REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this Limited
Warranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 12 months
from the date of tire manufacture), whichever occurs first. During the free
replacement period, mounting and balancing are included free of charge.
To determine the replacement price after the free tire replacement period,
the percent of used tread wear is multiplied by the current selling price
for the replacement tire(s). The appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be added to the adjustment
replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
discretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited Warranty, it will be
covered by the manufacturer ’s warranty, if any, given on that tire at that
time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an
authorized Bridgestone Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages underTire Dealers) or the internet at
www.bridgestonetire.comfor the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or in Canada from
province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone North American
Tire, LLC disclaims all other warranties, including but not limited to the
implied warranties of merchantability and fitness for a particular pur-
pose and any liability for incidental and consequential damages, loss of
time, loss of vehicle use, or inconvenience. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
BRIDGESTONE® - FIRESTONE®
83
AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITA-
TIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO
THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS
LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. SOME U.S. STATES AND/OR CANA-
DIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM U.S. STATE TO STATE AND/OR CANA-
DIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CTA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHOR-
ITY TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE
OR AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY. IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIM-
ITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY THAT TIRE FAILURES
CAN OR CANNOT HAPPEN.
4. CTA’S OBLIGATIONS
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Warranty become the property of CTA.
5. OWNER’S OBLIGATIONS
To make an eligible claim under this Warranty, the owner must present
a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
CONTINENTAL TIRE
90
Tire Manufacturer Contact Information
CountryCompany AddressTelephone Number
ARGENTINA Geveco S.A.Av. Triunvirato 3460, Capital
Federal 1427, Buenos Aires, ARGENTINA +54114 555 4050
AUSTRALIA Sumitomo Rubber Australia
Pty Ltd 32 Riverside Road, Chipping
Norton, NSW. 2170,AUSTRALIA +61 2 8774 2905
BAHRAIN International Tire Centre P.O. BOX 47036, Doha,
Q ATA R+974 40157001
BRAZIL Sumitomo Rubber Do Brasil
Ltda. Rua Euripedes Garcez do
Nascimento, 523- Ahu,Curitiba Parana, CEP: 80540-280, BRAZIL +55 41 3060 9250
CANADA Sumitomo Rubber North
America, Inc. 8656 Haven Avenue, Rancho
Cucamonga, CA 91730, USA +1 800 723 2553
CHILE Neumaticos del Pacifico Carlos Salas Herrera N°4165
Conchali, Santiago, CHILE +562 734 4900
CHINA Sumitomo Rubber (China),
Ltd. Riverside Industrial Park,
Jiangsu Province Changshu
Economic Development Zone, P.R. CHINA +86 512 5269 0502
COLOMBIA Com. De Llantas Unidas Zona Franca del Pacífico,
Carretera Yumbo - AeropuertoKm. 6, COLUMBIA +57 2 2802000
FALKEN TIRE CORPORATION
11 0
CountryCompany AddressTelephone Number
COSTA RICA FanastContiguo al parqueo de
Hipermás, San Sebastian -
P.O. Box 912-1000 San José, COSTA RICA +506 2227
1111
ECUADOR Sumitomo Corp. Del Ecuador Av. Amazonas 4080 Y
Naciones Unidas, Edif. PuertaDel Sol Torre A - Piso 7, ECUADOR +593 22261751
EGYPT BARAKAT BROTHERS
COMPANY 6ST Toot Ankh Amoon,
Samoha, Alexandria, EGYPT +20 2 034205353
FRANCE Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
GERMANY Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
GREAT BRITAIN Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
IRAN Nagina Marketing FZCO P.O. BOX 2131, Dubai, UAE +98 971 4 3327701
ISRAEL Autoluxe Tires (Israel) LTD. 25 Hamelacha Street,Park
Afeq,rRosh Haayin, 48091,ISRAEL +972 3 90296
IRAQ DIJLAT AL-KHAIR for General
trading Ltd. Khanaqa market (commercial
center), 1st floor, flat No.2, Sulaymaniyah, IRAQ +964 7901946744
ITALY Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
FALKEN TIRE CORPORATION
111
CountryCompany AddressTelephone Number
JAPAN Sumitomo Rubber Industry,
LT D 3-6-9 Wakinohama-cho,
Chuo-ku, Kobe, Hyogo 651-0072, JAPAN +81 78 265 5626
JORDAN Jarash Trading Co. P.O. BOX 621100, AMMAN
11162, JORDAN +962 6 4637290
KUWAIT Al Ghannam Tires Center CO.
