2019 CHRYSLER PACIFICA HYBRID service

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle
section of the vehicle, below and in front of the second row
seating. The high voltage battery is maintenance free and
designed to last for the life of the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times. High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located
under the access panel, in front of the second row passen-
ger seating.
If your vehicle requires high voltage battery service, see
your authorized dealer.
WARNING!
Never try to remove the high voltage battery service
disconnect. The high voltage battery service disconnect
is used when your vehicle requires serviced by a
trained technician at an authorized dealer. Failure to
follow this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for infor-
mation on the disposal of the battery if it should require
replacement.
3
GETTING TO KNOW YOUR VEHICLE 17

AC Level 1 Charging (120V, 15 Amp)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also
referred to as a charging cord set. AC Level 1 charging
requires a conventional NEMA 5-15 120 Volt AC grounded
wall receptacle along with the portable charging cord set
provided with the vehicle.
WARNING!
Shock, fire, property damage, or personal injury may
occur if the Portable EVSE Cordset is not used prop-
erly. There are no serviceable parts contained in the
Portable EVSE Cordset. Any attempt to service it may
result in shock, fire, property damage, or personal
injury.
To access the portable charging cord set, open the door of
the cargo area storage bin, on the driver ’s side, and remove
the charging cord set from the storage bag.
NOTE: After use, the EVSE should be placed in the carrier
bag and put back to the cargo area storage bin.
Portable Charging Cord Set (EVSE)
20 GETTING TO KNOW YOUR VEHICLE

NOTE:The portable charging cord set is used for AC
Level 1 charging only.
WARNING!
• Read all the instructions before using this product.
• Do not put fingers or objects into the Charge Con-
nector.
• Do not use this product if the flexible power cord or
Electric Vehicle (EV) Cable is frayed, broken, has
cracked insulation or any other signs of damage.
(Continued)
WARNING! (Continued)
•Do not use this product if the enclosure or the
Charge Connector is broken, cracked, open, or shows
any other indication of damage.
• Do not use Portable EVSE Cordset with an extension
cord. Use of an extension cord may cause burns, fire,
or other damage or injury.
• This device may attempt to reset and run after an
interruption.
• There are no user serviceable parts inside the AC
Level 1 charging cord set. Do not attempt to repair or
service the charging cord set yourself – personal
injury may result.
• When using a charging station with the charging
cable attached, ensure the cable is not visibly dam-
aged before plugging into the vehicle.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in prox-
imity to a charge station that is in use.
• Do not use a charge station or vehicle receptacle that
is worn or damaged with the AC Level 2 charging
cable. Plugging into worn or damaged receptacles
may cause damage to the EVSE and vehicle.
(Continued)
Cargo Area Storage Bin
3
GETTING TO KNOW YOUR VEHICLE 21

NOTE:The EVSE should be plugged into a dedicated
circuit, not a circuit shared with other devices drawing
electricity on the circuit.
WARNING!
Improper connection of the equipment-grounding con-
ductor could result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in
doubt as to whether the wall receptacle is properly
grounded. Do not modify the plug provided with the
(Continued)
WARNING! (Continued)
product – if it does not fit the outlet, you must have a
proper outlet installed by a qualified electrician.
2. Check to see if the charging cordset is ready to charge by reviewing the indicator lights. After a brief self-check,
where the indicator light will flash, a green AC indicator
light and two green “charge active” indicator lights
indicate that the cordset is ready for use.
AC Plug And Wall Receptacle
Cordset Indicator Lights
1 — AC Power Indicator Light
2 — Fault Indicator Light3 — Charge Active Indicator
Lights
3
GETTING TO KNOW YOUR VEHICLE 23

Cordset does not attempt to provide charge to the vehicle,
the charge connector will need to be removed from the
vehicle to clear the fault.
The fault code list in the table below provides a reference
for the important faults that are detected by the Portable
EVSE Cordset. When a fault is detected, the AC Power
Indicator, the Fault Indicator, or both the AC Power and
Fault Indicators will flash red. If only the AC Power
Indicator is red, there is a problem on the AC Power side of
the unit. If only the Fault Indicator is flashing red, there is
a problem internal to the unit or with the vehicle. If both
the AC Power and Fault Indicators are flashing red, an over
temperature condition is detected at either the AC plug orwithin the EVSE enclosure. Additional information about
the faults is provided by a fault code that is displayed on
the two green Charge Rate Indicators. The fault code
consists of four digits, each with a value of 1 or 2. The value
of a digit is the number of indicators illuminated for that
part of the sequence. For example, fault code (1, 2, 1, 1) will
display the following sequence: One indicator will illumi-
nate for 0.3 seconds, then two indicators will illuminate,
then one indicator, and finally one indicator will illumi-
nate. After all four fault code digits have been displayed,
the indicators will remain off for one second before repeat-
ing the sequence.
Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 2, 2, 2 AC Power Vehicle Current Draw is Too HighCheck Portable EVSE Cordset and Vehicle at
a service location.
1, 1, 2, 1 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
26 GETTING TO KNOW YOUR VEHICLE

Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 1, 2, 2 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 1 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 2 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 1, 1, 1 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge
inlet and retry to charge. If the issue is not corrected, check
the Portable EVSE Cordset and Vehicle at a service location.
1, 1, 1, 2 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge
inlet and retry to charge. If the issue is not corrected, check
the Portable EVSE Cordset and Vehicle at a service location.
1, 2, 2, 1 AC Power Outlet Wiring Bad GroundAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 1 Fault Portable EVSE Cordset Internal FaultCheck Portable EVSE Cordset and Vehicle at a service
location.
3
GETTING TO KNOW YOUR VEHICLE 27