
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
OnStar 409
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
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or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
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at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided
“as is,”
without warranty of any kind,
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Info-ZIP or its contributors be held
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Permission is granted to anyone to
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of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
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marked as such and must not

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 411
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 411
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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412 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 413
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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414 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 415
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 291
Accessory Power . . . . . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . 248
Add-On Electrical Equipment . . . 288
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 379
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 64
Agreements Trademarks and License . . . . . 200
Air Cleaner/Filter, Engine . . . . . . . 300
Air Conditioning . . . . . . . . . . . 201, 204
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 207
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 206
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 90
Passenger Sensing System . . . . 92
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 89
Where Are the Airbags? . . . . . . . . 87
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 96
Passenger Status Indicator . . . 141
Readiness Light . . . . . . . . . . . . . . 141
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 96
System Check . . . . . . . . . . . . . . . . . . 85
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert Lane Change . . . . . . . . . . . . . . . . . 267
Side Blind Zone (SBZA) . . . . . . 267
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Wheel Drive . . . . . . . . . . . . 237, 310
AM-FM Radio . . . . . . . . . . . . . . . . . . . 181
Antenna . . . . . . . . . . . . . . . . . . . . . . . . 185
Multi-band . . . . . . . . . . . . . . . . . . . . 185
Antilock Brake System (ABS) . . . 237
Warning Light . . . . . . . . . . . . . . . . . 145
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 362
Interior . . . . . . . . . . . . . . . . . . . . . . . . 366

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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416 Index
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 197
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 393
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 261
Assistance Systems for
Parking and Backing . . . . . . . . . . 258
Audio Theft-Deterrent Feature . . . . . . . 177
Auto Stop
Stop/Start System . . . . . . . . . . . . 227
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 53
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . 263
Headlamp System . . . . . . . . . . . . 170
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 299
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 235
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 310
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 191
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 185B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 175
Load Management . . . . . . . . . . . . 174
Power Protection . . . . . . . . . . . . . 175
Battery - North America . . . . 309, 356
Blade Replacement, Wiper . . . . . 311
Bluetooth Overview . . . . . . . . . . . . . . . . 192, 193
Brake Parking, Electric . . . . . . . . . . . . . . 238
System Warning Light . . . . . . . . 144
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Antilock . . . . . . . . . . . . . . . . . . . . . . . 237
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 240
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 210 Automatic Forward . . . . . . . . . . . 263
Braking System Front Pedestrian (FPB) . . . . . . . 265
Break-In, New Vehicle . . . . . . . . . . 224
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 314
Headlamps . . . . . . . . . . . . . . . . . . . 314
Headlamps, Front Turn
Signal, and Sidemarker . . . . . 315 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 314
License Plate Lamps . . . . . . . . . 315
Buying New Tires . . . . . . . . . . . . . . . 342
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 128
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 291
California Proposition
65 Warning . . . . . . . . . .290, 309, 356, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 386
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 218
Cargo Management System . . . . . . . . . 120
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 120
Chains, Tire . . . . . . . . . . . . . . . . . . . . 346

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Index 417
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 142
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Child Restraints
Infants and Young Children . . . . . 99
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 105
Older Children . . . . . . . . . . . . . . . . . . 98
Securing . . . . . . . . . . . . . . . . . .113, 115
Systems . . . . . . . . . . . . . . . . . . . . . . 102
Circuit Breakers . . . . . . . . . . . . . . . . 317
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 362
Interior Care . . . . . . . . . . . . . . . . . . 366
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 201
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 135
Collision Damage Repair . . . . . . . 396
Compact Spare Tire . . . . . . . . . . . . 354
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .119
Compass . . . . . . . . . . . . . . . . . . . . . . . 128 Connected Services
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Navigation . . . . . . . . . . . . . . . . . . . . .411
Connections Connected Services . . . . . . . . . . 412
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . 210
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 139
Cooling . . . . . . . . . . . . . . . . . . . . 201, 204
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 395
Cruise Control . . . . . . . . . . . . . . . . . . 246 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise Control, Adaptive . . . . . . . . 248
Customer Assistance . . . . . . . . . . . 392
Offices . . . . . . . . . . . . . . . . . . . . . . . . 391
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 398 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 396
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Data Recorders, Event . . . . . . . . . 401
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 210
Delayed Locking . . . . . . . . . . . . . . . . . 41
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics
Connected Services . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 209
Dome Lamps . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 388
Drive Systems
All-Wheel Drive . . . . . . . . . . 237, 310