2019 CHRYSLER PACIFICA HYBRID service

CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
If exceptional circumstances should make it necessary to
engage the park brake while the vehicle is in motion, push
on the electric park brake switch for as long as engagement
is desired. The BRAKE warning lamp will illuminate, and
a continuous chime will sound. The rear stop lamps will
also be illuminated automatically while the vehicle re-
mains in motion.
To disengage the park brake while the vehicle is in motion,
release the switch. If the vehicle is brought to a complete
stop using the park brake, when the vehicle reaches
approximately 3 mph (4.8 km/h), the park brake will
remain engaged.
In the unlikely event of a malfunction of the Electric Park
Brake system, a yellow EPB fault lamp will illuminate. This
may be accompanied by the BRAKE warning lamp flash-
ing. In this case, urgent service of the electric park brake
system is required. Do not rely on the park brake to hold
the vehicle stationary.
Auto Park Brake
The Electric Park Brake can be programmed to be applied
automatically whenever the vehicle is at a standstill and
the automatic transmission is placed in PARK. Auto Park
Brake is enabled and disabled by customer selection
through the “Customer Programmable Features” section of
the “Uconnect Settings”.
SafeHold
SafeHold is a safety feature of the Electric Park Brake
System that will engage the park brake automatically if the
vehicle is left unsecured. If the automatic transmission is
not in PARK, the seat belt is unbuckled, the driver door is
open, the vehicle is at a standstill, and there is no attempt
to depress the brake pedal or accelerator pedal, the park
brake will automatically engage to prevent the vehicle
from rolling.
SafeHold can be temporarily bypassed by pushing the
Electric Park Brake Switch while the driver door is open
and brake pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to the OFF
position and back to ON again.
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Brake Service Mode
We recommend having your brakes serviced by your
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake ser-
vice.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake system, this can
only be done after retracting the Electric Park Brake
actuator. Fortunately, actuator retraction can be done easily
by entering the “Brake Service” through the “Uconnect
Settings” in your vehicle. This menu based system will
guide you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Brake Service Mode has requirements that must be met in
order to be activated:
•The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition switch is ON. When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
•
Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
AUTOMATIC TRANSMISSION
WARNING!
•Never use the PARK position as a substitute for the
park brake. Always apply the park brake fully when
exiting the vehicle to guard against vehicle move-
ment and possible injury or damage.
(Continued)
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NOTE:Based on the drive gear and/or speed of the
vehicle, the Quiet Vehicle Pedestrian Module (QVPM) will
broadcast a sound to warn nearby pedestrians that a
vehicle is approaching. In addition, the module will indi-
cate change in speed by varying the pitch of sound.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 45 mph (72 km/h). In addition to the Malfunction
Indicator Light (MIL), the Service Hybrid System Telltale,
the Red Turtle indication, and a popup message indicating
that vehicle speed may be limited may all be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain functionality by performing the following
steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL. 3. Push and hold the ignition switch until the vehicle turns
OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
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POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
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Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of Vehicle”
Warning
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
warning will display and also a chime will indicate when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt
or ice. In these cases, the instrument cluster display will
show “ACC/FCW Unavailable Wipe Front Radar Sensor”
and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
message can sometimes be displayed while driving in
highly reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The ACC system will recover after the
vehicle has left these areas. Under rare conditions, when
the radar is not tracking any vehicles or objects in its path
this warning may temporarily occur.
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
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NOTE:If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other obstruc-
tion, have the radar sensor realigned at your authorized
dealer.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system may also
become temporarily blinded due to obstructions, such as
mud, dirt, or ice on windshield, driving directly into the
sun and fog on the inside of glass. In these cases, the
instrument cluster display will show “ACC/FCW Limited
Functionality Clean Front Windshield” and the system will
have degraded performance.
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” message can sometimes be displayed while driving
in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur. If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward facing
camera inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
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Adjustable Chime Volume Settings
Rear chime volume settings can be selected from the
Customer-Programmable Features section of the Uconnect
System, refer to “Uconnect Settings” in “Multimedia” for
further information.
If the Uconnect System is equipped, chime volume settings
will not be accessible from the instrument cluster display.
The chime volume settings include LOW, MEDIUM, and
HIGH. The factory default volume setting is MEDIUM.
ParkSense will retain its last known configuration state
through ignition cycles.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the
ParkSense switch, located on the switch panel
below the Uconnect display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the system is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on.
NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system off via
the hard switch. The instrument cluster display will show
KeySense in Use Selected Feature Cannot be Disabled
message.Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information. When the gear
selector is moved to REVERSE and the system has detected
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a faulted condition, the instrument cluster display will
show thePARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message for five seconds while the vehicle is in
REVERSE. Under this condition, ParkSense will not oper-
ate and “PARKSENSE OFF” message will be displayed.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF”. Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will show “PARKSENSE OFF” message
for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
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