2019 DODGE DURANGO emergency towing

WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
NOTE: This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will come on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Hood Open Warning Light
This warning light will illuminate when the hood is left
open and not fully closed.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 161

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further information) to
select a lower gear. Under these conditions, using a lower
gear will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm. Normal
operation will resume once the transmission temperature
has risen to a suitable level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE posi-
tion) enables full manual control of transmission shifting
(also known as AutoStick mode; refer to “AutoStick” in this
section for further information). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
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STARTING AND OPERATING 279

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............372
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .372
 BULB REPLACEMENT ................... .378
▫ Replacement Bulbs .....................378
▫ Bulb Replacement ..................... .380
 FUSES ............................... .382
▫ General Information .....................383
▫ Underhood Fuses ..................... .384
 JACKING AND TIRE CHANGING ...........390
▫ Jack Location ........................ .391
▫ Spare Tire Stowage .....................392
▫ Spare Tire Removal .....................392
▫ Preparations For Jacking .................394
▫ Jacking Instructions .....................395 ▫
Road Tire Installation .................. .401
 JUMP STARTING ....................... .401
▫ Preparations For Jump Start ...............402
▫ Jump Starting Procedure ..................403
 IF YOUR ENGINE OVERHEATS .............404
 MANUAL PARK RELEASE .................405
 FREEING A STUCK VEHICLE ..............408
 TOWING A DISABLED VEHICLE ............409
▫ Rear Wheel Drive Models ................411
▫ All Wheel Drive Models ..................412
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .412
 EVENT DATA RECORDER (EDR) ............413
7

WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
(Continued)
CAUTION! (Continued)
reduce the risk of transmission failure during pro-
longed efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
“Starting And Operating”.
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IN CASE OF EMERGENCY 409

Towing Con-dition Wheels OFF
The Ground Rear-Wheel Drive Models All-Wheel
Drive ModelsWith Single-
Speed Trans- fer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONE If Transmission Is Operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max
speed
• 30 miles (48 km) maxdis-
tance
NOT AL- LOWED See Instructions in “Recre-
ational Towing” in “Starting And Operating”
•Transmission in PARK
• Transfer case in NEUTRAL
(N)
• Tow in forward direction
Wheel Lift Or
Dolly Tow Front
If Transmission Is Operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max
speed
• 30 miles (48 km) maxdis-
tance
NOT AL- LOWED NOT ALLOWED
Rear OK NOT AL-
LOWED NOT ALLOWED
Flatbed ALL BEST METHOD OK BEST METHOD
410 IN CASE OF EMERGENCY

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing or loading onto a flatbed truck.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Rear Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the transmission to NEUTRAL when the engine
is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
CAUTION!
•Towing faster than 30 mph (48 km/h) or farther than
30 miles (48 km) with rear wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30
miles (48 km), tow with the rear wheels OFFthe ground.
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IN CASE OF EMERGENCY 411

Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
All Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of the vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, vehicles with a two-speed transfer case may
be towed (in the forward direction, with ALLwheels on the
ground), IFthe transfer case is in NEUTRAL (N) and the
transmission is in PARK. Refer to “Recreational Towing” in
“Starting And Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer case have
no NEUTRAL position, and therefore mustbe towed will
all four wheels OFFthe ground.
CAUTION!
•Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
412 IN CASE OF EMERGENCY

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
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SERVICING AND MAINTENANCE 465