2019 CHEVROLET TRAVERSE Maintenance

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
392 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 385.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Customer Information 393
.Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle .
Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
398 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 090.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
414 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Index 415
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 291
Accessory Power . . . . . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . 248
Add-On Electrical Equipment . . . 288
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 379
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 64
Agreements Trademarks and License . . . . . 200
Air Cleaner/Filter, Engine . . . . . . . 300
Air Conditioning . . . . . . . . . . . 201, 204
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 207
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 206
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 87
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 96
Passenger Status Indicator . . . 141
Readiness Light . . . . . . . . . . . . . . 141
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 85
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert Lane Change . . . . . . . . . . . . . . . . . 267
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Wheel Drive . . . . . . . . . . . . 237, 310
AM-FM Radio . . . . . . . . . . . . . . . . . . . 181
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 185
Multi-band . . . . . . . . . . . . . . . . . . . . 185
Antilock Brake System (ABS) . . . 237
Warning Light . . . . . . . . . . . . . . . . . 145
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 362
Interior . . . . . . . . . . . . . . . . . . . . . . . . 366

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Index 419
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 261
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 399
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 63
Heated and Ventilated . . . . . . . . . . 69
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 274
Filling the Tank . . . . . . . . . . . . . . . 273
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 149
Prohibited Fuels . . . . . . . . . . . . . . 272
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 271
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 317 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 323
G
Garage Door Opener . . . . . . . . . . . 164Programming . . . . . . . . . . . . . . . . . 164
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 139
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 138
Speedometer . . . . . . . . . . . . . . . . . 138
Tachometer . . . . . . . . . . . . . . . . . . . 138
Trip Odometer . . . . . . . . . . . . . . . . 138
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 134
General Information Service and Maintenance . . . . . 371
Towing . . . . . . . . . . . . . . . . . . . . . . . . 275
Vehicle Care . . . . . . . . . . . . . . . . . . 290
Glove Box . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 393
H
Hands-Free Phone . . . . . . . . . . . . . 198
Hazard Warning Flashers . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314
Automatic . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . 314, 315
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . 169
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 314
High-Beam On Light . . . . . . . . . . 150
High/Low Beam Changer . . . . . 169
Lamps On Reminder . . . . . . . . . 150
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 73
Steering Wheel . . . . . . . . . . . . . . . 126
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . 53
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . . . 201, 204
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 316
High-Beam On Light . . . . . . . . . . . . 150

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Index 421
Lights (cont'd)Lane Keep Assist . . . . . . . . . . . . . 146
Low Fuel Warning . . . . . . . . . . . . 149
Seat Belt Reminders . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . 149
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 145
StabiliTrak OFF . . . . . . . . . . . . . . . 147
Tire Pressure . . . . . . . . . . . . . . . . . 148
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 147
Traction Off . . . . . . . . . . . . . . . . . . . 146
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 212
Low Fuel Warning Light . . . . . . . . . 149
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 105
Lumbar Adjustment . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . 64M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 384
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 379
Maintenance Schedule . . . . . . . . . 373 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 382
Malfunction Indicator Lamp . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . 235
Media Avoiding Untrusted Devices . . 185
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 66
Messages Engine Power . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154
Vehicle Speed . . . . . . . . . . . . . . . . 155
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 54
Mirrors Automatic Dimming . . . . . . . . . . . . . 53
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 53
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 52
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manual Rearview . . . . . . . . . . . . . . . 53 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tilt in Reverse . . . . . . . . . . . . . . . . . . 53
Mirrors, Interior Rearview . . . . . . . . 53
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Driver Control . . . . . . . . . . . . . . . . . 242
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 335
Multi-band Antenna . . . . . . . . . . . . . 185
N
Navigation
Connected Services . . . . . . . . . . .411
New Vehicle Break-In . . . . . . . . . . . 224
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 138
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 212 Driving . . . . . . . . . . . . . . . . . . . . . . . . 212
Recovery . . . . . . . . . . . . . . . . . . . . . .211
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 296
Engine Oil Life System . . . . . . . 298
Pressure Light . . . . . . . . . . . . . . . . 148
Older Children, Restraints . . . . . . . 98
Online Owner Center . . . . . . . . . . . 392
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 402

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Index 423
RecordsMaintenance . . . . . . . . . . . . . . . . . . 384
Recreational Vehicle Towing . . . . 359
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 393
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 37
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 97
Maintenance . . . . . . . . . . . . . . . . . . 383
Replacing Airbag System . . . . . . . . 97
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 113
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 84
Reporting Safety Defects Canadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Restraints
Where to Put . . . . . . . . . . . . . . . . . 103
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 230
Reverse Tilt Mirrors . . . . . . . . . . . . . . 53
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 217 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 393
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 58
Roof Rack System . . . . . . . . . . . . . . 122
Rotation, Tires . . . . . . . . . . . . . . . . . . 340
Routing, Engine Drive Belt . . . . . . 388
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 233
S
Safety Defects ReportingCanadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 83
Satellite Radio . . . . . . . . . . . . . . . . . . 182
Scheduling Appointments . . . . . . . 395
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 76 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Extender . . . . . . . . . . . . . . . . . . . . . . . . 83
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 77
Lap-Shoulder Belt . . . . . . . . . . . . . . 79
Reminders . . . . . . . . . . . . . . . . . . . . 140
Replacing after a Crash . . . . . . . . 84
Use During Pregnancy . . . . . . . . . . 83 Seats
Adjustment, Front . . . . . . . . . . . . . . . 63
Head Restraints . . . . . . . . . . . . . . . . 61
Heated and Ventilated Front . . . . 69
Heated, Rear . . . . . . . . . . . . . . . . . . . 73
Lumbar Adjustment, Front . . . . . . 64
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Adjustment, Front . . . . . . . 63
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reclining Seatbacks . . . . . . . . . . . . 64
Third Row Seat . . . . . . . . . . . . . . . . . 74
Securing Child Restraints . . . . . . . . . . . . . . . . 113, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . 207 Accessories andModifications . . . . . . . . . . . . . . . . 291
Doing Your Own Work . . . . . . . . 291
Maintenance Records . . . . . . . . 384
Maintenance, General Information . . . . . . . . . . . . . . . . . . 371
Parts Identification Label . . . . . 385
Scheduling Appointments . . . . . 395