2019 CHEVROLET TRAVERSE onstar
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412 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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Connected Services 413
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
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414 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
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Index 415
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 291
Accessory Power . . . . . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . 248
Add-On Electrical Equipment . . . 288
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 379
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 64
Agreements Trademarks and License . . . . . 200
Air Cleaner/Filter, Engine . . . . . . . 300
Air Conditioning . . . . . . . . . . . 201, 204
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 207
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 206
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 87
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 96
Passenger Status Indicator . . . 141
Readiness Light . . . . . . . . . . . . . . 141
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 85
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert Lane Change . . . . . . . . . . . . . . . . . 267
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Wheel Drive . . . . . . . . . . . . 237, 310
AM-FM Radio . . . . . . . . . . . . . . . . . . . 181
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 185
Multi-band . . . . . . . . . . . . . . . . . . . . 185
Antilock Brake System (ABS) . . . 237
Warning Light . . . . . . . . . . . . . . . . . 145
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 362
Interior . . . . . . . . . . . . . . . . . . . . . . . . 366
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Index 417
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 142
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Child Restraints
Infants and Young Children . . . . . 99
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 105
Older Children . . . . . . . . . . . . . . . . . . 98
Securing . . . . . . . . . . . . . . . . . .113, 115
Systems . . . . . . . . . . . . . . . . . . . . . . 102
Circuit Breakers . . . . . . . . . . . . . . . . 317
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 362
Interior Care . . . . . . . . . . . . . . . . . . 366
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 201
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 135
Collision Damage Repair . . . . . . . 396
Compact Spare Tire . . . . . . . . . . . . 354
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .119
Compass . . . . . . . . . . . . . . . . . . . . . . . 128 Connected Services
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Navigation . . . . . . . . . . . . . . . . . . . . .411
Connections Connected Services . . . . . . . . . . 412
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . 210
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 139
Cooling . . . . . . . . . . . . . . . . . . . . 201, 204
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 395
Cruise Control . . . . . . . . . . . . . . . . . . 246 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise Control, Adaptive . . . . . . . . 248
Customer Assistance . . . . . . . . . . . 392
Offices . . . . . . . . . . . . . . . . . . . . . . . . 391
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 398 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 396
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Data Recorders, Event . . . . . . . . . 401
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 210
Delayed Locking . . . . . . . . . . . . . . . . . 41
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics
Connected Services . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 209
Dome Lamps . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 388
Drive Systems
All-Wheel Drive . . . . . . . . . . 237, 310
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418 Index
Driver Assistance Systems . . . . . 256
Driver InformationCenter (DIC) . . . . . . . . . . . . . . . . . . 151
Driver Mode Control . . . . . . . . . . . . 242
Driving Assistance Systems . . . . . . . . . . 261
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 275
Defensive . . . . . . . . . . . . . . . . . . . . . 210
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 210
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 218
If the Vehicle is Stuck . . . . . . . . . 220
Loss of Control . . . . . . . . . . . . . . . 212
Off-Road . . . . . . . . . . . . . . . . . . . . . 212
Off-Road Recovery . . . . . . . . . . . .211
Vehicle Load Limits . . . . . . . . . . . 220
Wet Roads . . . . . . . . . . . . . . . . . . . 217
Winter . . . . . . . . . . . . . . . . . . . . . . . . 218
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 201
E
Electric Parking Brake . . . . . . . . . . 238
Electric Parking Brake Light . . . . 145
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 288 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 317
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 404
Engine Air Cleaner/Filter . . . . . . . . . . . . . 300
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Compartment Overview . . . . . . . 293
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 139
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 388
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Heater . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . 298
Oil Pressure Light . . . . . . . . . . . . 148
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . 233
Starting . . . . . . . . . . . . . . . . . . . . . . . 226 Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 283
Event Data Recorders . . . . . . . . . . 401
