
To activate the Uconnect Phone from idle, simply push the
Phone
button (if active) on your steering wheel and
say a command or say “help.” All Uconnect Phone
sessions begin with a push of the VR button or the
Phone
button (if active) on the radio control head.
Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button
or Phonebutton
(if active) on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must pair your
compatible Bluetooth enabled mobile phone.
To complete the pairing process, you will need to reference
your mobile phone Owner’s Manual. The Uconnect web-
site may also provide detailed instructions for pairing.
NOTE:
• You must have Bluetooth enabled on your phone to
complete this procedure. •
The vehicle must be in PARK.
1. You can do either of the following: a. Push the SETTINGS button on the faceplate, pagedown to the “Phone/Bluetooth” button on the touch-
screen, press it and you see the Paired Phones screen.
If there are no paired phones you will see
as the first device name.
b. Push the MORE button on the faceplate, then press the “Phone” button on the touchscreen and you will
go to the Uconnect Phone main screen. Press the
“Settings” button on the touchscreen. If there are no
phones currently paired a pop-up appears. If you
select Yes, you go the Paired Phones screen, if you
select No, you return to the Uconnect Phone main
menu.
2. At the Paired Phones screen press the “Add Device” button on the touchscreen and a pop-up with instruc-
tions appears.
3. Search for available devices on your Bluetooth enabled mobile phone. When prompted on the phone, select the
“Uconnect” device and enter the PIN.10
MULTIMEDIA 435

•Dial by pressing in the number
• Voice Commands (Dial by Saying a Number, Call by
Saying a Phonebook Name, Redial, or Call Back)
• Mobile Phonebook
• Recent Call Log
NOTE: All of the above operations except Redial can be
done with one call or less active.
Dial By Saying A Number
1. Push the Phonebutton to begin.
2. After the “Listening” prompt and the following beep, say “Dial 248-555-1212.”
3. The Uconnect Phone will dial 248-555-1212.
Call By Saying A Phonebook Name
1. Push the “VR” button on your steering wheel to begin.
2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
Call Controls
The touchscreen allows you to control the following call
features:
•Answer
• End
• Ignore
• Hold/unhold
• Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together
Touch-Tone Number Entry
1. Press the “Phone” button on the touchscreen.
2. Press the “Dial” button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreen to enter
the number and press “Call.”
10
MULTIMEDIA 439

To send a touch tone using Voice Recognition (VR), push
the Voice Command
button while in a call and say
“1234#” or you can say “Send Voicemail Password” if
Voicemail password is stored in your mobile phone-
book.
Recent Calls
You may browse up to 34 of the most recent of each of the
following call types:
• Incoming Calls
• Outgoing Calls
• Missed Calls
• All Calls
These can be accessed by touching the recent calls button
on the touchscreen on the Phone main screen.
You can also push the Phone
button and say “Show
my incoming calls” from any screen and the Incoming
calls will be displayed.
NOTE: Incoming can also be replaced with “Outgoing”,
“Recent” or “Missed.”
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system, if
on, and will display a pop-up showing Answer or Ignore.
Press the Answer button on the touchscreen or push the
Phone
button on the steering wheel to accept the call.
Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Uconnect Phone will then interrupt the
vehicle audio system, if on, and will display a pop-up
showing Answer, Ignore or Transfer. Push the Phone
button to place the current call on hold and answer
the incoming call.
NOTE: The Uconnect Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
440 MULTIMEDIA

The Uconnect Phone is fully integrated with the vehicles
audio system. The volume of the Uconnect Phone can be
adjusted either from the radio volume control knob or from
the steering wheel radio control (right switch), if so
equipped.
Operation
Voice commands can be used to operate the Uconnect
Phone and to navigate through the Uconnect Phone menu
structure. Voice commands are required after most
Uconnect Phone prompts. There are two general methods
for how Voice Command works:
1. Say compound commands like “Call John Smith mo-bile.”
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
• Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt. •
For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following com-
pound command can be said: “Call John Smith mobile.”
• For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for it.
For example, you can use the compound command form
voice command “Search for John Smith,” or you can
break the compound command form into two voice
commands: “Search Contact” and when asked “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as if
speaking to someone sitting a few feet/meters away
from you.
Natural Speech
Your Uconnect Phone Voice system uses a Natural Lan-
guage Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would
like to.”
452 MULTIMEDIA

