2019 CHEVROLET VOLT tow

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Customer Information 339
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
340 Customer Information
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
344 Customer Information
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0339.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0255
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 072.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0255 andHigh
Voltage Safety Information 021 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Index 365
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 229
Top Tier . . . . . . . . . . . . . . . . . . . . . . 229
Function Check
Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . . . 257
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 264
Fuses and Circuit Breakers . . . 264
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 267
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 270
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 258
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . .110
Driver Efficiency . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Power Indicator . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 107 General Information
Service and Maintenance . . . . . 319
Towing . . . . . . . . . . . . . . . . . . . . . . . . 233
Vehicle Care . . . . . . . . . . . . . . . . . . 236
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 339
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 260
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hazard Warning Flashers . . . . . . . 145
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps . . . . . . . . . . . . . . . . . . . . . 260
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 260
Automatic . . . . . . . . . . . . . . . . . . . . . 145
Bulb Replacement . . . . . . . . . . . . 260
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 144
Flash-to-Pass . . . . . . . . . . . . . . . . . 144
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 144
Lamps On Reminder . . . . . . . . . 122
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 60
Steering Wheel . . . . . . . . . . . . . . . 102
Heated Front Seats . . . . . . . . . . . . . . 57
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49 Heating . . . . . . . . . . . . . . . . . . . . . . . . . 150
High Voltage Battery Gauge . . . . 110
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 263
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 162
Hill Start Assist (HSA) . . . . . . . . . . 184
Hold Mode Light . . . . . . . . . . . . . . . . 118
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 61
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 81
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 131
Publication Ordering . . . . . . . . . . 345
Infotainment . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . 107
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
368 Index
Passenger Sensing System . . . . . 74
Pedestrian Safety Signal . . . . . . . 102
Perchlorate MaterialsRequirements, California . . . . . . 237
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137
Plug-In Charging . . . . . . . . . . . . . . . 214
Power
Button . . . . . . . . . . . . . . . . . . . . . . . . 168
Door Locks . . . . . . . . . . . . . . . . . . . . . 43
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 123
Indicator Gauge . . . . . . . . . . . . . . .112
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 104
Protection, Battery . . . . . . . . . . . . 148
Retained Accessory (RAP) . . . 171
Seat Adjustment . . . . . . . . . . . . . . . . 55
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Pregnancy, Using Seat Belts . . . . 65
Privacy Vehicle Data Recording . . . . . . . 347
Program Courtesy Transportation . . . . . . 341
Programmable Charging . . . . . . . . 123
Prohibited Fuels . . . . . . . . . . . . . . . . 229 Proposition
65 Warning,
California . . . . . . . . . . . .236, 255, 299,
Back Cover
Propulsion Power Messages . . . 136
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 345
R
Radio Frequency Statement . . . . 345
Reading Lamps . . . . . . . . . . . . . . . . . 147
Ready Indicator . . . . . . . . . . . . . . . . . 122
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 58
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 60
Rear Storage . . . . . . . . . . . . . . . . . . . . 98
Rear Vision Camera (RVC) . . . . . 202
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 55
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 329
Records Maintenance . . . . . . . . . . . . . . . . . . 331
Recreational Vehicle Towing . . . . 307
Regenerative Braking . . . . . . . . . . . 185 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Start . . . . . . . . . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 330
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 92
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . 346
Requirements Electrical Battery Charging . . . 228
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 85
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 171
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 161
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 339
Rotation, Tires . . . . . . . . . . . . . . . . . . 284

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
370 Index
Storage Areas (cont'd)Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 299
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 164
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 244
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 206
Infotainment . . . . . . . . . . . . . 149, 348
System Operation Electric Vehicle . . . . . . . . . . . . . . . 173
Systems
Driver Assistance . . . . . . . . . . . . . 201
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 261
Text Telephone (TTY) Users . . . . 338
Theft-Deterrent Systems . . . . . . . . . 47Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . 273 Tires (cont'd)
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 292
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 274
Terminology and Definitions . . 276
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 229 Towing
General Information . . . . . . . . . . 233
Recreational Vehicle . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 305
Traction Control System(TCS)/StabiliTrak Light . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 186
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 341
Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 146
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 227
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 159
Identification Number (VIN) . . . 332
Load Limits . . . . . . . . . . . . . . . . . . . 164

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Index 371
Vehicle (cont'd)Messages . . . . . . . . . . . . . . . . . . . . 135
Personalization . . . . . . . . . . . . . . . 137
Security . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . 136
Starting and Stopping . . . . . . . . . 170
Towing . . . . . . . . . . . . . . . . . . . . . . . . 305
Vehicle Ahead Indicator . . . . . . . . 119
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299
Tire Pressure . . . . . . . . . . . . . . . . . 279
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 347
Vehicle Ready Light . . . . . . . . . . . . 122
Ventilation, Air . . . . . . . . . . . . . . . . . . 155
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Voltage Devices and Wiring . . . . 263
W
Warning Brake System Light . . . . . . . . . . . .116
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 212
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 107 Warnings
Hazard Flashers . . . . . . . . . . . . . . 145
Washer Fluid . . . . . . . . . . . . . . . . . . . 252
Wheels Alignment and Tire Balance . . 289
Different Size . . . . . . . . . . . . . . . . . 287
Replacement . . . . . . . . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Where to Put the Restraint . . . . . . 85
Windows . . . . . . . . . . . . . . . . . . . . . . . . 49 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windshield Replacement . . . . . . . . . . . . . . . . . 258
Wiper/Washer . . . . . . . . . . . . . . . . 103
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 163
Winter Tires . . . . . . . . . . . . . . . . . . . . 273
Wiper Blade Replacement . . . . . . 258
Wireless Charging . . . . . . . . . . . . . . 105
Wiring, High Voltage Devices . . . 263