
3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
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WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
(Continued)
WARNING! (Continued)
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
284 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
7
IN CASE OF EMERGENCY 285

3. Remove one fastener on the lower air box to remove andaccess the rear of the headlamp assembly.
4. Reach behind the passenger headlamp assembly.
5. Remove the headlamp cover.
6. Turn the headlamp access cap counterclockwise to re- move.
7. Remove bulb by turn it counter clockwise and discon- nect.
8. Install new bulb by turning it clockwise and reconnect.
9. Reinstall headlamp access cap by turning it clockwise and then reinstall headlamp cover.
10. Reinstall engine air cleaner assembly.
Low Beam Headlamp, High Beam Headlamp —
Models With High Intensity Discharge (HID)
Headlamps — If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the key removed. Because of this,
you should not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your vehicle to an
authorized dealer for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.
NOTE: On vehicles equipped with HID headlamps, when
the headlamps are turned on, there is a blue hue to the
lamps. This diminishes and becomes more white after
approximately ten seconds, as the system charges.
Front Park/Signature Lamp
The Front Park/Signature function is part of the headlamp
assembly and use LED lamps that are not serviceable
separately. The headlamps must be replaced as an assem-
bly, see your authorized dealer.
Front Turn/DRL Lamp
The Front Turn/DRL function is part of the headlamp
assembly and use LED lamps that are not serviceable
separately. The headlamps must be replaced as an assem-
bly, see your authorized dealer.
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IN CASE OF EMERGENCY 289

Front/Rear Side Marker Lamp
The Side Markers use LED lamps that are not serviceable
separately. The Side Markers must be replaced as an
assembly, see your authorized dealer.
Tail/Turn And Stop Lamp
The Tail/Turn and Stop Lamps use LED lamps that are not
serviceable separately. The Tail/Turn and Stop Lamps must
be replaced as an assembly, see your authorized dealer.
Center Tail/Backup Lamp
The Center Tail/Backup Lamp use LED lamps that are not
serviceable separately. The Center Tail/Backup Lamp must
be replaced as an assembly; see your authorized dealer.
Center High Mounted Stop Lamp (CHMSL)
The CHMSL Lamp uses LED sources that are not service-
able separately. The CHMSL Lamp must be replaced as an
assembly; see your authorized dealer.
License Lamp
The License Lamp uses an LED source that is not service-
able separately. The License Lamp must be replaced as an
assembly; see your authorized dealer.
FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.
290 IN CASE OF EMERGENCY

JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
Jack Location/Spare Tire Stowage
The jack and spare tire are both stowed under an access
cover in the trunk. Follow these steps to access the jack and
spare tire.
NOTE: The spare tire must be removed in order to access
the jack.
1. Open the trunk.
2. Lift the access cover using the pull strap.
3. Rotate the fastener securing the spare tire counterclock- wise to remove it.
Opening The Access Panel
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IN CASE OF EMERGENCY 301

4. Remove the spare tire.
5. Rotate the fastener securing the jack counterclockwise toremove it. 6. Remove the jack and lug wrench assembly from under
the spare tire. Turn the jack screw to the left to loosen the
lug wrench, and remove the wrench from the jack
assembly.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired
or replaced immediately.
Spare Tire FastenerJack Fastener
302 IN CASE OF EMERGENCY

Preparations For Jacking
1. Park the vehicle on a firm, level surface as far from theedge of the roadway as possible. Avoid icy or slippery
areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK (automatic transmis- sion) or FIRST GEAR (manual transmission).
5. Turn the ignition OFF. 6. Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel.
NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jacking And Changing A Tire
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and place an auto-
matic transmission in PARK; a manual transmission
in REVERSE or FIRST GEAR.
(Continued)
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IN CASE OF EMERGENCY 303