2019 CHEVROLET TAHOE phone
[x] Cancel search: phonePage 439 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
438 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 431.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Page 446 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Connected Services 445
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Page 450 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
Index 449
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 141
Charging System Light . . . . . . . . . 155
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 155
Ignition Transmission Lock . . . 329
Child Restraints Infants and Young Children . . . 108
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .114
Older Children . . . . . . . . . . . . . . . . 107
Securing . . . . . . . . . . . . 122, 124, 125
Systems . . . . . . . . . . . . . . . . . . . . . . . 111
Child-View Mirror . . . . . . . . . . . . . . . . 59
Circuit Breakers . . . . . . . . . . . . . . . . 337
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 391
Interior Care . . . . . . . . . . . . . . . . . . 396
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 194
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cluster, Instrument . . . . . . . . . . . . . 145
Collision Damage Repair . . . . . . . 428
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 128
Compass . . . . . . . . . . . . . . . . . . . . . . . 138 Connected Services
Connections . . . . . . . . . . . . . . . . . . 444
Diagnostics . . . . . . . . . . . . . . . . . . . 446
Navigation . . . . . . . . . . . . . . . . . . . . 443
Connections Connected Services . . . . . . . . . . 444
Control
Hill Descent . . . . . . . . . . . . . . . . . . 248
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 246
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 158
Control of a Vehicle . . . . . . . . . . . . . 204
Convenience Net . . . . . . . . . . . . . . . 131
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 151
Cooling . . . . . . . . . . . . . . . . . . . . 194, 198
Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 427
Cruise Control . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Cruise Control, Adaptive . . . . . . . . 252
Cupholders . . . . . . . . . . . . . . . . . . . . . 128
Customer Assistance . . . . . . . . . . . 424 Offices . . . . . . . . . . . . . . . . . . . . . . . . 423 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 424
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 431
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 421
D
Damage Repair, Collision . . . . . . . 428
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 434
OnStar . . . . . . . . . . . . . . . . . . . . . . . 434
Data Recorders, Event . . . . . . . . . 433
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 186
Defensive Driving . . . . . . . . . . . . . . . 204
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics
Connected Services . . . . . . . . . . 446
Distracted Driving . . . . . . . . . . . . . . . 203
Dome Lamps . . . . . . . . . . . . . . . . . . . 189
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 162
Delayed Locking . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Page 458 of 460
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
Index 457
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 149
TaillampsBulb Replacement . . . . . . . . . . . . 335
Text Telephone (TTY) Users . . . . 424
Theft-Deterrent Systems . . . . . . . . . 55
Immobilizer . . . . . . . . . . . . . . . . . . . . . 55
Third-Row Seats . . . . . . . . . . . . . . . . . 79
Throttle, Adjustable . . . . . . . . . . . . . 220
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 All-Season . . . . . . . . . . . . . . . . . . . . 349
All-Terrain . . . . . . . . . . . . . . . . . . . . 350
Buying New Tires . . . . . . . . . . . . . 364
Chains . . . . . . . . . . . . . . . . . . . . . . . . 368
Changing . . . . . . . . . . . . . . . . . . . . . 371
Designations . . . . . . . . . . . . . . . . . 351
Different Size . . . . . . . . . . . . . . . . . 366
Full-Size Spare . . . . . . . . . . . . . . . 380
If a Tire Goes Flat . . . . . . . . . . . . 369
Inspection . . . . . . . . . . . . . . . . . . . . 362
Low Profile . . . . . . . . . . . . . . . . . . . 350
Pressure . . . . . . . . . . . . . . . . . 355, 356
Pressure Light . . . . . . . . . . . . . . . . 160
Pressure Monitor Operation . . 358
Pressure Monitor System . . . . . 357
Rotation . . . . . . . . . . . . . . . . . . . . . . 362
Sidewall Labeling . . . . . . . . . . . . . 350 Tires (cont'd)
Terminology and Definitions . . 352
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 366
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 367
Wheel Replacement . . . . . . . . . . 368
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 363
Winter . . . . . . . . . . . . . . . . . . . . . . . . 349
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 273
Tow/Haul Mode . . . . . . . . . . . . . . . . . 238
Tow/Haul Mode Light . . . . . . . . . . . 158
Towing Driving Characteristics . . . . . . . . 278
Equipment . . . . . . . . . . . . . . . . . . . . 289
General Information . . . . . . . . . . 278
Recreational Vehicle . . . . . . . . . . 385
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 283
Trailer Sway Control (TSC) . . . 296
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 385
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 160
Off Light . . . . . . . . . . . . . . . . . . . . . . 159
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 246 Trailer
Sway Control (TSC) . . . . . . . . . . 296
Towing . . . . . . . . . . . . . . . . . . . . . . . . 283
Transfer Case . . . . . . . . . . . . . . . . . . 239
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 231
Fluid, Automatic . . . . . . . . . 313, 316
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 427
Trip Odometer . . . . . . . . . . . . . . . . . . 149
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 187
Turn Signal Bulb Replacement . . . . . . . . . . . . 335
U
Uniform Tire Quality Grading . . . 366
Universal Remote System . . . . . . 180Operation . . . . . . . . . . . . . . . . . . . . . 182
Programming . . . . . . . . . . . . . . . . . 180
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 53
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 204
Identification Number (VIN) . . . 417
Load Limits . . . . . . . . . . . . . . . . . . . 215