2019 CHRYSLER PACIFICA service

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
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WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
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•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features and
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BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
LampsBulb Number
Center & Rear Dome Lamp LED (Serviced At Authorized Dealer)
Center & Rear Reading Lamps LED (Serviced At Authorized Dealer)
Front Door Courtesy Lamp LED (Serviced At Authorized Dealer)
Front Header Reading Lamps – If Equipped LED (Serviced At Authorized Dealer)
Instrument Cluster Lamps LED (Serviced At Authorized Dealer)
Liftgate Lamp(s) LED (Serviced At Authorized Dealer)
Overhead Console Reading Lamps LED (Serviced At Authorized Dealer)
Removable Console Lamp – If Equipped LED (Serviced At Authorized Dealer)
Visor Vanity Lamps 6501966
Exterior Bulbs
LampsBulb Number
High Intensity Discharge Headlamp Low Beam - D3S
High Beam - 9005LL
Halogen Headlamp Reflector Low Beam - H11LL
Projector Halogen Low Beam - 9005HL+ All High Beams - 9005LL
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LampsBulb Number
Dedicated Daytime Running Lamp (If Equipped) LED (Serviced at Authorized Dealer)
Front Turn Signal Lamp PWY24WNA (If Halogen Headlamp Equipped)
PWY24WSV (If HID Headlamp Equipped)
Side Marker Lamp W3W
Front Park Lamp PWY24WNA (If Bulb Equipped)
LED (Serviced At Authorized Dealer)
Front Fog Lamp H11LL
LED Front Fog Lamp LED (Serviced At Authorized Dealer)
Center High Mounted Stop (CHMSL) Lamp LED (Serviced At Authorized Dealer)
Stop/Turn Signal Lamp W21/5WLL
Rear Tail/Side Marker Lamp Rear Tail - Body Side - W21/5WLL (If Bulb Equipped);
LED (Serviced at Authorized Dealer)
Rear Tail - Liftgate - W5WLL (If Bulb Equipped); LED (Serviced at Authorized Dealer) Rear Side Marker: W3W
Backup Lamp W21W
License Lamp LED (Serviced At Authorized Dealer)
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Replacing Exterior Bulbs
High Intensity Discharge (HID) Headlamps — If
Equipped
The headlamps contain a type of high voltage discharge
light source. High voltage can remain in the circuit even
with the headlamp switch off. Because of this, you should
not attempt to service a HID headlamp light source your-
self. If an HID headlamp light source fails, take your
vehicle to an authorized dealer for service.
NOTE:On vehicles equipped with HID headlamps, when
the headlamps are turned on, there is a blue hue to the
lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.
WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.
Halogen Headlamps
1. Reach behind the headlamp housing to access the headlamp bulb cap.
2. Firmly grasp the headlamp bulb cap and rotate it counterclockwise to unlock it.
Headlamp Bulb Cap
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FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.
General Information
The fuses protect electrical systems against excessive cur-
rent. When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.
Also, please be aware that when using power outlets for
extended periods of time with the engine off may result in
vehicle battery discharge.
Blade Fuses
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse element.
3 — Blade fuse with a NOT functional / BAD fuse element (blown
fuse).
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Fuse Location
The fuses are grouped into a controller located in the
engine compartment.
Underhood Fuses
The Power Distribution Center is located in the engine
compartment near the battery. This center contains car-
tridge fuses, mini-fuses, micro-fuses, circuit breakers and
relays. A label that identifies each component is printed on
the inside of the cover.
Before any procedure is done on the PDC, make sure
engine is turned off.
Remove the cover by unlatching the two locks located at
each side of the PDC cover, avoid the usage of screw
drivers or any other tool to remove the cover, since they
may apply excessive force and result in a broken/damaged
part.After service is done, secure the cover with its two locks.
Cavity
Cartridge Fuse Blade FuseDescription
F06 ––Not Used
F07 –25 Amp Clear Ignition Coil/Fuel Injector
F08 ––Not Used
F09 –25 Amp Clear Amplifier/ANC
Power Distribution Center
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JACKING AND TIRE CHANGING — IF EQUIPPED
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
Jack And Spare Tire Location
The jacking tools, spare tire and portable air compressor (if
equipped) or tire service kit (if equipped) are stowed
behind an access panel on the left hand side of the vehicle.
Jacking Equipment Location
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