3
5
Safety
Emergency or assistance call
If an impact is detected by the airbag control unit, and independently of the deployment of any airbags, an emergency call is made automatically.
Localised Emergency Call
In an emergency, press this button for more than 2 seconds. Flashing of the green LED and a voice message confirm that the call has been made to the "Localised Emergency Call" call c e nt re * .
Pressing this button again immediately cancels the request. The green LED goes off.
The green LED remains on (without flashing) when communication is established. It goes off at the end of the call.
"Localised Emergency Call" immediately locates your vehicle, starts communication with you in your language ** , and where necessary sends the appropriate public emergency services ** . In countries where the service is not available, or when the locating service has been expressly declined, the call is sent directly to the emergency services (112) without the vehicle location.
* Subject to the general conditions for the service available from dealers and subject to technological and technical limitations.
If you benefit from the CITROËNConnect Box offer with the SOS and assistance pack included, there are additional services available to you in your personal space, via the Internet website for your country.
** Depending on the geographical cover of "Localised Emergency Call", "Localised Assistance Call" and the official national language selected by the owner of the vehicle. The list of countries covered and Telematic services is available from dealers or on the website in your country.
4
Safety
Localised Assistance Call
If you purchased your vehicle outside the Brand's dealer network, we invite you to have a dealer check the configuration of these services and, if desired, modified to suit your wishes. In a multi-lingual country, configuration is possible in the official national language of your choice.
For technical reasons and in particular to improve the quality of "Telematic services" services to customers, the manufacturer reserves the right to carry out updates to the vehicle's on-board telematic system.
A fault with the system does not prevent the vehicle being driven.
Press this button for more than 2 seconds to request assistance if the vehicle breaks down. A voice message confirms that the call has been made ** .
Pressing this button again immediately cancels the request. The cancellation is confirmed by a voice message.
The red indicator lamp is on continuously: replace the back-up battery.
Operation of the system
When the ignition is switched on, the green LED comes on for 3 seconds indicating that the system is operating correctly.
The red indicator lamp flashes then goes off: there is a system fault.
** Depending on the geographical cover of "Localised Emergency Call", "Localised Assistance Call" and the official national language selected by the owner of the vehicle. The list of countries covered and Telematic services is available from dealers or on the website in your country.
For all countries except Russia, Belarus and Kazakhstan.
For Russia, Belarus and Kazakhstan.
In either case, the emergency and assistance calls may not function. Contact a qualified repairer as soon as possible.
Geo-location
You can deactivate geo-location by simultaneously pressing the "Localised Emergency Call" and "Localised Assistance Call" buttons, followed by a press on "Localised Assistance Call" to confirm.
To reactivate geo-location, simultaneously press the "Localised Emergency Call" and "Localised Assistance Call" buttons again, followed by a press on "Localised Assistance CallLocalisé" to confirm.
The red indicator lamp is on continuously: there is a system fault.
The red indicator lamp flashes: replace the back-up battery.
