Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
OnStar 405
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 407
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0288. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 413
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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420 Index
High-Speed Operation . . . . . . . . . . 334
Hill and Mountain Roads . . . . . . . . 218
Hill Start Assist (HSA) . . . . . . . . . . 240
Home Page . . . . . . . . . . . . . . . . . . . . . 179
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 77
HVAC . . . . . . . . . . . . . . . . . . . . . . 201, 204
I
Ignition Positions . . . . . . . . . . . . . . . 225
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 51
Indicator Pedestrian Ahead . . . . . . . . . . . . 146
Vehicle Ahead . . . . . . . . . . . . . . . . 146
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 99
Information Publication Ordering . . . . . . . . . . 398
Infotainment . . . . . . . . . . . . . . . . . . . . 176
Infotainment System . . . . . . . . . . . . 402
Instrument Cluster . . . . . . . . . . . . . . 135
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . .119
Interior Rearview Mirrors . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 356
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 328
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 172
Daytime Running (DRL) . . . . . . 169
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 172
Exterior Controls . . . . . . . . . . . . . . 167
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 175
License Plate . . . . . . . . . . . . . . . . . 315
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 142
On Reminder . . . . . . . . . . . . . . . . . 150
Reading . . . . . . . . . . . . . . . . . . . . . . 173
Lane Change Alert (LCA) . . . . . . . 267
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 269
Lane Keep Assist (LKA) . . . . . . . . 269
Lane Keep Assist Light . . . . . . . . . 146
Lap-Shoulder Belt . . . . . . . . . . . . . . . 79 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . .113
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 105
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 174
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Illumination Control . . . . . . . . . . . 172
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Lights Airbag Readiness . . . . . . . . . . . . . 141
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 145
Brake System Warning . . . . . . . 144
Charging System . . . . . . . . . . . . . 142
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 142
Cruise Control . . . . . . . . . . . . . . . . 150
Door Ajar . . . . . . . . . . . . . . . . . . . . . 151
Electric Parking Brake . . . . . . . . 145
Engine Oil Pressure . . . . . . . . . . 148
Flash-to-Pass . . . . . . . . . . . . . . . . . 169
Front Fog Lamp . . . . . . . . . . . . . . 150
High-Beam On . . . . . . . . . . . . . . . . 150
High/Low Beam Changer . . . . . 169
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Index 423
RecordsMaintenance . . . . . . . . . . . . . . . . . . 384
Recreational Vehicle Towing . . . . 359
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 393
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 37
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 97
Maintenance . . . . . . . . . . . . . . . . . . 383
Replacing Airbag System . . . . . . . . 97
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 113
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 84
Reporting Safety Defects Canadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Restraints
Where to Put . . . . . . . . . . . . . . . . . 103
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 230
Reverse Tilt Mirrors . . . . . . . . . . . . . . 53
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 217 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 393
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 58
Roof Rack System . . . . . . . . . . . . . . 122
Rotation, Tires . . . . . . . . . . . . . . . . . . 340
Routing, Engine Drive Belt . . . . . . 388
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 233
S
Safety Defects ReportingCanadian Government . . . . . . . . 400
General Motors . . . . . . . . . . . . . . . 400
U.S. Government . . . . . . . . . . . . . 399
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 83
Satellite Radio . . . . . . . . . . . . . . . . . . 182
Scheduling Appointments . . . . . . . 395
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 76 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Extender . . . . . . . . . . . . . . . . . . . . . . . . 83
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 77
Lap-Shoulder Belt . . . . . . . . . . . . . . 79
Reminders . . . . . . . . . . . . . . . . . . . . 140
Replacing after a Crash . . . . . . . . 84
Use During Pregnancy . . . . . . . . . . 83 Seats
Adjustment, Front . . . . . . . . . . . . . . . 63
Head Restraints . . . . . . . . . . . . . . . . 61
Heated and Ventilated Front . . . . 69
Heated, Rear . . . . . . . . . . . . . . . . . . . 73
Lumbar Adjustment, Front . . . . . . 64
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Adjustment, Front . . . . . . . 63
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reclining Seatbacks . . . . . . . . . . . . 64
Third Row Seat . . . . . . . . . . . . . . . . . 74
Securing Child Restraints . . . . . . . . . . . . . . . . 113, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . 207 Accessories andModifications . . . . . . . . . . . . . . . . 291
Doing Your Own Work . . . . . . . . 291
Maintenance Records . . . . . . . . 384
Maintenance, General Information . . . . . . . . . . . . . . . . . . 371
Parts Identification Label . . . . . 385
Scheduling Appointments . . . . . 395
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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424 Index
Service Electric ParkingBrake Light . . . . . . . . . . . . . . . . . . . . 145