Exit Lighting . . . . . . . . . . . . . . . . . . . . 174
Extended Parking . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . 83
Exterior Lamp Controls . . . . . . . . . 167
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 175
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 300
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 169
Flashers, Hazard Warning . . . . . . 171
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 347 Changing . . . . . . . . . . . . . . . . . . . . . 348
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 370
Fluid Automatic Transmission . . . . . . 299
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Washer . . . . . . . . . . . . . . . . . . . . . . . 306
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 172
Folding Mirrors . . . . . . . . . . . . . . . . . . 52
Forward Automatic Braking . . . . . 263
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Index 421
Lights (cont'd)Lane Keep Assist . . . . . . . . . . . . . 146
Low Fuel Warning . . . . . . . . . . . . 149
Seat Belt Reminders . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . 149
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 145
StabiliTrak OFF . . . . . . . . . . . . . . . 147
Tire Pressure . . . . . . . . . . . . . . . . . 148
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 147
Traction Off . . . . . . . . . . . . . . . . . . . 146
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 212
Low Fuel Warning Light . . . . . . . . . 149
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 105
Lumbar Adjustment . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . 64M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 384
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 379
Maintenance Schedule . . . . . . . . . 373 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 382
Malfunction Indicator Lamp . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . 235
Media Avoiding Untrusted Devices . . 185
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 66
Messages Engine Power . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154
Vehicle Speed . . . . . . . . . . . . . . . . 155
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 54
Mirrors Automatic Dimming . . . . . . . . . . . . . 53
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 53
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 52
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manual Rearview . . . . . . . . . . . . . . . 53 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tilt in Reverse . . . . . . . . . . . . . . . . . . 53
Mirrors, Interior Rearview . . . . . . . . 53
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Driver Control . . . . . . . . . . . . . . . . . 242
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 335
Multi-band Antenna . . . . . . . . . . . . . 185
N
Navigation
Connected Services . . . . . . . . . . .411
New Vehicle Break-In . . . . . . . . . . . 224
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 138
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 212 Driving . . . . . . . . . . . . . . . . . . . . . . . . 212
Recovery . . . . . . . . . . . . . . . . . . . . . .211
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 296
Engine Oil Life System . . . . . . . 298
Pressure Light . . . . . . . . . . . . . . . . 148
Older Children, Restraints . . . . . . . 98
Online Owner Center . . . . . . . . . . . 392
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 402
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422 Index
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . 405
OnStar Emergency . . . . . . . . . . . . . 404
OnStar Overview . . . . . . . . . . . . . . . 403
OnStar Security . . . . . . . . . . . . . . . . 405
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 172
Infotainment System . . . . . . . . . . 179
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130
Overheating, Engine . . . . . . . . . . . . 305
Overview . . . . . . . . . . . . . . . . . . . . . . . 178
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . 231
Park Assist . . . . . . . . . . . . . . . . . . . . . 258
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . .311
Extended . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . 231
Parking or Backing Assistance Systems . . . . . . . . . . 258
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 141 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Passenger Sensing System . . . . . 92
Pedestrian Ahead Indicator . . . . . 146
Perchlorate Materials Requirements, California . . . . . . 291
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 197
Bluetooth . . . . . . . . . . . . . . . . 192, 193
Hands-Free . . . . . . . . . . . . . . . . . . . 198
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 230
Seat Adjustment . . . . . . . . . . . . . . . . 63
Windows . . . . . . . . . . . . . . . . . . . . . . . 56
Pregnancy, Using Seat Belts . . . . 83
Privacy Vehicle Data Recording . . . . . . . 401
Program Courtesy Transportation . . . . . . 395 Prohibited Fuels . . . . . . . . . . . . . . . . 272
Proposition
65 Warning,
California . . . . . . . . . . . .290, 309, 356, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 398
R
Radio Frequency Statement . . . . 399
Radio Reception . . . . . . . . . . . . . . . . 184
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 181
Satellite . . . . . . . . . . . . . . . . . . . . . . . 182
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Camera Mirror . . . . . . . . . . . . . 54
Rear Climate Control System . . . 204
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 73
Rear Vision Camera (RVC) . . . . . 258
Rear Window Washer/Wiper . . . . 128
Rearview Mirrors . . . . . . . . . . . . . . . . 53 Automatic Dimming . . . . . . . . . . . . . 53
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 382