2019 DODGE DURANGO SRT maintenance

Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may beused, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended for leather
upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition. NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather upholstery, as
damage to the upholstery may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
8
SERVICING AND MAINTENANCE 451

▫Navigation (4C NAV) ....................537
▫ SiriusXM Guardian (4C/4C NAV) —
If Equipped .......................... .538
▫ Register (4C/4C NAV) ...................539
▫ Vehicle Health Report/Alert (4C/4C NAV) .....539
▫ Mobile App (4C/4C NAV) ................539
▫ SiriusXM Travel Link (4C NAV) .............540
▫ Siri Eyes Free — If Equipped ..............541▫
Do Not Disturb ....................... .542
▫ Android Auto — If Equipped ..............542
▫ Apple CarPlay — If Equipped ..............543
▫ General Information .....................544
▫ Additional Information ...................545
 CD/DVD DISC MAINTENANCE ............545
10
MULTIMEDIA 465

Send & Go
Vehicle Finder
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn & Lights
Roadside Assistance Call
Vehicle Health Reports**
Vehicle Health Alert**
Performance Pages Plus**
**If vehicle is equipped.
Register (4C/4C NAV)
To unlock the full potential of SiriusXM Guardian in your
vehicle, you must activate your SiriusXM Guardian ser-
vices.
1. Press the Apps icon on the bottom of your in-vehicletouchscreen.
2. Select the Activate Services icon from your list of apps. 3. Select “Customer Care” to speak with a SiriusXM
Guardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
• U.S. residents visit: www.siriusxm.com/guardian.
• Canadian residents visit: www.siriusxm.ca/guardian.
Vehicle Health Report/Alert (4C/4C NAV)
Your vehicle will send you a monthly email report, which
summarizes the performance of your vehicle’s key systems
so you can stay on top of your vehicle’s maintenance needs
if you are registered for SiriusXM Guardian. Your vehicle
will also send you Vehicle Health Alerts when it detects
issues with its key systems that need your attention. For
further information, refer to your Uconnect Owner ’s
Manual Supplement.
Mobile App (4C/4C NAV)
You’re only a few steps away from using remote com-
mands and sending a destination from your phone to your
vehicle.
10
MULTIMEDIA 539

Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
•U.S. residents visit www.DriveUconnect.com or call:
1-877-855-8400(24 hours a day 7 days a week)
• Canadian residents visit www.DriveUconnect.ca or call:
1-800-465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents visit www.siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
• Handle the disc by its edge; avoid touching the surface.
• If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
• Do not apply paper or tape to the disc; avoid scratching
the disc.
• Do not use solvents such as benzene, thinner, cleaners,
or anti-static sprays.
• Store the disc in its case after playing.
• Do not expose the disc to direct sunlight.
• Do not store the disc where temperatures may become
too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 545

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
548 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manualsmake it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
552 CUSTOMER ASSISTANCE

About Your Brakes........................ .455
Adaptive Cruise Control (ACC) (Cruise Control) . . . .286
Adding Engine Coolant (Antifreeze) .............417
Adding Fuel ............................. .331
Additives, Fuel ........................... .457
Adjust Down .............................. .50, 52
Forward ............................ .50, 52
Rearward ........................... .50, 52
Up ................................ .50, 52
Air Bag Air Bag Operation ....................... .216
Air Bag Warning Light .....................213
Driver Knee Air Bag ..................... .217
Enhanced Accident Response .............223, 390
Event Data Recorder (EDR) .................390
If Deployment Occurs .....................222
Knee Impact Bolsters ..................... .217
Maintaining Your Air Bag System .............224
Maintenance ........................... .224
Redundant Air Bag Warning Light ............214
Side Air Bags .......................... .217
Transporting Pets ....................... .250
Air Bag Light ...................... .154, 213, 251
Air Cleaner, Engine (Engine Air Cleaner Filter) ......403Air Conditioner Maintenance
..................403
Air Conditioner Refrigerant ................403, 404
Air Conditioner System ..................... .403
Air Conditioning ............................93
Rear ..................................91
Air Conditioning Filter ....................97, 405
Air Conditioning, Operating Tips ................96
Air Conditioning System ......................94
Air Filter ............................... .403
Air Pressure Tires................................. .434
Alarm Arm The System ...................... .32, 33
Disarm The System ........................32
Rearm The System ........................
33
Security Alarm ......................... .158
Alarm System Security Alarm ...........................32
All Wheel Drive (AWD) ..................... .281
Alterations/Modifications Vehicle .................................6
Android Auto ............................ .542
Antifreeze (Engine Coolant) ................416, 460
Disposal .............................. .418
Anti-Lock Brake System (ABS) .................170
554 INDEX

Caps, FillerOil (Engine) ..................... .398, 401, 402
Radiator (Coolant Pressure) .................418
Carbon Monoxide Warning ................251, 460
Cargo Area Cover ......................... .107
Cargo Compartment ....................... .107
Light ................................ .107
Luggage Carrier ........................ .128
Cargo Light ............................. .107
Cargo Tie-Downs .......................... .108
Car Washes .............................. .448
Cellular Phone ........................... .530
Center High Mounted Stop Light ...............364
Chains, Tire ............................. .444
Changing A Flat Tire ....................... .423
Chart, Tire Sizing .......................... .425
Check Engine Light (Malfunction Indicator Light). . . .166
Checking Your Vehicle For Safety ...............250
Checks, Safety ............................ .250
Child Restraint ........................... .225
Child Restraints Booster Seats ........................... .228
Child Seat Installation .....................244
How To Stow An unused ALR Seat Belt ........241
Infant And Child Restraints .................227 Locating The LATCH Anchorages
.............234
Lower Anchors And Tethers For Children .......231
Older Children And Child Restraints ...........228
Seating Positions ........................ .230
Child Safety Locks ..........................40
Clean Air Gasoline ........................ .457
Cleaning Wheels ............................... .443
Climate Control ............................82
Automatic ..............................83
Cold Weather Operation ..................... .263
Compact Disc (CD) Maintenance ................545
Compact Spare Tire ........................ .441
Contract,
Service.......................... .550
Cooling Pressure Cap (Radiator Cap) ............418
Cooling System ........................... .415
Adding Coolant (Antifreeze) .................417
Coolant Level .......................... .418
Cooling Capacity ........................ .460
Disposal Of Used Coolant ..................418
Drain, Flush, And Refill ....................416
Inspection ......................... .415, 418
Points To Remember ..................... .419
Pressure Cap ........................... .418
Radiator Cap .......................... .418
556 INDEX