The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly Smith.”
For multiple inputs in the same phrase or sentence, the
system identifies the topic or context and provides the
associated follow-up prompt such as “Who do you want to
call?” in the case where a phone call was requested but the
specific name was not recognized.
The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”
button on your steering wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect Phone from idle, simply push the
Phone
button (if active) on your steering wheel and
say a command or say “help.” All Uconnect Phone
sessions begin with a push of the VR button or the
Phone
button (if active) on the radio control head. Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button
or Phonebutton
(if active) on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must pair your
compatible Bluetooth enabled mobile phone.
NOTE:
• You must have Bluetooth enabled on your mobile phone
to complete this procedure.
• The vehicle must be in PARK.
To complete the pairing process, you will need to reference
your mobile phone Owner’s Manual. The Uconnect web-
site may also provide detailed instructions for pairing.
1. Press the “Phone” button on the touchscreen to begin.
10
MULTIMEDIA 453

•SMS Message Viewer
Dial By Saying A Number
1. Push the Phonebutton to begin.
2. After the “Listening” prompt and the following beep,
say “Dial 248-555-1212.”
3. The Uconnect Phone will dial the number 248-555-1212.
Call By Saying A Phonebook Name
1. Push the “VR” button on your steering wheel to begin.
2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
Call Controls
The touchscreen allows you to control the following call
features:
•Answer
• End
• Ignore •
Hold/unhold
• Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together
Touch-Tone Number Entry
1. Press the “Phone” button on the touchscreen.
2. Press the “Dial” button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter
the number and press “Call.”
To send a touch-tone using Voice Recognition (VR), push
the Voice Command
button on your steering wheel
while in a call and say “Send 1234#” or you can say
“Send Voicemail Password” if Voicemail password is
stored in your mobile phonebook. 10
MULTIMEDIA 461

Recent Calls
You may browse up to 34 of the most recent of each of the
following call types:
•Incoming Calls
• Outgoing Calls •
Missed Calls
• All Calls
These can be accessed by pressing the “recent calls” button
on the touchscreen on the Phone main screen.
You can also push the Phone
button and say “Show
my incoming calls” from any screen and the Incoming
calls will be displayed.
You can also push the Phonebutton and say “Show
my recent calls” from any screen and the All calls screen
will be displayed.
NOTE: Incoming can also be replaced with “Outgoing,”
“Recent” or “Missed.”
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone
button on the steering wheel to accept
the call. You can also press the “answer” button on the
touchscreen or press the caller ID box.Recent Calls
462 MULTIMEDIA

Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Push the Phone
button on the steering
wheel, or press the “answer” button on the touchscreen,
or caller ID box, to place the current call on hold and
answer the incoming call.
NOTE: The Uconnect Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the “Hold” button
on the Phone main screen, then dial a number from the
dialpad, recent calls, SMS Inbox or from the phonebooks.
To go back to the first call, refer to “Toggling Between
Calls” in this section. To combine two calls, refer to “Join
Calls” in this section.
Place/Retrieve A Call From Hold
During an active call, press the “Hold” button on the
Phone main screen.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the “Swap” button on the Phone main screen. Only
one call can be placed on hold at a time.
You can also push the Phone
button to toggle between
the active and held phone call.
Join Calls
When two calls are in progress (one active and one on
hold), press the “Join Calls” button on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily push the Phone
button or press the “end” button on the touchscreen.
Only the active call(s) will be terminated and if there is
a call on hold, it will become the new active call. 10
MULTIMEDIA 463