Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 11/1/18
408 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Connected Services 411
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 411
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
412 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 417
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 142
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Child Restraints
Infants and Young Children . . . . . 99
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 105
Older Children . . . . . . . . . . . . . . . . . . 98
Securing . . . . . . . . . . . . . . . . . .113, 115
Systems . . . . . . . . . . . . . . . . . . . . . . 102
Circuit Breakers . . . . . . . . . . . . . . . . 317
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 362
Interior Care . . . . . . . . . . . . . . . . . . 366
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 201
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 135
Collision Damage Repair . . . . . . . 396
Compact Spare Tire . . . . . . . . . . . . 354
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .119
Compass . . . . . . . . . . . . . . . . . . . . . . . 128 Connected Services
Connections . . . . . . . . . . . . . . . . . . 412
Diagnostics . . . . . . . . . . . . . . . . . . . 414
Navigation . . . . . . . . . . . . . . . . . . . . .411
Connections Connected Services . . . . . . . . . . 412
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 241
Control of a Vehicle . . . . . . . . . . . . . 210
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 139
Cooling . . . . . . . . . . . . . . . . . . . . 201, 204
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 395
Cruise Control . . . . . . . . . . . . . . . . . . 246 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise Control, Adaptive . . . . . . . . 248
Customer Assistance . . . . . . . . . . . 392
Offices . . . . . . . . . . . . . . . . . . . . . . . . 391
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 398 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 389
D
Damage Repair, Collision . . . . . . . 396
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Data Recorders, Event . . . . . . . . . 401
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 210
Delayed Locking . . . . . . . . . . . . . . . . . 41
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics
Connected Services . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 209
Dome Lamps . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 388
Drive Systems
All-Wheel Drive . . . . . . . . . . 237, 310
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 421
Lights (cont'd)Lane Keep Assist . . . . . . . . . . . . . 146
Low Fuel Warning . . . . . . . . . . . . 149
Seat Belt Reminders . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . 149
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 145
StabiliTrak OFF . . . . . . . . . . . . . . . 147
Tire Pressure . . . . . . . . . . . . . . . . . 148
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 147
Traction Off . . . . . . . . . . . . . . . . . . . 146
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 212
Low Fuel Warning Light . . . . . . . . . 149
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 105
Lumbar Adjustment . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . 64M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 384
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 379
Maintenance Schedule . . . . . . . . . 373 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 382
Malfunction Indicator Lamp . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . 235
Media Avoiding Untrusted Devices . . 185
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 66
Messages Engine Power . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 154
Vehicle Speed . . . . . . . . . . . . . . . . 155
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 54
Mirrors Automatic Dimming . . . . . . . . . . . . . 53
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 53
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 52
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manual Rearview . . . . . . . . . . . . . . . 53 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tilt in Reverse . . . . . . . . . . . . . . . . . . 53
Mirrors, Interior Rearview . . . . . . . . 53
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Driver Control . . . . . . . . . . . . . . . . . 242
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 335
Multi-band Antenna . . . . . . . . . . . . . 185
N
Navigation
Connected Services . . . . . . . . . . .411
New Vehicle Break-In . . . . . . . . . . . 224
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 138
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 212 Driving . . . . . . . . . . . . . . . . . . . . . . . . 212
Recovery . . . . . . . . . . . . . . . . . . . . . .211
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 296
Engine Oil Life System . . . . . . . 298
Pressure Light . . . . . . . . . . . . . . . . 148
Older Children, Restraints . . . . . . . 98
Online Owner Center . . . . . . . . . . . 392
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 402