2019 CITROEN DS7 CROSSBACK unlock

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Swallowing the battery can cause serious
internal burning in only 2 hours and can be
fatal.
If batteries have been swallowed or inserted
into a part of the body, seek immediate
medical advice.
Keep new and used batteries out of the reach
of children.
If the battery compartment does not close
properly, stop using the product and keep it out
of the reach of children.
Risk of explosion if the battery is replaced
with an incorrect type!
Replace the battery with the same type.
Risk of explosion or leaking of
inflammable liquid or gas!
Do not use in/store in/place in an environment
where the temperature is extremely high or
where the pressure is extremely low due to
very high altitude.
Do not try to burn, crush or cut a used battery.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.


►  Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►  Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►  While in mode P of the automatic gearbox,
depress the brake pedal.
►  Switch on the ignition by pressing the "START/
STOP" button.
If the fault persists after reinitialisation, contact
a dealer or a qualified workshop without delay.
Doors
Opening
From outside
►  After unlocking the vehicle or with the
"Keyless Entry and Start" system electronic key in
the recognition zone, pull the door handle.
When selective unlocking is activated, the
first press of the remote control unlocking
button permits unlocking of the driver's door
only.
From inside
►  Pull the interior opening control of a door; this
unlocks the vehicle completely.
With selective unlocking activated:
– O pening the driver's door unlocks the
driver's door only (if the vehicle has not already
been completely unlocked).
–

O

pening one of the passenger doors unlocks
the rest of the vehicle.
Boot
Opening the tailgate

►  With the vehicle unlocked or with the
electronic key in the recognition zone, press the
central tailgate control.

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►  Raise the tailgate.
When selective unlocking is activated, the
electronic key must be close to the rear of
the vehicle.
The tailgate is not designed to hold a
bicycle carrier.
Closing the tailgate
►  Lower the tailgate using the interior grips.
►  Release the grips and press down on the
outside of the tailgate to close it.
In the event of a malfunction or if you
experience difficulty opening or closing
the tailgate, have it checked by a dealer or a
qualified workshop without delay, to avoid the
issue deteriorating and prevent any risk of the
tailgate dropping, potentially causing serious
injury.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
►  Fold the rear seats to gain access to the lock
from inside the boot.


►  Insert a small screwdriver into hole A of the
lock to unlock the boot.
►  Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Motorised tailgate
(Depending on version)
The motorised tailgate must only be operated
with the vehicle stationary.


Check that there is enough space to allow
for the movement of the motorised
tailgate.


Never insert a finger in the locking system
of the motorised tailgate - risk of serious
injury!
Anti-pinch
The motorised tailgate has an obstacle detection
system that automatically interrupts and reverses
its movement by a few degrees, to allow the
obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1 cm from completely closed).
To avoid the risk of injury through
pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure tha
t there is no-one close to the rear
of the vehicle.

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– monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on the towing
device with connection of the cable to the trailer
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a towing device or bicycle carrier
not recommended by the Manufacturer, it
is essential to deactivate the motorised
operation of the tailgate.
Motorised operation
The motorised operation of the tailgate is
configured in the Settings > Vehicle touch
screen application.


There are several ways of operating the tailgate:
A. Using the Keyless Entry and Start system’s
electronic key
B. Using the exterior tailgate control
C. Using the interior tailgate control
D. Using the control on the dashboard
Opening
►  A long press on the central button A of the
electronic key.
or
►  A short press on the exterior tailgate control B,
with the electronic key on your person.
or
►  Two consecutive presses on the control D on
the dashboard.
The tailgate opens, either completely by
default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to open
the boot with one of the controls A or B unlocks
the vehicle, or only the boot if selective
unlocking is activated, prior to the opening of
the boot.
Closing
►  A short press on the interior tailgate control C.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again interrupts
the movement that is underway.
Memorising an opening
position
To limit the opening angle of the motorised
tailgate:
►  move the tailgate to the desired position
manually or by pressing the button.
►  press button C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
A new memorisation operation cancels the
previous one.

