillights ................................ .282
Telescoping Steering Column ...................56
514 INDEX

Tie Down Hooks, Cargo......................112
Tilt Steering Column .........................56
Time Delay Headlight ...............................65
Tire And Loading Information Placard ............347
Tire Markings ............................ .341
Tires ..................... .226, 351, 358, 359, 365
Aging (Life Of Tires) ..................... .355
Air Pressure ........................... .351
Chains ............................... .362
Changing .......................... .290, 341
Compact Spare ......................... .359
General Information ................351, 358, 359
High Speed ............................ .353
Inflation Pressure ....................... .352
Jacking ............................... .341
Life Of Tires ........................... .355
Load Capacity ...................... .347, 348
Pressure Monitoring System (TPMS) ........151, 168
Quality Grading ........................ .365
Radial ............................... .353
Replacement ........................... .356
Rotation .............................. .363
Safety ............................ .341, 351
Sizes ................................ .343Snow Tires
............................ .358
Spare Tires ...................290, 358, 359, 360
Spinning .............................. .354
Trailer Towing .......................... .267
Tread Wear Indicators .....................355
Wheel Nut Torque ....................... .373
Tire Safety Information ...................... .341
Tongue Weight/Trailer Weight .................265
To Open Hood ........................... .107
Towing ................................. .260
Disabled Vehicle ........................ .306
Guide ................................ .264
Recr
eational ........................... .272
Weight ............................... .264
Towing Behind A Motorhome ..................272
Traction ................................ .273
Traction Control .......................... .167
Trailer Towing ............................ .260
Cooling System Tips ..................... .271
Hitches ............................... .263
Minimum Requirements ....................266
Tips ................................. .270
Trailer And Tongue Weight ..................265
Wiring ............................... .268
Trailer Towing Guide ....................... .264
12
INDEX 515