WLL P.O. BOX 26191,
SAFAT,13122, KUWAIT +965 24830915
LEBANON PROLACHalat Naher Ibrahim, Beirut,
LEBANON +961 9 478170
LIBYA AL SUHOULPO Box 70786 Tripoli, LIBYA +218 21 360 61 88
MEXICO TBC de Mexico, S.A. d C.V. Eje 114 No.150, Zona
Industrial San Luis Potosi,
S.L.P. C.P. 78395, MEXICO +1 800 288 5526
MOROCCO Pnuematique Ennor DERB MOULAY CHRIF - N
176/178 - BD, IBNOU ELOUANAN - HAYMOHAMMADI,
CASABLANCA, MOROCCO +212 522628303
NEW ZEALAND O.T.R. International (NZ) Ltd 415 East Tamaki Road, PO
Box 51110 Pakuranga,
Auckland, NEW ZEALAND +64 09 272 1830
OMAN Oman Gulf Enterprises P.O. BOX 421, POSTAL
CODE : 118, Al Hamriya,SULTANATE OF OMAN +968 24787815
PERU Lima Caucho S.A. Carretera Central N 349 Km.1
Santa Anita, Lima 43, PERU +51 1 317 0500
FALKEN TIRE CORPORATION
11 2
CountryCompany AddressTelephone Number
POLAND Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
QATAR International Tire Centre P.O. BOX 51, DOHA, QATAR +974 40157001
SAUDI ARABIA Al Howail GroupP.O. Box 7580, Damman
31472, SAUDI ARABIA +966 3 8091796
SOUTH AFRICA Stamford Tyres (Africa) (Pty)
Ltd 8 Ferrule Avenue, Montague
Gardens, 7441 Cape Town, SOUTH AFRICA +27 21 790 1302
SPAIN Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
TURKEY Abudulkadir Özcan Otomoti Kaz m karabekir Cad. Özcan
Plaza No:124, 06060 Dişkap ,
Ankara, TURKEY +90 0312 3093030
UAE Wolfe Tyres Batteries and
Accessories LLC P.O. BOX 325, AL Gurg Tower
No:1, Baniyas Road, Deira Creek, Dubai- UAE + +971 4 3378731
UNITED STATES Sumitomo Rubber North
America, Inc. 8656 Haven Avenue, Rancho
Cucamonga, CA 91730, USA +1 800 723 2553
YEMEN Bin Sharaf Tire Trading Ring Road, Sana’a,
REPUBLIC OF YEMEN +967 1265300
FALKEN TIRE CORPORATION
11 3
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information. When service is
required:
1. Contact a participating Michelin tire retailer listed in your local yellowpages.
2.
If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone number listed for your area on page
184.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT
IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE OF THE PURCHASED PROD-
UCT AGAINST MICHELIN NORTH AMERICA, INC. AND ITS AGENTS,
EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER CORPORA-
TIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCES-
SORS OR ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN”)
SHALL BE SUBJECT TO BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate claims, disputes and controversies
arising out of or in connection with this limited warranty or the marketing,
sale or performance of the purchased product in court, but prefer to resolve
any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court
upon election of arbitration by either party. Therefore, you and Michelin
agree that all claims, disputes, and controversies between you and Michelin
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any claims
arising out of or in connection with the marketing, sale or performance of the
purchased product, including but not limited to claims for consumer fraud or
brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by
MICHELIN
165