2019 CHRYSLER PACIFICA service

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed. NOTE:
When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.
This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes
enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features.
26 GETTING TO KNOW YOUR VEHICLE

occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Key fob programming is performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
34 GETTING TO KNOW YOUR VEHICLE

location below the door handle(s). Do not move your foot
sideways or in a sweeping motion or the sensors may not
detect the motion.
When a valid kicking motion is completed, the sliding door
will chime, the hazard lights will flash and the sliding door
will open almost instantaneously. This assumes all options
are enabled in the radio settings.
NOTE:
•To open the Hands-Free Sliding Doors requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any kicks.
• The Hands-Free Sliding Door will only operate when the
transmission is in PARK.
• With every movement of the Hands-Free sliding doors,
an audible tone will sound and the turn signals will
flash. Refer to “Uconnect Settings” in “Multimedia” in
the Owner ’s Manual for further information on turning
these alerts on or off.
• If anything obstructs the power sliding side door while
it is closing or opening, the door will automatically
reverse to the closed or open position and an audible tone will sound, provided it meets sufficient resistance.
The turn signals will flash with sliding door movements.
• If the power sliding doors encounters multiple obstruc-
tions within the same cycle, the system will automati-
cally stop.
The Hands-Free Sliding Doors feature may be turned off
through Uconnect Settings. Refer to “Uconnect Settings” in
“Multimedia” for further information. The Hands-Free
Sliding Doors feature should be turned off during Jacking,
Tire Changing, and Vehicle Service.
Child Locks
To provide a safer environment for small children riding in
the rear seats, the sliding doors are equipped with a Child
Protection Door Lock system.
To Engage The Child Protection Door Lock
1. Open the sliding side door.
2. On the rear of the sliding door, slide the Child Protection Door Lock control inward (toward the vehicle) to en-
gage the Child Protection Door Lock.
48 GETTING TO KNOW YOUR VEHICLE

Manual Operation Override
This system offers a full complement of manual override
features. The AUTO symbol in the front ATC display will
be turned off when the system is being used in the manual
mode.
Operating Tips
NOTE:Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
Summer Operation
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. OAT
coolant (conforming to MS.90032) is recommended. Refer
to “Fluids And Lubricants” in “Technical Specifications”
for proper coolant selection.
Winter Operation
To ensure the best possible heater and defroster perfor-
mance, make sure the engine cooling system is functioning
properly and the proper amount, type, and concentration
of coolant is used. Refer to “Fluids And Lubricants” in
“Technical Specifications” for proper coolant selection. Use of the air Recirculation mode during Winter months is not
recommended, because it may cause window fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of service (i.e.,
vacation) for two weeks or more, run the air conditioning
system at idle for about five minutes, in fresh air with the
blower setting on high. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in mild, rainy,
and/or humid weather. To clear the windows, select De-
frost or Mix mode and increase the front blower speed. Do
not use the Recirculation mode without A/C for long
periods, as fogging may occur.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
•
Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
(Continued)
136 GETTING TO KNOW YOUR VEHICLE

NOTE:To open the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door handle.
If a valid Passive Entry key fob is not within 5 ft (1.5 m), the
liftgate will not respond to any kicks.
CAUTION!
The Hands-Free Liftgate feature may be turned on or
off in Uconnect Settings. Refer to “Uconnect Settings”
in “Multimedia” for further information. The Hands-
Free Liftgate feature should be turned off during
Jacking, Tire Changing, and Vehicle Service.
NOTE:
• The Hands-Free Liftgate will only operate when the
transmission is in PARK.
• If anything obstructs the Hands-Free liftgate while it is
opening or closing, the liftgate will automatically re-
verse to the closed position, provided it meets sufficient
resistance.
• There are pinch sensors attached to the side of the
liftgate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open
position. •
If the power liftgate encounters multiple obstructions
within the same cycle, the system will automatically
stop. If this occurs, the liftgate must be operated manu-
ally.
• The power liftgate will release, but not power open, in
temperatures below 12° F (24° C). Be sure to remove
any buildup of snow or ice from the liftgate before
opening the liftgate.
• If the liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
• Driving with the liftgate open can allow poisonous
exhaust gases into your vehicle. You and your pas-
sengers could be injured by these fumes. Keep the
liftgate closed when you are operating the vehicle.
• If you are required to drive with the liftgate open,
make sure that all windows are closed, and the
climate control blower switch is set at high speed. Do
not use the recirculation mode.
3
GETTING TO KNOW YOUR VEHICLE 151