Services Special Application . . . . . . . . . . . 378
Servicing the Airbag . . . . . . . . . . . . . 96
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 310
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 230
Out of Park . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone Alert (SBZA) . . . 267
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 171
Software Updates . . . . . . . . . . . . . . 180
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 354
Special Application Services . . . . 378
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 386
Speedometer . . . . . . . . . . . . . . . . . . . 138
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 147
Start Assist, Hill . . . . . . . . . . . . . . . . . 240
Start Vehicle, Remote . . . . . . . . . . . 37
Starter Switch Check . . . . . . . . . . . 310
Starting the Engine . . . . . . . . . . . . . 226
Steering . . . . . . . . . . . . . . . . . . . . . . . . 211 Steering (cont'd)
Heated Wheel . . . . . . . . . . . . . . . . 126
Wheel Adjustment . . . . . . . . . . . . 125
Wheel Controls . . . . . . . . . . . . . . . 125
Stop/Start System . . . . . . . . . . . . . . 227
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 120
Center Console . . . . . . . . . . . . . . . 120
Glove Box . . . . . . . . . . . . . . . . . . . . .119
Instrument Panel . . . . . . . . . . . . . .119
Roof Rack System . . . . . . . . . . . . 122
Storage Compartments . . . . . . . . . 119
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 220
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 58
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 261
Infotainment . . . . . . . . . . . . . 176, 402
Roof Rack . . . . . . . . . . . . . . . . . . . . 122
Systems Driver Assistance . . . . . . . . . . . . . 256T
Tachometer . . . . . . . . . . . . . . . . . . . . . 138
Text Telephone (TTY) Users . . . . 392
Theft-Deterrent Systems . . . . . . . . . 51Immobilizer . . . . . . . . . . . . . . . . . . . . . 51
Third-Row Seats . . . . . . . . . . . . . . . . . 74
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 All-Season . . . . . . . . . . . . . . . . . . . . 327
Buying New Tires . . . . . . . . . . . . . 342
Chains . . . . . . . . . . . . . . . . . . . . . . . . 346
Changing . . . . . . . . . . . . . . . . . . . . . 348
Compact Spare . . . . . . . . . . . . . . . 354
Designations . . . . . . . . . . . . . . . . . 330
Different Size . . . . . . . . . . . . . . . . . 343
If a Tire Goes Flat . . . . . . . . . . . . 347
Inspection . . . . . . . . . . . . . . . . . . . . 340
Pressure . . . . . . . . . . . . . . . . . 333, 334
Pressure Light . . . . . . . . . . . . . . . . 148
Pressure Monitor Operation . . 336
Pressure Monitor System . . . . . 335
Rotation . . . . . . . . . . . . . . . . . . . . . . 340
Sidewall Labeling . . . . . . . . . . . . . 328
Terminology and Definitions . . 330
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 344
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 345
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Index 425
Tires (cont'd)Wheel Replacement . . . . . . . . . . 345
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Winter . . . . . . . . . . . . . . . . . . . . . . . . 327
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 271
Tow/Haul Mode . . . . . . . . . . . . . . . . . 236
Towing Driving Characteristics . . . . . . . . 275
Equipment . . . . . . . . . . . . . . . . . . . . 283
General Information . . . . . . . . . . 275
Recreational Vehicle . . . . . . . . . . 359
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 279
Trailer Sway Control (TSC) . . . 287
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 358
Traction Control System(TCS)/StabiliTrak Light . . . . . . 147
Off Light . . . . . . . . . . . . . . . . . . . . . . 146
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 241
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 200
Trailer Sway Control (TSC) . . . . . . . . . . 287
Towing . . . . . . . . . . . . . . . . . . . . . . . . 279
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 233 Transmission (cont'd)
Fluid, Automatic . . . . . . . . . . . . . . 299
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 395
Trip Odometer . . . . . . . . . . . . . . . . . . 138
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 171
U
Uniform Tire Quality Grading . . . 344
Universal Remote System . . . . . . 164Operation . . . . . . . . . . . . . . . . . . . . . 166
Programming . . . . . . . . . . . . . . . . . 164
Updates
Software . . . . . . . . . . . . . . . . . . . . . . 180
USB Port . . . . . . . . . . . . . . . . . . . . . . . 185
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 50
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 210
Identification Number (VIN) . . . 385
Load Limits . . . . . . . . . . . . . . . . . . . 220
Messages . . . . . . . . . . . . . . . . . . . . 154
Personalization . . . . . . . . . . . . . . . 155
Remote Start . . . . . . . . . . . . . . . . . . . 37
Security . . . . . . . . . . . . . . . . . . . . . . . . 50 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . 155
Towing . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle Ahead Indicator . . . . . . . . 146
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 333
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 401
Ventilation, Air . . . . . . . . . . . . . . . . . . 206
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Voltage Devices and Wiring . . . . 316
W
Warning
Brake System Light . . . . . . . . . . . 144
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 269
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 134
Warnings Hazard Flashers . . . . . . . . . . . . . . 171
Washer Fluid . . . . . . . . . . . . . . . . . . . 306
Wheels Alignment and Tire Balance . . 345
Different Size . . . . . . . . . . . . . . . . . 343
Replacement . . . . . . . . . . . . . . . . . 345
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 341