2019 DODGE DURANGO manual transmission

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

The following conditions must be met in order for HSA to
activate:
•The feature must be enabled.
• The vehicle must be stopped.
• Park brake must be off.
• Driver door must be closed.
• The vehicle must be on a sufficient grade.
• The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
• HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL. For vehicles equipped with a
manual transmission, if the clutch is pressed, HSA will
remain active.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur,
such as on minor hills or with a loaded vehicle, or
(Continued)
WARNING! (Continued)
while pulling a trailer. HSA is not a substitute for
active driving involvement. It is always the driver ’s
responsibility to be attentive to distance to other ve-
hicles, people, and objects, and most importantly brake
operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always
required while driving to maintain safe control of your
vehicle. Failure to follow these warnings can result in
a collision or serious personal injury.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
•If disabling HSA using your instrument cluster display,
refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
• If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
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SAFETY 177

For vehicles not equipped with an instrument cluster
display, perform the following steps:
1. Center the steering wheel (front wheels pointingstraight forward).
2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
6. Push the “ESC Off” button located in the lower switch bank below the climate control four times within 20
seconds. The “ESC Off Indicator Light” should turn on
and turn off two times.
7. Rotate the steering wheel back to center and then an additional slightly more than one-half turn to the right.
8. Turn the ignition to the OFF mode and then back to ON. If the sequence was completed properly, the “ESC Off
Indicator Light” will blink several times to confirm HSA
is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle. Also,
be certain to place the transmission in PARK.
• Failure to follow these warnings can result in a
collision or serious personal injury.
178 SAFETY

The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and MANUAL (AutoStick) shift posi-
tions. Manual shifts can be made using the AutoStick shift
control. Toggling the gear selector forward (-) or rearward
(+) while in the MANUAL (AutoStick) position (beside the
DRIVE position), or tapping the shift paddles (+/-), if
equipped, will manually select the transmission gear, and
will display the current gear in the instrument cluster.
Refer to “AutoStick” in this section for further information.NOTE:
If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the MANUAL (AutoStick, +/-) position
(beside the DRIVE position). In MANUAL (AutoStick)
mode, the transmission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK, RE-
VERSE, and NEUTRAL.
Transmission Gear Selector
1 – Lock Button
2 – Gear Selector
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CAUTION!
•Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
• When shifting into PARK, push the lock button on the
gear selector and firmly move the selector all the way
forward until it stops and is fully seated.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P), and is not
blinking.
• With brake pedal released, verify that the gear selector
will not move out of PARK. NOTE:
If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the MANUAL (AutoStick, +/-) position
(beside the DRIVE position). In MANUAL (AutoStick)
mode, the transmission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK, RE-
VERSE, and NEUTRAL.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK if you must exit the
vehicle.
278 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further information) to
select a lower gear. Under these conditions, using a lower
gear will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm. Normal
operation will resume once the transmission temperature
has risen to a suitable level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE posi-
tion) enables full manual control of transmission shifting
(also known as AutoStick mode; refer to “AutoStick” in this
section for further information). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
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STARTING AND OPERATING 279

(AutoStick) position will manually select the transmission
gear, and will display the current gear in the instrument
cluster as 1, 2, 3, etc.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at an authorized dealer). 1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
AutoStick
AutoStick is a driver-interactive transmission feature pro-
viding manual shift control, giving you more control of the
vehicle. AutoStick allows you to maximize engine braking,
280 STARTING AND OPERATING

eliminate undesirable upshifts and downshifts, and im-
prove overall vehicle performance. This system can also
provide you with more control during passing, city driv-
ing, cold slippery conditions, mountain driving, trailer
towing, and many other situations.
Operation
To activate AutoStick mode, move the gear selector into the
MANUAL (M) position (beside the DRIVE position), or tap
one of the shift paddles on the steering wheel (if equipped).
Tapping the (-) shift paddle (if equipped) to enter
AutoStick mode will downshift the transmission to the
next lower gear, while tapping (+) to enter AutoStick mode
will retain the current gear. The current transmission gear
will be displayed in the instrument cluster. In AutoStick
mode, you can use the gear selector (in the MANUAL
position), or the shift paddles (if equipped), to manually
shift the transmission. Tapping the gear selector forward (-)
while in the MANUAL (M) position, or tapping the (-) shift
paddle (if equipped), will downshift the transmission to
the next lower gear. Tapping the selector rearward (+) (or
tapping the (+) shift paddle, if equipped) will command an
upshift.NOTE:
The shift paddles (if equipped) may be disabled (or
re-enabled, as desired) using the Uconnect Personal Set-
tings.
In AutoStick mode, the transmission will shift up or down
when (+/-) is manually selected by the driver, unless an
engine lugging or overspeed condition would result. It will
remain in the selected gear until another upshift or down-
shift is chosen, except as described below.
• The transmission will automatically downshift as the
vehicle slows (to prevent engine lugging) and will
display the current gear.
• The transmission will automatically downshift to first
gear when coming to a stop. After a stop, the driver
should manually upshift (+) the transmission as the
vehicle is accelerated.
• You can start out, from a stop, in first or second gear.
Tapping (+) at a stop will allow starting in second gear.
Starting out in second gear can be helpful in snowy or
icy conditions.
• If a requested downshift would cause the engine to
over-speed, that shift will not occur.
• The system will ignore attempts to upshift at too low of
a vehicle speed.
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