WARNING!(Continued)
•Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Do not leave the vacuum running while unattended.
• Use only as described in this manual. Use only
attachments provided with your vehicle.
• Do not put any object into openings. Do not use with
any opening blocked; keep free of dust, lint, hair,
and anything that may reduce air flow.
• Do not vacuum toxic material such as chlorine
bleach, ammonia, drain cleaner, etc.
• Do not vacuum hard or sharp objects such as glass,
nails, screws, coins, etc.
• Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
• Only use with filter in place. Periodically check that
the filter is in place and in good condition.
WARNING!
This equipment incorporates parts such as switches,
motors, or the like that tend to produce arcs or sparks
that can cause an explosion. When using your vacuum
(Continued)
WARNING! (Continued)
near gasoline-dispensing equipment or service sta-
tions, park vehicle at least 20 ft (6 m) away from the
exterior enclosure of any dispensing pump. The
vacuum is mounted more than 18 inches (45 cm) above
ground level in your vehicle.
1. Before Using Vacuum:
Accessory (ACC) Mode Operation - For up to 10 minutes
of operation
Always apply the parking brake, shift the transmission into
PARK, and push ignition button to place ignition in
Accessory (ACC) mode. The engine will not be running in
this mode. Do not leave the key fob in or near the vehicle,
or in a location accessible to children.
NOTE: The vacuum system will run for 10 minutes off
battery power and then the vacuum will shut down. A low
battery indication light (LOW PWR) located below the
vacuum nozzle storage location will come on one minute
before the vacuum shuts down.
154 GETTING TO KNOW YOUR VEHICLE

WARNING!(Continued)
near gasoline-dispensing equipment or service sta-
tions, park vehicle at least 20 ft (6 m) away from the
exterior enclosure of any dispensing pump. The
vacuum is mounted more than 18 inches (45 cm) above
ground level in your vehicle.
5. When finished, push power button to turn vacuum off and store vacuum hose and any attachments.
6. Before exiting the vehicle: •If vehicle is in ACC mode, push ignition button to
place ignition in the OFF mode, remove key fob from
the vehicle, and lock the vehicle.
• If the engine is running, raise all of the windows, push
ignition button to place ignition in the OFF mode,
remove key fob from the vehicle, close all of the doors
and the liftgate and lock the vehicle.
Vacuum Troubleshooting
• DO NOT use with any opening blocked. If an object
becomes lodged in the hose, attempt to fully extend the
hose in a straight line while the vacuum motor is
running. If this does not dislodge the object, turn the
vacuum OFF and remove the hose from the vehicle following the removal instructions below. If the filter is
clogged, follow the emptying debris bin procedure and
lightly tap the filter on the collection bin to remove any
collected debris from the filter. Both the bin and the filter
can be rinsed with water if needed. To avoid mold and
stale odors, allow both to dry completely before rein-
stalling in your vehicle. If filter has tears, holes or other
damage and needs to be replaced, please contact your
authorized dealer.
• If there are any other issues with your vacuum, contact
your authorized dealer. Your vacuum has no user ser-
viceable parts.
Debris Bin
The debris bin is located behind the lower access panel
behind the third row seat on the driver ’s side.
To Empty
1. Push power button to turn vacuum OFF.
2. Open the lower access panel by pulling the finger grip towards you and then pull downward.
158 GETTING TO KNOW YOUR VEHICLE