TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform as
intended. Tires carry the weight of the vehicle, passengers, and cargo as
well as bear the forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original equipment tires
that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under inflated
tire will generate excessive heat build-up that will cause damage to the
internal structure and inner liner of the tire. Besides tire damage,
improper tire inflation pressures can also affect your vehicle’s ride and
handling, tire tread wear, and fuel economy. It is recommended to always
keep all of your tires, including the spare, at the vehicle manufacturer ’s
recommended inflation pressures and be sure to check the air pressure
monthly and before going on long road trips or carrying extra weight in
your vehicle.
Your vehicle’s tire placard and/or owner ’s manual will list the cold
inflation pressure(s) for your vehicle’s original equipment tires, including
the spare. The placard can be found on the driver ’s side door or door
jamb area. If you have questions about understanding your vehicle’s tire
placard, please refer to your owner ’s manual or ask a qualified tire
service professional.
Example of what your tire placard looks like:
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ROTATION AND WEAR
Falken recommends rotating your tires at least every 8,000 km (5,000
miles) and periodically inspecting your tires to make sure they are free of
road hazards (such as nails, screws, large wood splinters, etc.) that might
penetrate your tires causing them to lose air pressure and to ensure they
are wearing evenly. Common irregular wear patterns are: misalignment
wear, where the tire shows excessive outer or inner tread wear. Tire
sidewalls should also be inspected for cuts, snags, bruises, and weather
cracking. If any of these noted conditions are present during inspection,
we recommend returning to your servicing tire dealer to be corrected to
ensure long tire life.***Never include a temporary spare tire in your
rotation pattern***
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread wears down to
the wear bars at 1.6 mm (2/32 of an inch), which are located across the
tread in several locations around the tire. If only two tires are being
replaced, the two new tires should always be installed on the rear of the
vehicle to aid in preventing your vehicle from hydroplaning, even if your
car is front wheel drive. It’s always recommended to have your new tires
balanced during installation, and alignment checked if the previous tires
show and irregular wear. Tires that have been in use for 5 (five) years or
more should continue to be inspected by a qualified tire specialist, at least
annually. It is recommended that any tires 10 (ten) years old or older from
the date of manufacture, including spare tires, be replaced with new tires
as a precaution even if such tires appear serviceable and even if they have
not reached the legal worn out limit at 1.6 mm (2/32 of an inch).
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TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a nearby,
safe place to stop and install your spare tire or call a tow truck. The less
distance that you drive on your low or flat tire, the better chances your
tire has of being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire from the rim and
thoroughly inspect the inside of the tire. It is important to know the
difference between a proper tire repair and an improper one because it
can be critical to you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could also affect your
tire’s manufacturer warranty. Here are some tips in determining if your
damaged tire can be properly repaired or not:
•Always have the tire removed from the wheel and inspected before
any repair is performed.
• Tires with less than 1.6 mm (2/32 of an inch) of tread should NOT be
repaired.
• Never repair a tire with a puncture larger than 6 mm (1/4 of an inch).
• Repairs should be limited to the tread area only.
• Repairs cannot overlap one another.
• A plug and patch or plug/patch combo should be used to effectively
repair a tire puncture.
• If anything seems questionable at any time during the repair process,
ask your service advisor for more details and/or call the tire manu-
facturer to make sure the tire’s warranty isn’t being voided.
TIRE MIX USAGE
WARNING!
Never mix tires of different size or construction and/or type on any
axle. (Except for temporary use as a spare tire.) Always refer to the
vehicle’s owner manual for proper tire fitments.
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B) LIMITED WARRANTY
This limited warranty applies to Falken brand Original Equipment
Passenger Car, Temporary Spare, and Light Truck steel belted radial tires
bearing the complete description and serial number required by the
Department of Transportation (DOT). This warranty is effective only to
tires for which claims are made within 5 (five) years of the date of
production, based on the tire DOT serial number.
1.WHAT IS COVERED AND FOR HOW LONG
Falken tires that are originally equipped on this vehicle are warranted
against any defects in the materials and workmanship for the usable
life of the original tread. The limited warranty terminates at the flush
appearance of the tread wear indicators at 1.6 mm (2/32 of an inch)
remaining tread depth.
A. Free Replacement If a tire becomes unserviceable due to such defect within the first 1.6 mm (2/32 of an inch) of tread wear, the
tire will be replaced free of charge with the same or comparable
Falken tire.
B. Prorated Replacement After the first 1.6 mm (2/32 of an inch) of wear, a prorated adjustment credit will be given based on the
percentage of remaining usable tread depth, down to the remaining
1.6 mm (2/32 of an inch) tread wear bar indicator. No credit is
given if the tire is worn beyond the flush appearance of the tread
wear bar indicator (less than 1.6 mm (2/32 of an inch) tread depth
remaining).
C. Out-of-Round / Out-of-Balance Replacement Tires that are deemed to be out-of-round or out-of-balance will be accepted for adjust-
ment during the first 0.8 mm (1/32 of an inch) of the original tread
depth and will be replaced free of charge with the same or similar
Falken tires (no labor costs will be covered). A set of four (4) tires
from the same vehicle will not be accepted for out-of-round or
out-of-balance claims.
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GENERAL TIRE
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER
CAR AND LIGHT TRUCK TIRES (Including SPECIAL SPARE Tires)
This booklet also includes important safety warnings.
ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original
owner of new General brand passenger and light truck (LT) tires that are
the new vehicle original equipment tires bearing the General brand name
and D.O.T. Tire Identification, operated in normal service, and used on
the same vehicle on which they were originally installed according to the
vehicle manufacturer ’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
United States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT
APPLICABLE?
BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Adjustment
Policy for a maximum of 72 months from the date of purchase, deter-
mined by the new vehicle registration date or new vehicle sales invoice
showing date of purchase.
Where to Go for Warranty replacement:Contact the vehicle dealer from
where you purchased the vehicle to determine the eligible warranty
coverage for your tires and where to proceed from there.
Free Replacement Period: If an eligible General brand passenger or light
truck tire becomes unserviceable from a condition other than those listed
under Section 3 during the first 12 months or first 2/32 nds of an inch
(1.6 mm) of tread wear (whichever comes first) it will be replaced with a
comparable new General brand tire FREE OF CHARGE, including
mounting and balancing. Owner pays all applicable taxes.
Temporary Spare Tires: This Policy also extends to the original owner of
the General brand Temporary Spare Tire that was originally equipped by
the vehicle manufacturer as a temporary spare tire bearing a General
GENERAL TIRE
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D.O.T. serial number. An eligible Temporary Spare Tire under this Policy
must have been operated in normal service, used on the same vehicle on
which they were originally installed according to the vehicle manufac-
turer ’s recommendations,
This Policy is for a maximum period of 72 months from date of purchase,
determined by the new vehicle registration date or new vehicle sales
invoice showing date purchased.
If a Temporary Spare Tire becomes unserviceable from a condition other
than those listed in Section 3, during the first 1/32 nd (0.8 mm) of tread
wear, then it will be replaced with a comparable new General brand
Temporary Spare Tire FREE OF CHARGE, including mounting and
balancing. The owner pays all applicable taxes.
After this “Free Replacement Policy” for your Temporary Spare Tire
expires, no adjustment will be made.
After the Free Replacement Period:
The tire (except temporary spare tire) may still be eligible for a pro rated
replacement for 72 months from date of original purchase until the tread
is worn down to the tread wear indicators (2/32 nds of an inch or 1.6 mm
of tread remaining.) If an eligible tire becomes unserviceable under the
stipulations of this Limited Warranty and Adjustment policy it will be
replaced charging the owner a pro-rated amount. Owner pays all
applicable taxes (including F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
percentage of the usable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The usable
tread is the original tread down to the tread wear indicators (2/32 nds of
an inch or 1.6 mm of tread remaining.)
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard: Any General tire with road hazard damage. This
includes, but is not limited to: cuts, snags, punctures, bruises, and
impact breaks.
• Ride/Vibration: Any ride/vibration complaint after the first 2/32 nds
(1.6 mm) of an inch of tread wear or 12 months of service, whichever
comes first.
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TEMPORARY SPARE TIRE OWNERS:
CTNA does not recommend any repair to or reuse of punctured
Temporary Spare Tires.
In addition to the valuable warranty, safety and maintenance information
you will find in this Limited Warranty and Adjustment Policy we
encourage you to visit General Tire Brand websites at:
www.generalti-
re.com
or (www.generaltire.ca) for up-to-date changes and a Self-Help
knowledge base with downloadable brochures (customer care link).
Please also visit the Rubber Manufacturer Association (RMA) website at
www.rma.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
First, contact the nearest General brand tire dealer. For the nearest
General brand tire dealer, consult the Yellow Pages or, if for any reason
local service or information is not available, call one of General brand
toll-free Customer Relations numbers:
In the United States call 1-800-847-3349
In Canada, call 1-800-461-1776
CTNA, Inc. 1830 McMillan Park Dr. Fort Mill, SC 29707
CT Canada Inc. 6110 Cantay Rd. Mississauga, ON L5R 3W5
GENERAL TIRE
121
be replaced with a comparable new Goodyear or Dunlop tire at no
charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare tire removed from service due
to a covered warranty condition during the first 50% of usable tread wear
(1/32) will be replaced with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service due
to a covered warranty condition will be replaced with a comparable new
Goodyear or Dunlop tire on a prorated basis for up to six (6) years from
the date of original new tire purchase or when the treadwear indicators
become visible (worn to 2/32), whichever occurs first. (Without proof of
purchase the date of manufacture will be used to determine eligibility.)
HOW WILL PRORATED CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s advertised
retail selling price at the time of adjustment by the percentage of usable
original tread that has been worn off. You pay for mounting and
balancing, and an amount equal to the current Federal Excise Tax (F.E.T.
– U.S. only) and any other applicable taxes and government-mandated
charges.
EXAMPLE:If your disabled tire had an original 8/32 of usable tread
wear and is worn to 4/32 usable tread remaining, you have used 50% and
therefore must pay 50% of the advertised retail selling price of the
comparable tire.
In addition, you must pay an amount equal to the full current Federal
Excise Tax (U.S. only) or any other applicable taxes and government-
mandated charges for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is $130.00, the cost to
you would be $65.00 plus F.E.T. (U.S. only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the same brand tire
and may be either the same line of tire or, in the event that the tire is not
available, the same brand tire with the same basic construction and
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