2019 CHEVROLET TRAVERSE phone

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
OnStar 405
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
406 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 399.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Connected Services 413
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Index 417
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 142
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Child Restraints
Infants and Young Children . . . . . 99
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 105
Older Children . . . . . . . . . . . . . . . . . . 98
Securing . . . . . . . . . . . . . . . . . .113, 115
Systems . . . . . . . . . . . . . . . . . . . . . . 102
Circuit Breakers . . . . . . . . . . . . . . . . 317
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 362
Interior Care . . . . . . . . . . . . . . . . . . 366
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 201
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 135
Collision Damage Repair . . . . . . . 396
Compact Spare Tire . . . . . . . . . . . . 354
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .119
Compass . . . . . . . . . . . . . . . . . . . . . . . 128 Connected Services
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Navigation . . . . . . . . . . . . . . . . . . . . .411
Connections Connected Services . . . . . . . . . . 412
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . 210
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 139
Cooling . . . . . . . . . . . . . . . . . . . . 201, 204
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 395
Cruise Control . . . . . . . . . . . . . . . . . . 246 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise Control, Adaptive . . . . . . . . 248
Customer Assistance . . . . . . . . . . . 392
Offices . . . . . . . . . . . . . . . . . . . . . . . . 391
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 398 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 396
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Data Recorders, Event . . . . . . . . . 401
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 210
Delayed Locking . . . . . . . . . . . . . . . . . 41
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics
Connected Services . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 209
Dome Lamps . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 388
Drive Systems
All-Wheel Drive . . . . . . . . . . 237, 310

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 419
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 261
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 399
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 265
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 63
Heated and Ventilated . . . . . . . . . . 69
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 273
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 274
Filling the Tank . . . . . . . . . . . . . . . 273
Foreign Countries . . . . . . . . . . . . 273
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 149
Prohibited Fuels . . . . . . . . . . . . . . 272
Recommended . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . 271
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 317 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 323
G
Garage Door Opener . . . . . . . . . . . 164Programming . . . . . . . . . . . . . . . . . 164
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 139
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 138
Speedometer . . . . . . . . . . . . . . . . . 138
Tachometer . . . . . . . . . . . . . . . . . . . 138
Trip Odometer . . . . . . . . . . . . . . . . 138
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 134
General Information Service and Maintenance . . . . . 371
Towing . . . . . . . . . . . . . . . . . . . . . . . . 275
Vehicle Care . . . . . . . . . . . . . . . . . . 290
Glove Box . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 393
H
Hands-Free Phone . . . . . . . . . . . . . 198
Hazard Warning Flashers . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . 61
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314
Automatic . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . 314, 315
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . 169
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 314
High-Beam On Light . . . . . . . . . . 150
High/Low Beam Changer . . . . . 169
Lamps On Reminder . . . . . . . . . 150
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 73
Steering Wheel . . . . . . . . . . . . . . . 126
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . 53
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . . . 201, 204
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 316
High-Beam On Light . . . . . . . . . . . . 150

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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422 Index
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . 405
OnStar Emergency . . . . . . . . . . . . . 404
OnStar Overview . . . . . . . . . . . . . . . 403
OnStar Security . . . . . . . . . . . . . . . . 405
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . 179
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheating, Engine . . . . . . . . . . . . 305
Overview . . . . . . . . . . . . . . . . . . . . . . . 178
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . 258
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . .311
Extended . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . 258
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 141 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Passenger Sensing System . . . . . 92
Pedestrian Ahead Indicator . . . . . 146
Perchlorate Materials Requirements, California . . . . . . 291
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 197
Bluetooth . . . . . . . . . . . . . . . . 192, 193
Hands-Free . . . . . . . . . . . . . . . . . . . 198
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 230
Seat Adjustment . . . . . . . . . . . . . . . . 63
Windows . . . . . . . . . . . . . . . . . . . . . . . 56
Pregnancy, Using Seat Belts . . . . 83
Privacy Vehicle Data Recording . . . . . . . 401
Program Courtesy Transportation . . . . . . 395 Prohibited Fuels . . . . . . . . . . . . . . . . 272
Proposition
65 Warning,
California . . . . . . . . . . . .290, 309, 356, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 398
R
Radio Frequency Statement . . . . 399
Radio Reception . . . . . . . . . . . . . . . . 184
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 181
Satellite . . . . . . . . . . . . . . . . . . . . . . . 182
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Camera Mirror . . . . . . . . . . . . . 54
Rear Climate Control System . . . 204
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 73
Rear Vision Camera (RVC) . . . . . 258
Rear Window Washer/Wiper . . . . 128
Rearview Mirrors . . . . . . . . . . . . . . . . 53 Automatic Dimming . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 382

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
424 Index
Service Electric ParkingBrake Light . . . . . . . . . . . . . . . . . . . . 145
Services Special Application . . . . . . . . . . . 378
Servicing the Airbag . . . . . . . . . . . . . 96
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 310
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 230
Out of Park . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone Alert (SBZA) . . . 267
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 171
Software Updates . . . . . . . . . . . . . . 180
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 354
Special Application Services . . . . 378
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 386
Speedometer . . . . . . . . . . . . . . . . . . . 138
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 147
Start Assist, Hill . . . . . . . . . . . . . . . . . 240
Start Vehicle, Remote . . . . . . . . . . . 37
Starter Switch Check . . . . . . . . . . . 310
Starting the Engine . . . . . . . . . . . . . 226
Steering . . . . . . . . . . . . . . . . . . . . . . . . 211 Steering (cont'd)
Heated Wheel . . . . . . . . . . . . . . . . 126
Wheel Adjustment . . . . . . . . . . . . 125
Wheel Controls . . . . . . . . . . . . . . . 125
Stop/Start System . . . . . . . . . . . . . . 227
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 120
Center Console . . . . . . . . . . . . . . . 120
Glove Box . . . . . . . . . . . . . . . . . . . . .119
Instrument Panel . . . . . . . . . . . . . .119
Roof Rack System . . . . . . . . . . . . 122
Storage Compartments . . . . . . . . . 119
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 220
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 58
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 261
Infotainment . . . . . . . . . . . . . 176, 402
Roof Rack . . . . . . . . . . . . . . . . . . . . 122
Systems Driver Assistance . . . . . . . . . . . . . 256T
Tachometer . . . . . . . . . . . . . . . . . . . . . 138
Text Telephone (TTY) Users . . . . 392
Theft-Deterrent Systems . . . . . . . . . 51Immobilizer . . . . . . . . . . . . . . . . . . . . . 51
Third-Row Seats . . . . . . . . . . . . . . . . . 74
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 All-Season . . . . . . . . . . . . . . . . . . . . 327
Buying New Tires . . . . . . . . . . . . . 342
Chains . . . . . . . . . . . . . . . . . . . . . . . . 346
Changing . . . . . . . . . . . . . . . . . . . . . 348
Compact Spare . . . . . . . . . . . . . . . 354
Designations . . . . . . . . . . . . . . . . . 330
Different Size . . . . . . . . . . . . . . . . . 343
If a Tire Goes Flat . . . . . . . . . . . . 347
Inspection . . . . . . . . . . . . . . . . . . . . 340
Pressure . . . . . . . . . . . . . . . . . 333, 334
Pressure Light . . . . . . . . . . . . . . . . 148
Pressure Monitor Operation . . 336
Pressure Monitor System . . . . . 335
Rotation . . . . . . . . . . . . . . . . . . . . . . 340
Sidewall Labeling . . . . . . . . . . . . . 328
Terminology and Definitions . . 330
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 344
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 345