Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 29
Seats and Restraints . . . . . . . . . . . 64
Storage . . . . . . . . . . . . . . . . . . . . . . . 128
Instruments and Controls . . . . . . 133
Lighting . . . . . . . . . . . . . . . . . . . . . . . 183
Infotainment System . . . . . . . . . . 193
Climate Controls . . . . . . . . . . . . . . 194
Driving and Operating . . . . . . . . . 202
Vehicle Care . . . . . . . . . . . . . . . . . . 299
Service and Maintenance . . . . . 401
Technical Data . . . . . . . . . . . . . . . . 417
Customer Information . . . . . . . . . 421
Reporting Safety Defects . . . . . . 432
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 435
Connected Services . . . . . . . . . . . 443
Index . . . . . . . . . . . . . . . . . . . . 447
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE,
SUBURBAN, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84161702 B Second Printing©2018 General Motors LLC. All Rights Reserved.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
12 In Brief
Power Seats
To adjust a power seat, if equipped:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
. If equipped, raise or lower the
front part of the seat cushion by
moving the front of the control
up or down.
. If equipped, raise or lower the
seat by moving the rear of the
control up or down.
See Power Seat Adjustment 067.
Memory Features
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound. Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously saved to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously saved exit position when
exiting the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in “Saving
Memory Positions” section are
performed. See Memory Seats070.
Second Row Seats
The second row seatbacks can be
folded for additional cargo space,
or the seats can be folded and
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
30 Keys, Doors, and Windows
If the vehicle has the Keyless
Access system, there is a key in the
transmitter.This key is used for the driver door
and glove box.
If the vehicle has the Keyless
Access system, the transmitter has
a button on the side of the
transmitter used to remove the key.
Do not pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0435.
If locked out of the vehicle, see
Roadside Assistance Program
0 425.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 070.
Keys (Key Access)
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
(Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
32 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the driver door,
ignition, and glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats070.
Programming Keys to the
Vehicle
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe and
Special Service Packages
Supplement.
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on without
starting the engine.
2. Turn the ignition off and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on
without starting the engine.
4. Turn the ignition off and remove the key.
5. Insert the new key to be programmed, and within
five seconds, turn the ignition
on without starting the engine.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–5 if additional keys are to be programmed.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 33
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without Two
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.1. Insert the new vehicle key into the ignition.
2. Turn the ignition on without starting the engine. The
security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off. 5. Repeat Steps 2–4 two more
times. After the third time, turn
the ignition on; the key is
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off and insert the
second key to be learned and
turn the ignition on without
starting the engine.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
The key has a bar-coded key tag
that your dealer or qualified
locksmith can use to make new
keys. Store this information in a safe
place, not in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick. If locked out of the vehicle, see
Roadside Assistance Program
0
425.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0435.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 431.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
34 Keys, Doors, and Windows
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 033.
With Remote Start, without Similar
Q:Press to lock all doors.
If enabled, the turn signal lamps
flash once on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0172.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door
will immediately unlock. See
Vehicle Personalization 0172.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 053.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0172.
K:Press once to unlock the driver
door. If
Kis pressed again within
three seconds, all remaining doors
unlock. The interior lamps may
come on and stay on for 20 seconds
or until the ignition is turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0172.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 053.