2019 CHEVROLET TRAVERSE ANC

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 181
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, for U.S./Canada,
see my.chevrolet.com/learn. For
Mexico, see my.chevrolet.com.mx.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AM or FM.
The last station that was playing
starts playing again.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
gordto automatically
search for available radio stations. Direct Tune
From the AM or FM menu:
1. Touch Tune.
2. Enter the station number.
3. Touch Go.
Favorites
1. Touch
SorTto scroll through
the favorite pages.
2. Touch the station to select it.
Update Station List
. From the AM or FM menu, touch
Menu, then touch Update Station
List. The broadcasting list
updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Station List 1. From the AM or FM menu, touch Menu.
2. Select Station List.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 187
.To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that has a
capacity limit of no more than
5,000 files, such as music,
photo, video, and 15 levels of
folder structure. Normal usage
cannot be guaranteed for a
storage device that exceeds this
limit. The iPod/iPhone can play
all music files that are
supported. The music file lists
will only display in alphabetical
order up to 5,000 files on the
screen.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 191
Picture System Information
The infotainment system can view
picture files stored on a USB
storage device and devices that
support Media Transfer
Protocol (MTP).
.Supported file extensions: .jpg,
.bmp, .png, .gif.
. Animated GIF files are not
supported.
. Some files may not operate due
to a different recording format or
the condition of the file.
Viewing Pictures 1. Connect the USB device to the USB port.
2. Touch the infotainment display to open to full screen. Touch
the infotainment display again
to return to the previous
screen.
If the USB device is already
connected:
1. Press
{.
2. Touch GALLERY. Some features are disabled while
the vehicle is in motion.
Viewing a Slide Show
1. Touch
zfrom the picture
screen.
2. Touch the screen to cancel the slide show during the slide
show playback.
Viewing a Previous or Next
Picture
Touch
SorTfrom the picture
screen.
Rotating a Picture
Touch
wfrom the picture screen.
Enlarging a Picture
Touch
xfrom the picture screen.
Using the USB Picture Menu 1. Touch MENU from the picture screen.
2. Touch the appropriate menu: .Slide Show Time: Allows
selection of the slide show
interval. .
Clock, Temp. Display:
Allows selection of On or
Off to show the clock and
temperature on the full
screen.
. Display Settings: Adjusts
for Brightness and Contrast.
3. Touch Back on the infotainment display to exit.
Auxiliary Devices
Using the Auxiliary Input Jack
Settings menus and functions may
vary depending on vehicle options.
The auxiliary input jack can be used
to connect external audio devices
such as an iPod, iPhone, MP3
player, CD player, and other
supported devices for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
196 Infotainment System
Disconnecting a Bluetooth Device1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the name of the device to be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the device to delete.
5. Touch
Y.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information:
. A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP) versions over 1.2 must be
registered and connected to the
product.
. From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.
.
ewill appear on the screen if
the stereo headset is
successfully connected.
. The sound played by the
Bluetooth device is delivered
through the infotainment system.
. Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
. If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone.
Playing Bluetooth Music
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
jto pause.
Touch
rto resume.
Playing the Next Song
Touch
l.
Playing the Previous Song
Touch
gwithin two seconds of
playback time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 197
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play. .
The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Select Continue to launch
Apple CarPlay or
Android Auto.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
198 Infotainment System
.Select Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 391.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
commands are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.
Steering Wheel Controls
Steering wheel controls can be
used to:
.
Answer incoming calls.
. Confirm system information.
. End a call.
. Decline a call.
. Cancel an operation.
. Make outgoing calls using the
call list.
g:Press to answer incoming calls.
c:Press to end a call, decline a
call, or cancel an operation.
Making a Call by Entering a Phone
Number
. Press
5on the center stack.
. Press
{, then touch PHONE on
the infotainment display.
. Press
gon the steering wheel.
If a wrong number is entered, touch
}to delete the number one digit at
a time, or touch and hold
}to
delete all digits of the number.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 199
Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
gon the steering wheel
controls to display the redial
guidance screen.
. Touch
5on the infotainment
display, or press
5on the center
stack.
Redialing is not possible when there
is no call history. Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
gon the steering wheel
controls, touch
5on the
infotainment display, or press
5on
the center stack.
To decline the call, press
con the
steering wheel controls or touch
Reject on the infotainment display.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial. Searching for Contacts Entries
1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.