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► Position yourself behind the vehicle by the
number plate and perform a "kicking" movement
in the "OK" detection zone.
The "kicking" movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
Acknowledgement of the "kicking" movement
is confirmed by the lighting of the direction
indicators.
"Sideward kicking" movements do not
work. If the "kicking" movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive "kicking"
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activ
ated.
–

the electronic k
ey is on your person, outside the
vehicle in the rear recognition area.
–

the "kicking" mo
vement was performed in the
detection zone, close enough to the bumper.
–

the foo
t was removed from the bumper quickly
enough.
Automatic locking
It is possible to lock automatically the vehicle
using the hands-free function (Hands-Free
Tailgate Access).
The "Handsfree Trunk Locking" function is
configured in the Settings > Vehicle touch
screen application.
When the vehicle is locked, the request to
open the tailgate with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the "Hands-Free
Tailgate Access" function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hit
ching up or removing a trailer;
–

fitting or remo
ving a bicycle carrier;
–

loading or unloading bic
ycles on/from a bicycle
carrier;
–

depo
siting or lifting something behind the
vehicle;
–

an animal approache
s the rear bumper;
–

w
ashing the vehicle;
–

main
tenance is performed on the vehicle;
–

ac
cessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Towing device
The installation of a towing device may
disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:

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►  remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or moved.
When the vehicle is parked, the alarm will
not be triggered if the vehicle is knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or with the Keyless Entry and Start
system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
Door, boot or bonnet
If an opening is not properly closed, the
vehicle is not locked, but the exterior perimeter
monitoring will be activated after 45 seconds,
at the same time as the interior volumetric and
anti-tilt monitoring.
Sunroof
If the sunroof remains open, the vehicle
is locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is

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not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Locking the vehicle with
exterior perimeter monitoring
only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–
Sligh
tly open window.
–

W
ashing the vehicle.
–

C
hanging a wheel.
–

T
owing the vehicle.
–

Transport on a ship or ferry
.
Deactivating the interior volumetric and
anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►  Get out of the vehicle.
►  Immediately lock the vehicle using the remote
control or the Keyless Entry and Start system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be
carried out after each time the ignition is
switched off.
Reactivating the interior volumetric and
anti-tilt monitoring
►  Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Start system.
The indicator lamp in the button goes off.
►  Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Start system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until
the alarm has been triggered eleven times
consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Start system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
during your absence. When the ignition is
switched on, this flashing stops.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the front
left-hand door lock.
►  Open the door; the alarm is triggered. ► 
Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
►  Lock the vehicle using the key (built-in the
remote control) in the front left-hand door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
"Keyless Entry and Start" system.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a dealer or a qualified
workshop.

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Electric windows
1. Left-hand front
2. Right-hand front
3. Left-hand rear
4. Right-hand rear
5. Deactivation of electric window controls
located by rear seats
Deactivation of the rear door opening controls
(electric child lock)*
Manual operation
►  To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
* Depending on v ersion.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear controls
for the rear electric windows
For your children's safety, press control 5
to deactivate the rear electric window
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains on as long as the
child lock remains activated.
The rear electric windows can still be controlled
using the driver's controls.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►  Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►  Continue to pull the control for at least one
second after the window reaches the closed
position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press the
relevant control.
When the driver operates the passengers’
electric window controls, it is important to
ensure that nothing can prevent the window
from closing properly.

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Mirrors
Door mirrors
Adjustment



►  Turn control A to the right or to the left to
select the corresponding mirror.
►  Move the control in any of the four directions
to adjust.
►  Return the control to the central position.
For optimum safety, adjust the mirrors to
reduce the "blind spot".
The objects observed are, in reality, closer than
they appear. Take this into account in order
to correctly judge the distance of vehicles
approaching from behind.
Folding
Automatic: lock the vehicle using the electronic
key.
Manual: with the ignition on, move control
A downwards.
If the mirrors are folded using control A,
they will not unfold when the vehicle is
unlocked.
Unfolding
Automatic: unlock the vehicle using the electronic
key.
Manual: with the ignition on, move control A
upwards.
The mirrors can be folded manually if necessary.
Automatic folding/unfolding of the door
mirrors is configured in the Settings >
Vehicle touch screen application.
Before using an automatic car wash, fold the
mirrors.
Automatic tilting in reverse gear
Depending on version, this function allows you to
automatically tilt the mirrors downwards to assist
with parking manoeuvres in reverse gear.
With the engine running, on engaging reverse
gear, the mirror glasses tilt downwards.
They each return to their original positions:
–

A fe
w seconds after coming out of reverse gear.
–

O
nce the vehicle speed exceeds 6 mph
(10 km/h).
–

When the engine is s
witched off.
It can be activated/deactivated in the
Settings > Vehicle touch screen
application.
Demisting/Defrosting
The demisting/defrosting of the door
mirrors works with the demisting/
defrosting of the rear screen.
For more information on Rear screen demisting/
defrosting, refer to the corresponding section.
Electrochrome interior rear
view mirror


The electrochrome system uses a sensor that
detects the level of exterior brightness and that
coming from the rear of the vehicle, in order to
automatically and gradually switch between day
and night usage.
To ensure optimum visibility while
manoeuvring, the mirror automatically
brightens when reverse gear is engaged.
The system is deactivated if the load in the
boot exceeds the height of the load space
cover or if the load space cover has items
placed on it.